Continued

OBIOHA NZENWATA (CGEIT,CRISC,CISM,CISA)

+234-***-***-*** 50 adiqol@r.postjobfree.com https://www.linkedin.com/in/obioha-nzenwata-cisa-cism-cgeit-crisc-82768a63/ SENIOR INFORMATION TECHNOLOGY MANAGER

Proven Success Driving Enterprise Risk Management, Strategic Enterprise IT Governance, and IT Service Management

Hands-on IT Leader established as Subject Matter Expert (SME) across multiple industries and technologies. Strong background in IT leadership with exemplary analytic and security oversight. Leverage experience across startups and established businesses. Exceptional and rapid “big picture” evaluation and analysis for developing plans for recovery or executions. Astute and insightful risk mitigator and problem solver integrating new and emerging technologies to recover losses and optimize revenues. Decisive leader igniting high-performance teams and transforming organizations. Hold multiple IT technical and leadership certifications. IT Service Management Fintech Cryptocurrency Cryptography Full Lifecycle Project Management Enterprise Risk and Security Management Cyber Security Program Development Budget Development & Oversight Global Infrastructure Management Team Building, Training, Mentoring & Management Client Relationship Management Strategic IT Governance & Policy Drafting Information Security & Process Audits Data Privacy Management Compliance & Regulatory Cost Controls Risk Mitigation Schedule Control Performance Management Process Improvement Business Continuity Multi-Site Operations Software Engineering Management SOPs LEADERSHIP EXPERIENCE

CHIEF INFORMATION OFFICER (Senior manager band) Oct 2019 -Present Bundsystems Consulting limited

Oversee the Bundsystem’s IT operations/Security and responsible for providing technical management in the design, development, and delivery of technology-enabled applications, products and services. I also oversee all new development efforts and support responsibilities, within specific business areas. Position Highlights

• Drive IT solutions to ensure they meet the business needs balanced with a pragmatic and integrated approach to the design of technical solutions. Able to weigh alternatives, develop approach and balance conflicting needs.

• Oversee software development audit and assess risk at each stage of the software development cycle.

• Oversee the development of IT initiatives and overall IT roadmap.

• Manage the definition and monitoring of KPIs related to IT business value and IT performance

• Oversee/manage the definition of enterprise architecture (EA) and technology standards

• Coordinate the provision of the IT strategy and related IT governance

• Manage the definition of the IT strategy and the alignment with Bundsytems business strategy by setting the joint direction in collaboration with Management

• Oversee all software development activities and ensure follow up activities to ensure output meets business/client’s requirement.

• Identify potential areas of inconsistent priorities and vulnerability in attaining standards. Review department's progress against established goals, objectives, service level targets and project milestones.

• Facilitate executive IT trainings like CISA, Business continuity, CGEIT and other IT Business assurance trainings

• Facilitate executive trainings on Digital transformation, cryptocurrency and Fintech. OBIOHA NZENWATA +234-***-***-*** 50 adiqol@r.postjobfree.com

• Identify and acts upon prospects for continuous improvement. Encourage prudent risk-taking, investigation of alternative approaches, and organizational learning.

• Oversee information security audits, whether by performed by organization or third-party staff.

• Lead projects to successful completion across multiple IT areas, defined by predetermined project success criteria including those established by the business, capital expenditure and budget requirements.

• Manage IT Capex and Opex Budget

• Drafted IT security and user policy

• Design processes, policies and workflows for infrastructure, security, licenses, disaster recovery, business continuity, best-practice, standards, procurement and user management. HEAD OF INFORMATION TECHNOLOGY, 2016-OCT 2019

Jumia Group, Nigeria 2013 – 2019

Promoted rapidly through increasing positions of responsibility and oversight. Direct all Enterprise Risk Management, Strategic Enterprise IT Governance, IT Service Management, Enterprise Information Security programs and Process Audits. Lead teams of 21 staff with oversight for a budget of $2,100,000 yearly Position Highlights

Saved this Startup Company Millions of Dollars in IT Spend

Drafted the IT Security and User Policies and obtained executive leadership approval. Enforce new policies and procedures across the IT Group.

Coordinated the provision of the IT strategy and related IT governance

Managed the development of IT initiatives and overall IT roadmap.

Aligned IT goals with business objectives to ensure improved business assurance and streamlined activities.

Negotiated with the telecom service providers to get a more favorable billing plan which reduced the monthly telecommunication cost by 22%.

Replaced underperforming service providers with performing and more cost effective.

Rolled out role-based access control, which improved the security/accountability, and reduced wastage of pricey resources.

Introduced a lot of cost saving initiatives in operations.

Identify potential areas of inconsistent priorities and vulnerability in attaining standards. Review department's progress against established goals, objectives, service level targets and project milestones

Created and managed security strategies and offered appropriate recommendations

Setup Academy Program for continual knowledge improvement HEAD OF IT JUMIA MALL & SERVICES, 2014-2016

Led, developed, and implement numerous IT initiatives enabling firm to compete more vigorously in the market place and resulting in substantial profits. Led and coordinated selection, installation, operation, support, and maintenance of IT infrastructure i.e. operating systems, networks, telecommunications, hardware, and peripherals. Managed teams of 14 staff with oversight for a budget of $1.400,000 yearly Position Highlights

OBIOHA NZENWATA +234-***-***-*** 50 adiqol@r.postjobfree.com

Oversaw Enterprise Risk Management Projects and Objectives

Managed, motivated, and developed all employees within the IT group. Ensured organizational structure was appropriate for supporting company’s current and future business needs through astute forecasting.

Supervised the development of Jumiapay (fintech payment app) infrastructure, carried out several risk assessment audits to ascertain the level of compliance with PCI-DSS standards and managed relationship with the third party integrators. I spearheaded the technical risk management and business assurance of the development cycle.

Headed and coordinated development of infrastructure to ensure key business strategies and processes were supported by systems allowing for sustainable growth and flexibility.

Oversee all local software development activities and ensure follow up activities to ensure output meets user requirement.

Developed strategic plans and budgets for internal work flows and operating units’ approved projects.

Identified opportunities to cultivate key partnerships with IT suppliers, licensure, contracts, vendors, and consultants.

Ensured availability of critical application systems to support business and operational processes.

Developed and implemented IT policies and procedures for standardization purposes.

Established and measured IT performance (KPIs) relative to costs, value creation, and customer satisfaction across all key areas of the operating system.

Oversee information security audits, whether by performed by organization or third-party staff.

Communicate information security goals and new programs efficiently with other department managers within the organization

Optimized ROI by acquiring cost-justified IT components measured by performance, support availability, costs, upgradeability, and future industry trends and metrics.

Protected the company and its operations against IT risks including unauthorized access to information, data integrity, loss of processing capability, and poor service levels. SENIOR NETWORK/SECURITY ENGINEER/IT PROJECT COORDINATOR Jumia Group, Nigeria 2013 – 2014

Assisted in the development and deployment of business processes by understanding business requirements, technology terminology, translating requirements to technical specs, tracking requests, managing top priorities, creating and monitoring project plans, and rectifying budgetary issues with astute oversight. Position Highlights

Successfully completed all projects on schedule and within budgetary constraints

Identified, tracked, and mitigated risks and redundancies. Managed changes to project structure, scope, and delivery times.

Ensued overall success of projects by being accountable for full lifecycles through delivery. Worked with team leads to provided transparency. Prepared and presented project reports to executive leadership with detailed updates on a continuous basis.

Troubleshot network systems and provided rapid solutions. Participated in IP Planning, Implementation, and Management.

Recommended solutions to business problems. Oversaw security of all systems including internet. Deployed desktop firewall policies across the network. Engaged in capacity planning, firewall oversight, and disaster recovery planning.

Manage and configure physical security, disaster recovery and data backup systems. OBIOHA NZENWATA +234-***-***-*** 50 adiqol@r.postjobfree.com

Assessed recent technology architecture for vulnerabilities, weaknesses and for probable upgrades or risk mitigation

Managed bandwidth and system inter-dependencies, physical and logical network components analyses, data analysis and key metrics, and user training and documentation.

Supervised a large-scale enterprise LAN/WAN, network load balancing, vendor relations, and access pricing and bids.

SUPPORT ENGINEER TOTAL E&P, 2011-2013

Installed and serviced network-based software. Customized and packaged district-owned software to meet identified requirements and specifications. Assisted in the installation and maintenance of large, integrated network environments including electronic mail systems. Position Highlights

Provided Exceptional Technical Support across all IT and Business Platforms

Maintained desktop systems and applications. Provided tech support to users through training, answering questions, solving problems, and documenting procedures.

Assisted in developing and implementing SOPs to protect data from intrusion or equipment failure. Evaluated and supported design and installation efforts of IT technologies. Provided advanced support to the System Support Technicians in the troubleshooting of complex software and hardware issues.

Participated in the evaluation of proposed solutions by attending demonstrations, performing technical research, and providing technical input to evaluation committee. Served as back-up support to department personnel as needed.

ADDITIONAL EXPERIENCE

SENIOR IT SECURITY ENGINEER Masterlinks Networks, 2011-2013

Created new methods to solve existing production security issues. Configured and installed firewalls and intrusion detection systems. Performed vulnerability testing, risk analyses, and security assessments.

Developed automation scripts to track incidents. Investigated intrusion incidents, performed forensic investigations, and executed responses. Collaborated extensively with colleagues on authentications, authorizations, and encryption solutions.

Evaluated new technologies and processes to enhance security capabilities. Tested security solutions using industry standard analysis criteria. Delivered technical reports and formal papers on test findings.

Assessed recent technology architecture for vulnerabilities, weaknesses and for probable upgrades or risk mitigation.

Evaluated IT requirements and provided objective advice on the use of IT security requirements

Responded to IT security issues during each stage of a project’s lifecycle. Supervised changes in software, hardware, facilities, telecommunications, and user needs. Defined, implemented, and maintained corporate security policies. Analyzed and advised on new technologies and program conformance across platforms.

Conducted security assessments through vulnerability testing and risk evaluation

Analyzed security breaches to root cause analysis

Continuously updated the company’s incident response and disaster recovery plans

Verified the security posture of third-party vendors and collaborated with them to meet internal security requirements

Recommended modifications in legal, technical, and regulatory areas affecting IT security. OBIOHA NZENWATA +234-***-***-*** 50 adiqol@r.postjobfree.com TEAM LEAD, VALUE-ADDED SERVICES V.A.S. Zoom Mobile, 2007-2009

Consistently reviews customer experience of the VAS portfolio, maintaining and amending as appropriate.

Liaised with commercial department regarding sales, price points, and opportunities for new business development. Served as specialist in the application of advanced theories, concepts, principles, and processes ensuring strong product knowledge.

Assigned, monitored, and coordinated assignments. Provided technical, procedural, and policy guidance. Followed up with major network activities to ensure fault-free operations at all times.

Worked with operational CSRs handling customer care trouble tickets and troubleshooting issues.

Integrated all new services assuring seamless operations with zero downtime for users. VAS SUPPORT ENGINEER Reltel Wireless, 2006-2007

Guided implementations of software deliveries and upgrades. Wrote technical reports to identify root causes of problems and provide preventive recommendation to avoid re-occurrence of issues.

Prepared and executed implementation plans and review meetings for Service Provisioning Configurations. Configured needed resources for the team. Gathered and analyzed performance data. Prepared rollback plans.

Analyzed and monitored traffic analyses and management. Made recommendations for capacity expansion. MEDICAL LABORATORY STAFF MEMBER Zamfara Hospital Management Board (Corper), 2005-2006

Collected and analyzed specimens i.e. blood and urine. Maintained laboratory equipment, and prepared data reports.

EDUCATION, CERTIFICATIONS, AFFILIATIONS & COMMUNITY First Degree in Biochemistry IMO State University, Owerri, Nigeria Senior Secondary Certificate Examination

Post-First Degree Certifications:

Certified in the Governance of Enterprise IT (CGEIT) Certified Information Security Manager (CISM) Certified Information Systems Auditor (CISA) Certified in Risk and Information Systems Control

(CRISC) Cisco Cyber Security Specialist (CCSS) Certified Wireless Network Administrator (CWNA) Certified CISCO Network administrator (CCNA)

Professional Affiliations:

Member, ISACA

Community/Volunteerism:

Security Consultant, Lostech Nigeria System Audit Services, Edible Herbs Community

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