General Manager
Resume:
David Garcia
adiqma@r.postjobfree.com
Mobile: 360-***-****
Professional Experience
Sizzler
General Manager (April 2012 – October 2020)
Responsible for all operations within the restaurant which includes but is not limited to the following: overseeing staff, purchasing and monitoring supplies and customer satisfaction
Train, hire, schedule, discipline and terminate employees accordingly
Responsible for food, labor and inventory
Oversee maintenance of dining area kitchen and exterior of the restaurant
Approves weekly and semi-monthly payroll for all employees
Ensure restaurant compliance with state and federal regulations
Implements changes of company policies and procedures
Schedule and provide annual performance reviews
Audit and track trends of the overall business’s performance
Acknowledge customer complaints and manages them accordingly
Understands and fills in all positions when needed during employees’ absences
Develops operational and marketing plans
Responsible for all cash flow, purchasing, invoices and payroll
Maintain a safe and secure restaurant environment by enforcing sanitation procedures complying with state and federal health regulations
Achievements:
General Manager
Maintained an average of 95% and above for secret shopper compliance and regulation reports
Turned the business into a profitable restaurant within four months with labor and cost reductions between 10-15% adding to the profitability of the business
Received numerous 100% scores for Health Inspections and have never failed any Corporate Health Inspection or State Health Inspection
Employee retention of over 80% the last 7 years
Filled in as the General Manager at another location for 10 months while maintaining own facility as General Manager
Bimbo Bakery USA (June 1999-May 2011)
Route Service Representative
Sell and deliver fresh baked products to customers, institutions and restaurants
Analyze sales and data to drive effective decisions
Drive brand growth through increase sales
Establish and maintain customer relationships
Ensure client retention by exceeding expectations
Sell in store supplies
Stocks rack sets accordingly to guidelines within stores
Investigates and promotes new sales
Introducing and markets new product
Makes independent ordering decisions during holidays for each customer for delivery and selling purposes
Conduct and manage daily routes
Manage daily cash flow and product
Submits deposits on time
David Garcia Page 2
Sizzler
Manager (September 1991-May 1999)
Manage all functions of restaurant during open, mid and closing shifts
Responsible for hire and termination of staff
Train coach and develop team members
Train all team members including cooks, servers, cashiers, food prep, and dishwashers.
Ensure compliance with company policies
Assure compliance with state and federal regulations
Manage local marketing
Conduct daily briefings
Assess ordering patterns and changes
Manage all repairs and maintenance issues
Monitor and assess daily prep prediction
Monitor and facilitate team recognition
Sales building/community involvement
Manage local marketing
Prepare and receive order for food and beverages
Marine Corps
Food Service Specialist (October 1987-August 1991)
Prep food for breakfast, lunch, and dinner for over 150 marines
Successfully store and distribute food as needed
Promote and monitor quality control
Manage sanitary and safety regulations
Purchase large food quantities accordingly
Education
ServSafe- National Restaurant Association, Accredited by ANSI and the Conference of Food Protection
ServSafe Manager Certification 2019
Food Service Specialist School
Certification of Food Service 1987
Beecher High School
High School Diploma 1987
Training/Skills
Setting and completing company and individual goals, self-motivated, team building, ability to absorb and retain information quickly, attention to detail, problem solving, exceptional guest service orientation, ability to walk and stand 8-16 hours to supervise operations, Excel, Word, PDF, Touch Bistro
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