ALBERT INES ALBERTO

H E A D, G E N E R A L S E R V I C E S G R O U P / C H I E F

S E C U R I T Y & S A F E T Y O F F I C E R A T O U R L A D Y O F F A T I M A U N I V E R S I T Y / F A T I M A M E D I C A L C E N T E R A I A 1 2 1 adiqdh@r.postjobfree.com

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E X P E R I E N C E

General Admin Support Services, Occupational Health, Safety and Environment Planning and Management, Facilities Management, Transport and Logistics, Construction Management, Strategic Pocurement and Purchasing Operations, Security and Safety of 6 Universities and 2 Hospitals, Housekeeping Management, Records Management, Vendor and Contract Management, Materials Management, Event Management

HEAD, GENERAL SERVICES GROUP / CHIEF SECURITY & CHIEF OCCUPATIONAL HEALTH, SAFETY & ENVIRONMENT OFFICER

OUR LADY OF FATIMA UNIVERSITY/ FATIMA MEDICAL

CENTER APRIL 2018-PRESENT

Extensive experience running large scale

multi-services company programs /

operations in a complex, country level

context including accountability for

profit and loss to all areas of Business &

Corporate Administrative Support

Shared Services covering Multi Sites

Security & Safety operations, Facilities /

Property & Construction Management,

Supply Chain & Procurement, Logistics,

Risk Mitigation & Compliance, Quality

Customer Services.

A track record of delivering results and

experience of working within a matrix

organization with a Shared Support

Services model

Standardized, centralized and optimized

the business process model of the

Business & Corporate Administrative

Support Shared Services of the three (3)

major banks in the Philippines affecting

the backroom support of the bank wide

administrative support shared services

Start Up / Set up of business operations

and support services of the two (2) major

global players in the Logistics and Supply

Chain Industry (FedEx and DHL Asia

Hubs)

Start Up / Set up of the Business &

Corporate Administrative Support

Shared Services Operations of one of the

leading mobile telecommunication

companies in the Philippines (Digitel Sun

Cellular)

Start Up / Set up of Business

Administrative Support Services

operations of a US NASDAQ Fulfilment

Company in the Philippines (Brightpoint

Philippines and 4 APAC countries:

Singapore, Hong Kong, Taiwan, Australia)

Process re-engineering in the entire

business administrative support services

operations of a globally recognized

logistics service leader – Havi Logistics

Phils (Worldwide 3PL for McDonalds

store outlets)

E X E C U T I V E S U M M A R Y

Strategic Planning, Process re-engineering, Operations Process Design, KRAs and KPIs development on Administrative Corporate Support Shared Services covering the areas of Supply Chain end to end operations, Logistics and Distribution / Transportation Fleet & Terminal Operations, Facilities & Property Management, Space Planning, Construction Project Mgt, Procurement / Vendor & Contract Management, Security and Safety Operations, Risk Mitigation and Compliance

SOLUTIONS UNLIMITED CONSULTANCY INC. MANAGEMENT

CONSULTANT

BANKING / REAL ESTATE / TELECOM / TRANSPORT - SUPPLY CHAIN - LOGISTICS / MFG INDUSTRIES MARCH 2017-

MARCH 2018

GROUP HEAD – GENERAL ADMINISTRATIVE SUPPORT

SERVICES

BANK OF THE PHILIPPINE ISLANDS (BPI) MAY 2014 TO DECEMBER 2016

General Management & Administration of country wide Admin Support Shared Services to retail branches, Processing Centers and High Rise Corporate Centers covering Supply Chain & Procurement of Goods & Services, Facilities & Property Management (Construction / Repairs / Maintenance/ Leasing) Logistics & Transport Mgt, Physical Asset Inventory & Management, Nationwide Security & Safety

(employees, facilities & equipment), Risk Mitigation & Planning, Budget Planning & Management, Process and cost efficient Admin Support Operations

HEAD – ADMIN SERVICES DIVISION

EASTWEST BANKING CORPORATION JUNE 2012 TO APRIL

2014

General Management & Administration of country wide Admin Support Shared Services to 300+ retail branches, 50 Processing Centers and 1 High Rise Corporate Centers covering Supply Chain & Procurement of Goods & Services, Facilities & Property Management

(Construction / Repairs / Maintenance/ Leasing) Logistics & Transport Mgt, Physical Asset Inventory & Management Nationwide Security & Safety (employees, facilities & equipment), Risk Mitigation & Planning, Budget Planning & Management, Process and cost efficient Admin Support Operations

General Management & Administration of provisioning Goods and Services to country wide 500+ retail branches, 75 Processing Centers and 2 High Rise Corporate Centers covering Supply Chain & Procurement of Goods & Services, Facilities & Property Management

(Construction / Repairs / Maintenance/ Leasing) Logistics & Transport Mgt, Physical Asset Inventory & Management, Risk Mitigation & Planning, Budget Planning & Management, Process and cost efficient Admin Support Operations

DIVISION HEAD – GENERAL SERVICES

METROPOLITAN BANK & TRUST CO. (METROBANK) JUNE

2007 – JUNE 2012

Start-up / Set-up Company

General Management &

Administration

Operations Management

Supply Chain Management

Process System Design &

Automation

Procurement / Purchasing

Vendor & Contract Management

Construction Management

Facilities and Property

Management

Security and Safety Operations

Logistics Operations Management

S K I L L S A N D C O M P E T E N C I E S

Start-up / Set up the operations in terms of process design, hiring & training of personnel, facilities, policies and control in the areas of Supply Chain, Logistics and Administration.

Implementation of SAP system as Project Lead covering the supply chain Set up the Central Distribution Hub to cover the nationwide logistics operations

Constructed the 100 nationwide Business Centers

Successfully rolled out the first 500 cell sites nationwide Successful Sun Cellular launching

SENIOR MANAGER- LOGISTICS, PROCUREMENT & ADMIN

DIGITEL MOBILE PHILS INC. (SUN CELLULAR) OCTOBER 2002 – JUNE 2007

Warehousing & Distribution

Transport Fleet Operations

Inventory Management

Import / Export

Order Fulfilment

Performance Measurement Development

Key Result Areas (KRAs)

Service Level Agreements (SLA)

Key Performance Indicators (KPI)

Change Management

Process Re-engineering

Customer Service Management

Risk Mitigation & Compliance

Conceptualized and implemented programs to improve the delivery services and mitigated reputational risk

Reduced McDonalds delivery and distribution cost

Maintained a high percentage of performance measurements Created a long term and supply agreement between vendors and service providers

Established a 100% theft and drug free environment Conceptualized and implemented the DIMS (Distribution and Information Management System)

Implementation of ISO 9002 and Havi Foods International Standards MANAGER – TRANSPORTATION & LOGISTICS OPERATIONS

HAVI FOODS SERVICES PHILS. INC (3PL FOR MCDONALDS

RESTAURANTS WORLDWIDE) – A US COMPANY FEBRUARY

2001 – AUGUST 2002

Start-up / Set up the operations in terms of process design, hiring & training of personnel, facilities, policies and control in the areas of Supply Chain, Logistics, Administration and After Sale Service. Spear head the Islacom GSM Telecom Network project in the areas Procurement and Logistics / Fulfilment operations. Designed the Fulfilment and Logistics Process for Globe and Smart account.

Established a 100% theft and drug free environment. Set up / Start up other APAC locations with the mirror image of Philippine operations.

Set up the Fulfilment Center in partnership with FedEx Subic Asia Hub to cater the Spare Parts and Accessories APAC requirements. Quality Management Representative (QMR) for the Application and Implementation of ISO 9002 International Standards. OPERATIONS MANAGER / QMR

BRIGHTPOINT PHILIPPINES INC. (A US COMPANY) MAY

1997 – DECEMBER 2000

E D U C A T I O N

Start-up / Set up the operations in terms of process design, hiring & training of personnel, facilities, policies and control in the areas of Security and Safety, Logistics, Administration, Transport Fleet Management, Facilities and premises.

Established a 100% theft and drug free environment. Regularly complete 100 Tons of daily average shipment processing with 2 hours’ time window

Management of eight (8) cargo plane daily carrying parcels and mails from and to different parts of the world.

Part of the Quality Management for the successful certification of ISO 9002 Initiated the in-house customs clearance

OPERATIONS MANAGER

DHL AVIATION PHILIPPINES INCORPORATED – ASIA PACIFIC HUB APRIL 1995 – APRIL 1997

Emotionally intelligent

Collaborative

Communication

Organization

Critical Thinking

Teamwork

Punctuality

Social Skills

Creativity

Interpersonal

Communication

Respect to people

Adaptability

Approachable

personality

Embracing diversity

S O F T S K I L L S

NATIONAL COLLEGE OF BUSINESS AND ARTS (QUEZON

CITY, PHILIPPINES) (1981-87)

TERTIARY

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION

MAJOR IN MANAGEMENT

Start-up / Set up the operations in terms of process design, hiring & training of personnel, facilities, policies and control in the areas of Security and Safety, Logistics, Administration, Transport Fleet Management, Facilities and premises.

Established a 100% theft and drug free environment. Initiated the in-house customs clearance

Established the SLA – Service Level Agreement with service providers IMPORT SERVICES OPERATIONS MANAGER

FEDERAL EXPRESS CORPORATION (FEDEX) MARCH 1994 – APRIL 1995

Worked as a janitor and rose from the ranks

Computerization for database build up

Process improvement for the entire supply chain / end to end process Developed vendors to ensure continuity of supply, production and delivery overseas.

PURCHASING / LOGISTICS OPERATIONS MANAGER

BLUE BAR COCONUT PHILIPPINES INC (MANUFACTURER /

EXPORTER OF DESICCATED COCONUT) DECEMBER 1988 –

JANUARY 1994

ROOSEVELT COLLEGE (MARIKINA CITY, PHILIPPINES)

(1977-81)

SECONDARY

CONCEPCION ELEMENTARY SCHOOL (MARIKINA CITY,

PHILIPPINES) (1971-77)

PRIMARY

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