Luis Esteban De La Torre Gonzalez

MBA - Leadership

Knoxville, TN 37920

adiqny@r.postjobfree.com

+1-423-***-****

Task oriented individual with strong collaboration, ethical core values, and a winning mentality who loves bringing happiness, helping and serving.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Food Service Manager

Fireside Grill

August 2016 to November 2020

Organized personnel and effectively implemented a positive cultural change in the workplace Financial Representative

Northwestern Mutual - Johnson City, TN

March 2019 to December 2019

• Provided comprehensive financial plans involving insurance, investments, and other assets

• Created and managed own client base

• Over 100 weekly outbound calls to prospects

• Averaged 5+ new prospects per client met

On-Campus Intern

Athlete Network

August 2018 to December 2018

Within top 10 of results-driven internship that included technology, social media, marketing, and management tasks

Income Tax Preparator

VITA - Johnson City, TN

January 2018 to April 2018

Prepared Income Tax Returns for the public as part of the VITA program Vacation Guide/Inside Sales Rep - All-Inclusive Department RCI - Mexico City, MX

August 2015 to January 2016

• Managed over 200 inbound/outbound calls of Customer Service per day in Spanish, English, and Portuguese

• Worked with goals

• Closed transactions over $100,000 per week over the phone

• Won LATAM Award for Best Team in Latin America

Education

Masters of Business Administration in Leadership

Milligan University

September 2019 to December 2020

Bachelor of Science in Economics

Milligan University - Johnson City, TN

January 2016 to December 2019

Bachelor of Science in International Business

Milligan University - Johnson City, TN

January 2016 to December 2019

Skills

• Financial Analysis

• Financial Planning

• Food Service Management

• Food Production

• Forecasting

• Microsoft Office

• Collaboration

• Team Management

• Team Building

• Teamwork

• Team Leader

• Tax Experience

• Budgeting

• Management

• Financial Modeling

• Econometrics

• Economic Analysis

• Data Analysis Skills

• Databases

• Analytics

• Marketing mix modeling

• Presentation skills

• Sales

• Telecommunication

• Business management

• Financial management

• Business Analysis

• Profit & Loss

• Strategic Planning

• Financial Report Writing

• GAAP

• Journal Entries

• Restaurant experience

• P&L Management

• Restaurant management

• Management

• Windows

Languages

• Spanish - Expert

• Portuguese - Expert

• English - Expert

• French - Beginner

Links

https://admission.milligan.edu/blog/the-winning-equation-milligan-student-predicts-fifa-world-cup- champion/

https://mcstor.library.milligan.edu/handle/11558/3499 https://www.facebook.com/luis9544/

https://www.instagram.com/luisdelatorre.22/

Assessments

Customer Focus & Orientation — Highly Proficient

June 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Customer Service Fit — Familiar

June 2020

Measures the traits that are important for success for customer service roles. Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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