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Logistics, Distribution Operations

Location:
Streetsboro, OH
Posted:
December 16, 2020

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Resume:

**** ****** ***** *****

Streetsboro, OH *****

330-***-****

adiqmw@r.postjobfree.com

Dennis Ehrenberger

Summary:

A successful, results driven Logistics and Distribution Professional with a proven record of leadership success in union and non-union labor environments managing retail, ecommerce, wholesale and 3rd party distribution operations. Effective leader and competent team builder excelling in teaching, mentoring, motivating and assisting teams in achieving – and surpassing - corporate goals. Extensive experience with the implementation of warehouse management and warehouse control systems in conjunction with material handling automation such as pick to light and put to light. Analytical mind well versed in the MS Office suite of applications specifically Excel and Access. In-depth understanding of entire supply chain process from manufacturer to end consumer. Able to effectively coordinate processes and collaborate with all parties in the supply chain to identify and solve problems. Highly skilled managing inbound, internal warehouse processes, outbound and product returns. Well versed in implementing OSHA and Department of Transportation regulations including hazardous materials shipping. Also knowledgeable in the Bureau of Alcohol, Tobacco, Firearms and Explosives regulations, as well as FDA and ODA requirements

Experience:

August 2020 – Present – Sr. Consultant - Sedlak Management Consultants - Highland Hills, OH

Consultant working with clients on distribution center and network design. Developing and making recommendations for automation equipment, material handling systems and racking layouts.

January 2017 – July 2020 – General Manager/Director of Operations - WineDirect Inc. – Glenwillow, OH

Direct and manage all daily distribution center activities for a 3rd party ecommerce supplier providing distribution services for on line wine sales direct to consumer. Responsible for strategic direction of the facility, all personnel and HR decisions and over all function of the operation

Developed procedures, structure and productivity requirements around the operation to improve performance reducing the floor staff by 71% from 142 to 41 while meeting or exceeding all contractual SLA requirements

Developed and implemented an absentee policy to improve attendance and accountability of the workforce resulting in a stable core of employees and a reduction in turnover

Structured progressive discipline documentation procedures that improved productivity through clear accountability and communication of production shortfalls

Developed and restructured the management staff eliminating 2 positions resulting in 115k annual salary savings

Drove labor cost per container down 27% ($1.150) through operational and process improvements

December 2015 – January 2017 – Consultant - Sedlak Management Consultants - Highland Hills, OH

Project based consultant providing project management services to ecommerce distributors in the apparel industry. Also responsible for developing recommendations and guidance on distribution operations, warehouse manage system integration, warehouse control system integration warehouse design and layout specification and transportation solutions as needed by the client

Developed Engineered labor standards

Managed MHE installation projects

Provided direction and recommendation for all warehouse process improvements

February 2015 – December 2015- Supply Chain Consultant - AcuSport Corporation - Bellefontaine, OH

Worked with AcuSport Category Managers and manufacturers to improve inbound supply chain performance by identifying and solving problems in order to increase service level to retailers.

Directed the development of purchasing best practices

Evaluation and choose a purchasing system that has the capability to support the complex supply chain of the firearms industry

Developed requisite data collection, reporting and analysis to support accurate forecasts for purchasing, labor allocation and inventory management

Provided warehouse engineering consulting services to reduce costs and improve service levels saving one manufacturer $350,000+ in transportation expense annually

November 2012 – February 2015 - Director of Distribution and Logistics - AcuSport Corporation - Bellefontaine, OH

Directed all warehouse and transportation day to day activities including receiving, inventory management, picking, packing, shipping and maintenance operations for a multi-site operation carrying 29k+ SKUs with facilities in Bellefontaine, OH and Salt Lake City, UT. Managed 6 direct reports and up to 245 indirect reports combined in the two distribution centers.

Directed distribution center operation through a record 40% year over year sales growth in 2013 while managing three major business transformation projects in a space and labor constrained environment.

Implemented Manhattan SCALE Warehouse Management System

Constructed a 98,000 square foot distribution center addition

Designed and implemented warehouse automation systems – Automated Storage and Retrieval System (Dematic Multi Shuttle) Pick to Light technology

Trained work force in the layout and remarking of the existing distribution center rack system

Reorganized the inventory to comply with the requirements of the new Warehouse Management System.

Reduced the workforce from 245 full time employees in April 2014 to 124 in November of 2014, 2 months after go live for the automation.

Developed parcel and LTL transportation strategies to service independent retailers and their ecommerce needs and negotiated service contracts with small parcel and LTL carriers

Created operations plan with FedEx to extend hours of operation for order processing by 9 hours per day, resulting in an expense avoidance of $1.2 million. The improved customer service contributed to the record growth

Developed capital and operating budgets with full P&L Responsibility

Adhered to all BATFE regulations and prepared the DC for a successful BATFE audit where there was one discrepancy in 96k+ serial numbers which was resolved in the time allotted by the ATF resulting in no violations.

August 2006 – November 2012 - Sr. Strategic Solutions Manager - FedEx Services - Akron, OH

Formed cohesive project teams and managed supply chain design and FedEx shipping implementation projects. The project teams included members from the various FedEx operating companies and functional areas such as Information Technology, EDI, Customer Service, Operations and Sales.

Worked with sales to onboard new business using defined project management processes to ensure that customer expectations were met or exceeded

Initiated warehouse engineering and process flow improvement studies for customers when required. One such project enabled a customer to improve the operating performance of a division slated for closure so that it could remain open and double its volume within 12 months

Conducted supply chain design discussions with customer Senior Management to identify opportunities for improvement. Developed and implemented solutions where applicable.

Lead team of FedEx Solutions Professionals to develop the FedEx e-Commerce knowledge base for sales

Awarded Starbucks B-Card for managing a seamless and successful transition to FedEx parcel and LTL delivery services in the whole of North America

2011 FedEx Five Star Award winner

November 1998 – August 2006 - Vice President – Co-Owner - River Valley Growers - East Windsor, Ct

Controlled and directed all facets of business operations and strategic direction for an eight acre greenhouse growing, distribution and retail sales company including; business planning, customer relations, sales development, financial management, regulatory compliance, personnel and retail operations.

Full Budgeting and P&L responsibility

Formulated delivery schedule and routing system to reduce delivery expenses. Managed rental fleet and drivers to ensure D.O.T compliance

Automated pesticide use and inventory reporting to ensure EPA compliance

Redesigned transplanting line workflow process resulting in a 40%-50% increase in productivity

Built sales forecasting, budgeting and production planning tools using MS Access and Excel

Established in-house maintenance program to eliminate 3rd party maintenance costs resulting in $70k per year savings

Designed and managed construction of a 12,000 square ft retail greenhouse

Developed consignment sales program with top retailer that increased indoor plant sales 42%

November 1996 – November 1998 - Director of Operations - Stow Mills /United Natural Foods - Chesterfield, NH

Directed and managed the overall performance of 4 distribution centers servicing natural foods retail outlets throughout the Midwestern and Eastern US.

Oversaw a staff of 4 warehouse managers and 3 transportation managers in the daily distribution operations of this multi-site non-union natural foods distribution company utilizing mechanization and RF with sites in New Hampshire, Pennsylvania, Illinois and Colorado.

Enhanced service level and labor efficiency through better receiving practices and improved inventory control procedures in all facilities

Improved order accuracy and productivity in Chicago and Denver with a more efficient work flow design in the order picking operations

Planned and directed the move of the entire warehouse operation in Denver to a new facility in Aurora, CO.

Redesigned the produce facility in the new Aurora, CO warehouse to ensure that product quality was maintained

Converted the WMS system in Illinois to the system being used in CO

October 1994- November 1996 - Director, Store Systems & Front End Services Finast Supermarkets - Maple Heights, OH

Identified and developed store technology that reduced labor, increased customer satisfaction and improved the financial performance of the store front end operations.

Guided a staff of 4 department managers in the Front End, Store Technology and Store Operations support functions for a 48 store supermarket chain

Established and managed capital budgets for store technology and operating budgets for front end store operations

Developed and installed two advanced customer self-service check out systems

The first Portable Personal Shopper customer self-checkout system in the United States

Multiple site implementations of automated checkout machines for customer self-service checkout

Designed and implemented labor scheduling system for store front ends based on engineered labor standards and customer traffic data

Transformed a rudimentary Help Desk operation into a reliable and responsive first point of contact for all questions and problems encountered by store personnel

Implemented computer based training for cashiers reducing check out and till errors by 70%

Developed the technology for and implemented the first frequent shopper loyalty card marketing program in the Cleveland Metropolitan market

Managed a Point of Sale system upgrade project encompassing all 48 company stores

November 1987 – October 1994 Director, Distribution Finast Supermarkets - Maple Heights, OH

Directed and managed all aspects of the Warehousing, Transportation and Store Reclamation Center functions in a multi- site distribution operation supplying a 48 store supermarket chain with dry grocery, produce, meat, dairy, deli, and frozen food products.

Created and managed a $20 million per year operating budget, meeting or exceeding all P& L goals

Oversaw the daily labor relations issues of a 275 person union workforce including grievance resolution, arbitration hearings and contract negotiations

Devised a more efficient layout and managed the re-racking and re-lighting of the 675k sq. ft. dry grocery warehouse

Established a perishables cross dock and combination loading program integrating the off-site meat and dairy products into produce and frozen food deliveries from the main facility to reduce 3rd party delivery expense by $120,000 per year

Designed space requirements, floor layout and work flow patterns for a new 92,000 sq. ft. perishables facility

Planned and executed the move of produce distribution operations to the new facility

Developed procedures for and implemented a productivity incentive program based on engineered labor standards for produce order selectors

Converted the Warehouse Management System to allow for selector incentive program, improve product rotation and make inventory more accurate

Developed the procedures for and implemented the put-away and replenishment forklift productivity and incentive program based on engineered labor standards

Increased warehouse capacity through better management of WMS system from 600,000 cases to 1,050,000 cases without increasing warehouse square footage

Instituted a cycle count program that eliminated the need for annual physical inventories, increased inventory accuracy and improved in-stock position

Added 2,500 SKUs to the grocery facility through effective space utilization and management of the Warehouse Management System

Reduced overtime in selection operation through better management of the productivity program

Education:

September 1979 – January 1984 Cornell University, College of Agriculture and Life Sciences - Ithaca, NY

Bachelors of Science - Applied Economics and Business Management. January 18, 1984

Awards:

2008 FedEx Award of Excellence

Multiple winner of FedEx REACH award (2008, 2010, 2011)

2011 FedEx Shining Star award

2011 FedEx Five Star Award

Skills:

Proficient in Microsoft Excel, Access, Visio, Project, Word, PowerPoint,

Extensive experienced with Warehouse Management Systems and Warehouse Control Systems



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