Tina C. Spann, 980-***-**** adiqnd@r.postjobfree.com

www.linkedin.com/in/tinaspann 8519 Carolina Lily Lane, Charlotte, NC 28262

Human Resources Specialist

Accomplished HR professional with over 15 years of broad expertise cultivating supportive relationships with cross-functional internal and external clients. Goal-oriented team leader and self-directed team player with proven success managing staff and programs that benefit them. Analytical problem-solver driving innovative solutions for healthy employee relations. Prudent decision-maker with exceptional interpersonal, organizational and communication skills.

Core Strengths

Employee Relations Case Management

Employee Training/Development

Human Resources Management Strategies

Employee Benefits Inquiries

International Recruiting

Resume Sourcing/Recruiting

Candidate Onboarding

Conflict Resolution

Agile Methodologies

AMAZON COMPANY 10/2020 - PRESENT

Sr. Human Resources Assistant

Ensure data integrity in HRIS (Peoplesoft) systems.

Daily maintenance of HRIS systems: entering new employees, issuing time cards, and updating employee information, Benefits Enrollments, etc.

Attendance tracking: coordinate with managers to ensure employees are on the correct schedule pattern and crew sheets.

Completing and distributing daily and weekly reports to Fulfillment Center (FC) managers and corporate office.

Compiling all new-hire data and entering into PeopleSoft.

Ensure timely payroll reporting from FC to Amazon’s corporate payroll office. Ability to troubleshoot reporting errors prior to transmission.

Coordinate with managers, using labor-tracking tools, to ensure employees are on the correct schedule patterns

Completing and distributing reports as needed by FC managers and corporate offices. Provide frequent customer service regarding payroll, benefits, scheduling, etc.

Assist internal customers with benefits, orientation, and stock inquiries.

Lowes Corporate Headquarters, 2/2019 – 10/2020

Associate Relations Advisor

Member of intake team for all questions from employees as well as business and HR leaders regarding employee relations (ER) issues. Partners with ER policy team to create, maintain and update knowledge base articles and company policies in accordance with information gathered from ER cases.

Handles basic labor relations hotline matters; and investigates non-complex employee complaints brought forward, ensuring compliance with regulatory policies and procedures.

Assumes ownership for investigative case assignments, and monitors status and progress in case management system. Reviews and approves all corrective action reports and performance improvement plan documents.

Maintains required documentation within case management system, including intake and investigation notes, supporting documents, and final reports.

Helps consultants to complete timely and effective case research to bring complaints to quick and accurate conclusion while ensuring confidentiality of all information contained within cases.

Identifies trends in complaint cases to recommend training opportunities that would improve compliance with company policies and organization standards.

Provides support for execution of reductions in force (RIFs) and other reorganization activities with guidance from Entity Relationship Diagram (ERD).

Apply policies in accordance with information gathered from ER cases.

TiMOTION USA, 2018

Senior HR Generalist

Enhanced ER by developing and conducting Employee Opinion Survey. Oversaw employee engagement and event planning, issue resolution, and onboarding.

Assisted with writing and development of company employee handbook based on applicable state employment laws. Assisted with policy auditing and procedure development.

Wrote Human Resources functional manual for global dissemination to all branches. Developed and implemented organization internship program as well as awards and acknowledgement program.

Conducted face-to-face interviews; and handled Recruiting, resume sourcing, pre-screening, and pre-employment testing. Wrote job descriptions and researched and assigned level classifications.

Answer employee questions and execute human resource programs including but not limited to employee relations within the region, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; training and development.

Handle employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.

Attends and participates in employee disciplinary meetings, terminations, and investigations.

Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.

Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.

Facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings.

Conducts or acquires background checks and employee eligibility verifications.

Performs other duties as assigned.

Aerotek, 2017

Human Resources Coordinator (Contract)

Recruited active and passive candidates, sourcing resumes via social media outlets as well as internal applicant tracking systems (ATS).

Conducted initial phone screens and face-to-face interviews; assisted with onboarding tasks; facilitated new hire orientations; and performed general clerical duties such as filing.

Lowe’s Companies, Inc., 2012 – 2017

Employee Onboarding (International Recruiting) and Training/Data Analyst

Assisted in implementing recruiting initiatives for Lowe’s Customer Data Management. Assisted with new-hire processes and onboarding of eight-member offshore data quality team.

Led training and development of offshore team, planning employee assignments and team goal initiatives to meet tight go-live deadlines.

Forged strong working relationships with team members by providing ongoing, meaningful, timely feedback regarding performance and team goals. Managed and organized team meeting schedules.

Developed study and assignment plan for intern duration, managed timesheets, and provided direction for final presentation that resulted in successful completion of student’s internship.

Nominated by team and management as Mentor for Lowes 2016 Data Quality/IT Student Intern.

Electrolux North America, 2011 – 2012

New Business Development Specialist

Updated shipping notifications from suppliers in inventory systems to load plan for receipt at regional distribution centers. Tracked orders through company’s proprietary logistics systems.

Provided all administrative support for Demand Flow Factory Team while handling inventory data management as well as ad hoc reporting for management teams.

Aon Hewitt Associates, 2010

Enrollment Benefits Representative (Contract)

Managed benefits annual enrollment for AON/Hewitt customers, assisting with employee benefit changes.

Updated information changes in HRIS database system; and utilized Lotus Notes and CS Pro.

Hyundai Motor Manufacturing America, 2004 – 2009

Employment Specialist/Office Administrator - Paint Division

Assisted in employee relations issues; and conducted pre-employment screenings for Hyundai America plant launch for production team members.

Developed fixed asset management and inventory maintenance, and policy and purchasing policy and procedures for MRO materials management. Led technical support/materials management logistics and supply chain.

Education & Training

Master of Organization Management, Human Resources, Ashford University

Bachelor of Arts, Fine Art/Design, University of Massachusetts

Professional Human Resources Certificate, Central Piedmont Community College

Affiliation: National Association of Professional Women

Computer Skills: Workday, ServiceNow, SuccessFactors, SAP, PeopleSoft, Microsoft Office Suite (PowerPoint, Excel, Outlook), SharePoint, SQL, ATS

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