Robert A. Eisenhauer

Orchard Park, New York ***27 · 716-***-**** · adiqmi@r.postjobfree.com

Highly influential strategist in industry-leading enterprises, applying more than 20 years of passionate experience to exceptional operational performance, relationship management, and profits

—Professional Description —

Demonstrating expertise in business development, operational packaging practices and procedures, proven sales strategies, proper fiscal oversight, and client satisfaction resulting in outstanding sales numbers in highly competitive markets while maintaining retention. Establish and maintain high- value business relationships with focus on service. Ability to motivate individuals and teams to outperform targets. Seize opportunities to expand business, catapult revenue, and realize continuous improvement

— Key Competencies

Corporate & Global Leadership · Strategic & Tactical Planning · Business Partnering & Modeling · Change Management

Market & Account Expansions · Consultative & Solution Sales · Technical & Creative Initiatives · Revenue Generation

World-Class Customer Service · Budget Control · P&L · Communications · Presentations · Consensus Building

Talent Development · Goal Setting · Performance Management · Benchmarking · Client Acquisition

—Professional Experience

Executive Director of Sales & Marketing, 2017 to 2020 with Silipos/ Pik Stik ~ National / International

As Executive Director, I was charged with the overall turn around and procurement of newly set yearly budgets and goals of two Castleray owned companies Silipos Holdings LLC & Pikstik LLC that were previously in decline

As Director I managed a global distribution network, and supervised the sales and marketing team while nurturing and maximizing key customer relationships

Developed a companywide strategy for retention of in-house talent as well as existing and future customer base

4 years running we achieved top line & bottom-line budgetary goals, with an average of 18% growth year over year

Developed and implemented sales plans and forecasts to achieve company objectives. Worked closely with operations to implement best floor and equipment practices

Managed and expanded business. 2017 FY = $8.8M, 2018 FY = $9.4M, 2019 FY = $10.7M, 2020 = $9.8M (COVID-19 )

Developed new markets, product lines, and channels of distribution, colaberated with NPD to develop innovative products

Expanded Company’s sales coverage in underserved and uncovered territories. Currently over 95 countries and growing

Attended national and international trade shows and participated/ directed product education and training workshops.

Developed new methods of obtaining distributors and assisting them in the growth of new regional accounts.

Maintained current market information on pricing, products, new products, delivery schedules, merchandising techniques & competitor position

Prepared and delivered technical presentations explaining products or services to customers and prospective customers

Led sales team at trade shows, partner meetings both domestically and internationally

COO, 2015 to 2017with You First Services ~ International

Tasked with the overall direction of the company to optimize resources as it relates to the sales and production of commercial

and H&B biotech products and equipment sales through proven R&D strategies, proper manufacturing practices to optimize output

Develop operational teams to support our internal & external sales team efforts as it relates to global distribution internationally in

the space of commercial healthcare and Health & Beauty distributors

Work collaboratively with clinical staff to develop new products and medical equipment to better serve our customers

Consistently evaluate our direction to justify new strategic projects. nationally to promote the company’s presence

Work with engineers from inception, to application layout & evaluation into the lab for 510k parameters, IRB, and clinical studies

Direct efforts of our regulatory team as it relates to sales priorities, timing, and direction with my project teams, maintained budget

and direction of all medium to large scale new construction expansion projects

Maintained and met overall company revenue targets in excess of $10M YOY

Director of Operations & Business Development, 2013 – 2015 with IPC ~ National

In a turnaround 24 month consult contracted capacity developed the company’s IDN presence.

Hired and trained providers, placed within the network of facilities to best fit the patients needs

Oversaw 71 providers over 56 facilities within New York and Pennsylvania, recently initiated due diligence for an Ohio expansion

My team and I were responsible for the best back to back years the region has ever had, $8.10M in first year, $8.97M in second

Control and monitored the newly established analytic and metrics to affect the financials, operations, and customer retention

Identify the health risks with proper patient monitoring practices as it relates to the cost of service to the patient base regionally

Managed services, supported by my regional team to improve outcomes and identify new partners/ providers

Monitor costs of services as well as monitor accounts receivable with purposeful actions/ reactions for collection

Responsible for the network of facilities as it relates to monitoring the financial, clinical, and operational components

Report on new metrics and analytics to quantify the risks and cost of service, relates to ERP, SPS access points

Work with partners to increase service overall and identify new partnerships within our territory.

President, 2009 - 2013 with Medical Solutions Group ~ National

Managing operations and manufacturing initiatives of medical equipment, pharmacy/ pharmaceutical, clinical healthcare, dental, diabetic DME supplies, Patient monitoring supplies, health & beauty product packaging and warehousing controls

Under the successful restructuring of manufacturing plant, I with my teams opened a diverse marketing division to market and

promote new equipment & products

Working with an array of private entities and hospitals at local and state levels as well as GSA government facility-based entities

Working directly with facility management and team leads, developing new sales, service, IT, R&D, and engineering practices

Working with companies such as GE, Mortara, Philips, Siemens, Lilly, Bayer, IPC, Cerner, McKesson, Epiphany and Aspen Dental as it relates to change management initiatives and establishing new SOP metrics and analytical processes

Work with select companies to procure GPO strategic partnerships, review standards and levels as it relates to all projects

Non-invasive diagnostic material specification writing experience aligning project management, engineering and CAD practices as each project related to applicable state laws, civic effects, and individual philosophy

Control and monitor the newly established analytic and metrics to affect the financials, operations, and customer retention

Design and executing marketing campaigns to best position medical surgical components, DME and consumable products

Co-managed general practice teams within chemistry, manufacturing, and controls (CMC) under FDA guidelines

Directed a team focused on R&D and manufacturing devices, post approval CMC supplements and 510k directives

Working on clinical initiatives within training hospitals in the US on behalf of POC diabetic equipment and Pharma

companies also, developing hospital facility management practice and standards initiatives.

Oversight, within clinical trails supplying diagnostic equipment as well as pharma products including abbreviated new drug generic (ANDA) and new drug applications (NDA) and investigational new drugs (IND) submissions

Developed a process tracking our facilities to enhance pre plan and manufacturing to streamline build processes

● Maintaining individual project JCAHO/HIPPA, STARK & HITEK & ICD-9/10 compliances, instituted a follow up service maintaining

maximum service/ satisfaction at all levels within the healthcare arena

Worked daily with my regional team developing our processes and protocols to increase market share and procure retention and

drive our yearly topline sales form $6.5M in 2009 to just over $14M in 2013

Executive Director of Sales & Operations, 2006-2009 – Mortara Instrument ~ National

Source, qualify & work with new hires training in department practices within Acute, Post-Acute, warehouse and R&D settings

Managed and directed manufacturing & operational process with 20 in-house techs and 23 in field reps throughout the US

Engineering lead providing direction for my crew of 20 in-house techs for our cardiology medical devices production.

Responsible for maintaining the highest standards in operations, warehousing, packaging as it related to clinical retail products, presentation, product packaging, and development of new engineering concepts and processes through Lean standards

Positioned region to over 200% of quota three years running by managing the Operations Sales, Service and R&D depts. properly

Daily interaction with “C” level and principles in Hospital networks to negotiate healthcare/ medically related opportunities from $50k to $2.2M+ Yearly Top line sales average over 4 years = $7M Acute/Post-Acute

Responsible for maintaining growth and developing new opportunities such as, VoIP, DiCom, XML and data management systems

Work directly with R&D/ engineering to improve non-invasive medical equipment lines and third-party disposable supplies

Oversaw process related to overall sales, product coding and packaging development for retail POS, headed team to sourcing best in market premium disposables ie: electrodes, gels & cardiac testing products and capital equipment ancillary products

— Education —

BBA, Management · MBA, Business/ Sales & Marketing · BOCE/ VOCE, Engineering 1&2

Professional Training

Senior Management · Leadership · P&L Management · ASME · Lean Six Sigma Manufacturing · PowerPoint Negotiating to Win · Customer Centric Selling · Proactive Sales Training · Diversity Management · Cisco · Microsoft Gold · Excel

— Technical Skills —

Microsoft Office · Adonix · Syteline • ACT · Goldmine • Sales Force CRM • Reynold & Reynolds •Cerner • CAD · McKesson

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