HIGHLIGHTS OF IT SKILLS

SANJIL R. NAIK

HNO.****, BARBHAT, SHIRODA, PONDA, GOA 403103

Mobile: +91-866*******

Email – adiqpk@r.postjobfree.com

Skilled Computer engineer with broad base of experience in technical support and operations. Fast worker able to resolve problems quickly, delivering high levels of customer satisfaction. Excellent knowledge of both Hardware and software.

Computer/Laptop/Printer/server Installation, System backups.

Networking: Crimping & punching, Modem & Routers, Firewall configuration, Switch installation, configuration, VPN network.

Installation of MS Server 2008/2012 (active directory, roles, managing users), Taking server data backup, restoration.

Microsoft Outlook, Access, Word, Excel, PowerPoint, and Publisher.

Windows (7,8,8.1,10) genuine Installation, activation, windows password reset, dual OS installation, Windows Software installation, Drivers.

CCTV Installations, configuration.

Thin client (Computing) Setup, Configuration.

Knowledge & understanding of backup technologies & disaster recovery methods.

Expertise in Outlook configuration, Web mail.

Skilled in TCP/IP and WAN.

Backing up of data as per Organizations policy & maintaining network share folder.

Help desk support (ticket management), Remote support.

Training employees/company staff/team members on network operations including log-in procedures, password reset, network management software, permissions, printing issues, security and use of software.

Maintaining Asset inventory.

Company: Sobit Sarovar Portico,

Designation: Senior IT Executive.

Professional Experience :

Company Designat

ion

From To

Sobit Sarovar Portico Senior IT Executive Jul 2019 Till Date Sterling holidays IT Executive Aug 2018 Jul 2019

Amey Computers Network/CCTV Engineer Sep 2017 Aug 2018 Softech computer services Computer Engineer July 2016 Sep 2017 Key Contributions:

• Pre-opening of hotel (All requirement to setup outlets for different departments and other setups.)

• Network Setup for surveillance, Guest Wi-Fi, Administration (back offices).

• Telephone Extension setup for rooms, offices, operators.

• Vendor management for systems, telephone, internet connection (BSNL, GWAVE), etc.

• Arranging projector setup for different types of conference, events.

• Managing Seqrite EP Antivirus console: client update, licensing, monitor threats.

• Sophos firewall management: configuring rules, zones, web policies, application rules, bandwidth.

• HP/Dell Systems installation, updating, upgrading, etc.

• HPE Server Installation, accessories mounting, Rack mounting/installation.

• Creating AD users, deleting, setting permissions, etc.

• Preventive Maintenance of Servers Desktops and Printers., Asset report, Asset update, Maintaining Asset inventory.

• Scheduling training on different software’s, Conducting online training/sessions for staff/HOD’s.

• Managing Microsoft O365 mail users: create, delete, modify. Company: Sterling Holidays Resort India Limited,

Designation: IT Executive.

Key Contributions:

• Built and utilized reporting systems to keep customers and management in loop with latest information.

• Identify and escalate user reported issues to the support team, lead and cross functional Partners.

• Closely collaborated with project members to identify and quickly address problems.

• Created boardroom multimedia presentations including video and text- sync'd depositions for enhanced understanding.

• DMR report, SQL mirror monitoring report & backup report.

• Preventive Maintenance of Servers Desktops and Printers., Asset report, Asset update, Maintaining Asset inventory, Experience in asset allocation and DE- allocation process.

• CCTV Configuration, HDD Backup, Installation/configuration of third-party software for surveillance.

• Daily monitoring of Internet Links.

• Installing all types printers (Dot-matrix, Inkjet, Laser jet, etc.).

• Software Installation: OS, PMS applications, Application migrations, Night audit process, Software Backup, MS SQL 2010, windows Batch file creation and implementation.

• Server Management: server backup, server application migration, AD, Installing / updates & security patches.

• Outlook configuration, Web mail, MS Office installation, Dynamics NAV installation/Config.

• Desk Side Assistance, Remote Control (TV, Any desk, VNC viewer).

• Network Management: Creating Network diagram, Tracing, Wi-Fi AP's Control, and Monitoring.

• Firewall configuration (FortiGate): Rules, Policies, packet flow control/monitor. Company: Amey Computers,

Designation : Network/CCTV

Engineer

• Virus Control & Management (Symantec EP cloud).

Internal Audit, IT room maintenance, IT security policy.

MIS Reports, NPS Scoring, Presentation, Guest Interaction report. Key Contributions:

CCTV Installations, configuration, Site survey, Planning.

Installation/configuration of third-party software for surveillance

Assembling and reassembling of Systems as per customer requirement.

Laptop/System repairing.

Server Installations, configuration.

Network setup (super market, govt Offices).

Thin client (Computing) Setup, Configuration.

Printer Installations (HP, Canon, Samsung, Epson).

Customer support, Sales, etc.

On-Site support for end customers.

Wireless network planning, Implementation.

SQL database backup, restoration.

Handling tickets of DOA/Faulty printer/systems and related documentation process. Company: Softech Computer Services.

Designation: Computer Engineer.

Key Contributions:

Computer/Laptop Assembling & Installation.

Software Installation: MS Office, Windows OS, Linux OS, Other utility software.

Printer/Scanner Installation.

Computer troubleshooting & diagnosis, BIOS Settings/configuration.

Modem & Routers, Switch installation, configuration.

Outlook configuration & backup, scanpst, etc.

Updating & Upgrading Router firmware.

Basic of MS Server 2012 (AD, roles DHCP, managing users).

Every day visit to all company under AMC for IT onsite support.

Documentation (Quote, attendance, etc.).

Answering calls, emails per day, addressing customer inquiries, solving problems and providing new product information.

CCTV site survey, Remote view.

System backup, recovery.

onsite support for server up gradation/ Network troubleshooting/testing. During this period, I was placed in FDC pharma, Verna IDC, Goa as RE (Residential Engineer) and following were my duties/job responsibilities:

o Handling of plants independently for any IT related issues. o Adding users/rights in AD of chromelean server as per instruction given by seniors. o Windows (7, 8, 8.1, and 10) Genuine Installation, activation, Restoration windows, updating the updates & security patches, password reset, dual OS installation, Windows Software installation, Drivers, etc.

o Taking server data backup, restoration.

o SAP software installation, configuration, and SATO label printer installation/config. o Connecting VPN network, Monitoring Network activity, o Investigating, diagnosing and resolve all network problems. o Networking • Crimping & punching.

o Configuring Backup over NAS.

o Managing Asset Inventory/IT Scrap, Asset labeling. o Communicating with third party service providers, vendors for material indents & service. o Installation & monitoring of QC related instruments such as incubators, HPLC's, IR – UV spectrometers, weighing machines, PH meters, etc.

o Installations of pharmaceutical related software’s: Chromeleon, IR spectrum, UV, IR, POLARIMETER, etc

o Maintaining windows local security policy/domain policies to prevent user from performing administrative tasks.

PROFESSIONAL CERTIFICATION

ADDITIONAL IT KNOWLEDGE

HOBBIES

Degree University / Board Year

Diploma Directorate of Technical Education(BTE),Goa 2016 H.S.S.C Goa Board 2014

S.S.C. Goa Board 2012

Diploma Diploma in Computer Engineering (3yrs) Govt. Polytechinc Curchorem

Course Hardware & Printers (6month) Curchorem

Programming languages: JAVA, C, HTML, SQL query, MS-DOS. Databases(Back End): MS-Access, MySQL, SQL Server 2005. Operating Systems: Operating Systems: Windows XP, Windows Vista, Windows 7,8,10, Linux, MAC. Other Application: MS office, Outlook,Adobe PDF, Photoshop CC,Dynamic NAV.etc Hardware testing Tools:

Multi meter,cable,tester,Card tester, soldering de-soldering, Crimping/Punching tool.

• Interesting to Learn New Technology.

• Playing Computer games, Cricket etc.

• Listening to Music.

EDUCATIONAL QUALIFICATION

Name: Sanjil Rajaram Naik.

Date of Birth: 25 November 1996

Mobile No. +91-866*******/880-***-****

Marital Status: Unmarried

Permanent Address: H.No.1969, Barbhat, Shiroda, Ponda, North Goa 403103. Nationality: Indian.

Languages: English, Hindi, Marathi, Konkani.

Notice Period: 1 Month

Email: adiqpk@r.postjobfree.com

It is hereby declare that the information given above is true to the best of my knowledge & brief. Place: Shiroda, Goa (Sanjil Naik)

Date:

PERSONAL INFORMATION

Contact this candidate