JoAnna Mathurin

**** **** ****** ***** *** ***

Fargo, ND 58104 (617) 774-***-****

adiqda@r.postjobfree.com

PERSONAL PROFILE:

Registered Phlebotomy Technician. 23 years of experience in the Phlebotomy field as a Phlebotomist, Lead Phlebotomist, Supervisor and Manager. Working in a variety of Positions and department like The Hospital, Health Center, Independent Lab, Home care collecting specimens from patients from age 0months to geriatric, performing Heel stick, finger stick, venous draw. I became a Phlebotomist in 1992 and worked my way to a Lead phlebotomist; this position was a learning steppingstone which allowed growth in a very sensitive area in the workplace. Delegating task to employees of all ages, religion and gender, which allowed employees to have a good work relationship that made it possible for employee moral to excel, causing a decrease in late/tardiness and absent, as well as injury and patient error, increasing revenue. Since great leadership was demonstrated it would qualify me for the position as a Phlebotomy and Point of Care Supervisor. This position required a large amount of responsibility, and accountability. Supervision of many employees, organizational skills are challenged and stressed, a critical thinker, model employee, responsible delegator, Honest, reliable, dependable, Team player, Trainer, Budgeting, monitor staff, implement changes with staff involvement, documented purposeful meetings, incentive reward system. Create/implement/train employees on new (SOP) Standing Order Procedure that are created due to new equipment or amended laws to service patients. I had the privilege to work with the State Lab to create and implement the Rapid HIV program at Martha Eliot Health Center, a satellite of Children’s Hospital Boston. I trained at Siemens as an engineer on small urinalysis instruments like the Clinitek Status, Hemocue, and DCA 2000 which are POCT instruments.

PROFESSIONAL EXPERIENCE:

Point of Care Testing:

*Urine Pregnancy *DCA 2000-Hemoglubin A1C * Rapid FLU/INFLUENZA *ACCU-CHEK

*Urinalysis- Clinitek Status by Siemens *Hemocue- Hemoglobin *Rapid HIV Coag XS and XS Plus

*Urine PH- Clinitek by Siemens *Occult Blood- Stool blood *Holter monitor

* Operating a 12 and 100 chamber centrifuge. *ISTAT- chem 8/INR *EKG- 10-12 Lead

Computer Software

*Soft Lab * Care 360 *APPBAR *MEDITECH

* Champs *Logician * Epic

Phlebotomy:

• Heel Stick – Infants to 6 months

• Finger stick on patients 6 months to geriatrics

• Phlebotomy/blood gas patients in pulmonary care

• Coumodin Monitoring

• Diabetic monitoring

Administrative Management:

Team Lead – ability to be an example by providing additional support when needed to my co-workers. Helping my Co- workers strive for excellence, by encouraging and promoting good morale, and exercising workplace integrity.

Supervisor- Budgeting, scheduling, disciplinary action, hiring, counseling, training, providing coverage. Creating and monitoring all (SOP), implementing changes in policy and procedure, inspecting lab for compliance by Joint commission and other Laboratory requirements. Working closely with other Physicians to make sure there is a good relationship within the lab, and support is available for specimen collection and interpretation of results.

WORK HISTORY:

01/2014-present Quest Diagnostics MA

Group Lead Processor

The Specimen Processing Group Leader assists the department supervisors by performing combinations of the following activities: Schedule coordination, general supervision of all SP Technicians, providing input to supervisors for performance review and disciplinary action. The Group leader typically leads 8 - 12 employees, is involved in process and compliance audits and may be responsible for performing duties listed below. Priority consideration given to internal candidates for this position.

Registration and drawing patients, centrifuging/aliquoting blood

Ordering, answering busy phone, problem solving finger/Heel stick on pediatric patients. Drawing O mons to Geriatric, using the care 360 and Point and click system.

06/2014-12/31/2017 United Parcel Service (UPS) Watertown, MA

Part time Data Capture Supervisor

02/2011- 12/31/2017 Harvard Vanguard Medical Associates Boston, MA

Lab Associate-Phlebotomist

Registration, Ordering, and drawing patients, spinning and aliquoting blood

Answering busy phones, problem solving, EKG, Holter monitor

Performing finger stick for INR/CHEM 8 and Operating ISTAT POCT analyzer

10/06-12/2010 Children’s Hospital Boston (Martha Eliot Health Center) Jamaica Plain, MA

Phlebotomy and POCT Supervisor

Supervision of Phlebotomy, Point of Care Testing, Central Receiving, and Lab Support Staff

Responsible for all day-to-day lab operations, including staff & scheduling coordination, disciplinary actions and ordering supplies, Monitor and manage laboratory budget and payroll, Train all point of care testers (Md, NP, RN MA, Phleb) Attend all meetings then present it to MEHC staff, Responsible for Payroll Ordering supplies, Responsible for training all lab and lab support staff in LIS (new LIS system) OSHA & JCAHO training of lab and lab support staff

08/05-10/06 St. Elizabeth Hospital Medical Center, Excell Lab Brighton, MA

Lead Phlebotomist – Inpatient & Outpatient

Responsible for training all phlebotomy staff, Create Policy and procedure to accommodate new Patient Service Center (PSC), Set up new PSC, Dr. Office, and cover PSC, Home draw and early AM blood draw in the main hospital campus, Responsible for phlebotomy scheduling, Populations: Pediatric, Adolescent, Adult, Ob-gyn clinic, and Geriatric

08/04-08/05 New England Research Institute Watertown MA

Research Interviewer - Mobile Phlebotomist

Lead Research Phlebotomist, in charge of field/in house draws for study

Chart review, Training phlebotomists, Data entry and scheduling of study participants

10/03-4/04 Tufts University Boston, MA

Lead Research Phlebotomist

In charge of field/in house draws for study, Chart review, Training phlebotomists, Data entry and scheduling of study participants

09/02-09/03 Beth Israel Deaconess Medical Center Boston, MA

Outreach/In-House Phlebotomist

Registration and drawing patients, centrifuging/aliquoting blood Ordering, printing/sorting reports, answering phone, problem solving finger stick in pediatric patients

07/00-7/02 Path Lab Portsmouth NH

Phlebotomy Manager

Responsible for Supervising 22 employees on the South Shore and Cape area

10 patient service centers, 2 doctor’s office, roving phlebotomist

09/95-06/30/00 South Bay Correctional Facility Boston MA

Lab Assistant

Registration, Ordering, and drawing patients, spinning and aliquoting blood

Answering busy phones, problem solving, EKG, Holter monitor

EDUCATION:

2019- Present Ashford University

Bachelor of Arts -Healthcare Administration

09/02-12/11/97 American Red Cross of Massachusetts Bay, Boston MA

Certified Health care Assistant Program

Certified Nurse Assistant and Home Health Aide

9/94-6/96 Bunker Hill Community College, Charlestown MA

Patient Care Assistant

3/94-8/94 Jewish Vocational Services, Boston MA

Medical Office Sills

10/89-6/92 West Roxbury High School, West Roxbury MA

9/88-6/89 Central High School, ST. Croix U.S. Virgin Island

PROFESSIONAL AFFILIATIONS/CERTIFICATIONS:

9/21/2010- AMT-1; American Medical Technology

Registered Phlebotomist Technologist Registered POCT

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