Hotel manager, food and beverage,micros,Ms office, housekeeping, store

Curriculum Vitae

Tara Singh

Date of Birth: *st January1983

Mobile no: +91-910*******

Email add:*************@*****.***

Address: Bindukhatta Shantipuri no-2

Lalkuan Nainital

Uttarakhand

Objective:

To achieve a challenging position in a desired organization, where I can prove my capabilities and strengths in conjunction with organizations, goals and objectives by working diligently. I am committed to contribute my sincere efforts in the growth & success of an organization where I work.

Work experience:

Currently working with Hotel Radiance Bareilly as hotel manager from July 2019 to till date .

Worked with hotel Dev Nadi Haridwar as General manager from June 2018 to July 2018 ( short-term contract)

located in a prime area of holy city of Haridwar at bank of holy river ganga, having rich history of its own once owned by Padma Bhushan shree Ramanand Sagar, a heritage hotel with biggest personal bathing ghat.

Job Profile (Activities):

Handling and guiding day to day operation.

Dealing and maintain healthy environment with vendors.

Ensuring good and competent people are hired and trained as per company policy.

Keeping tab on expenses and maintaining the excellent standards of services.

Leading team from the front setting the example of lead by example.

Daily reporting to the managing director.

Planning for sales and marketing in coordination with team.

Holding meeting with all HODs on a daily basis to ensure that their team is well equipped and updated for daily operations.

Cost controlling, purchasing, storage and inventory management.

Ensuring all complains, grievances are addressed of both guest and team members.

Inventory management.

1-Worked with Veda 5, Ayurveda and Yoga Retreat, Rishikesh as Resort manager from January 2018 to June 2018.

Located in the tranquil Himalayan foothills, close to the mythological cities of Haridwar and Rishikesh, surrounded by graceful Sal forests, overlooking the peaceful Ganga as it meanders into the distance. Veda 5 is the spiritual pathway to the ultimate, discovered through the union of body, mind and soul with luxury.

It is not just a retreat that will leave you breathless with the enchantment of its surroundings but assists in redefining lifestyles to include the well-known traditional Indian wellness regimes of Ayurveda, Yoga and combined with best of International Wellness Experiences.

Job Profile (Activities):

Conducting daily morning meeting to ensure that day operation is well planned and manning and other resources are in place.

Monitoring S.O.P. adherence by all departments.

Managing all segments of resort including, housekeeping, front office, food & beverages departments, horticulture and guest service.

Planning Sales and Marketing strategies with Team.

Keeping control on cost in all aspect of operation to optimize the profitability for Resort.

Conducting training session for managers and associates on service and resource management.

Personally, handling guest grievances.

Ensuring all maintenance issues are addressed and rectified as early as possible to mitigate the possibilities of high cost in later stage.

Conducting monthly inhouse audits for all departments.

2-Worked as operation manager at wood castle spa and resort Ramnagar from November 2017 to Jan 2018. (Jim Corbett).

Located in the prime area of Jim Corbett national park, with inventory of 65 rooms, well known for its banquets, destination weddings and corporate gathering offers you the best combination of luxury, comfort and world class services.

Job Profile (Activities):

Looking after complete operation from security to housekeeping, front office, food and beverage service and production, store, purchase, maintenance, training, human resource. Ensuring daily operation running smoothly, guest satisfaction, keeping control on cost.

Managing 132 team members, with two restaurants, two large banquets lawns, two banquet halls.

Managing all outsource vendors for Banquet events and ensuring that all events are successful.

Coaching, training, guiding managers and associates.

Purchasing, storage indenting control.

Maintaining Staff Grooming, Punctuality and self-conduct.

Managing and answering all guest and team’s queries.

3- “Manager Retail Operation” at Haldiram Ethnic Food Pvt. Ltd from May’2013 till June 2014.

Job Profile (Activities):

Headed a team of 3 Managers,3 Supervisors, and 35 Team Members. My job responsibilities involved-

Ensure SOP adherence and timely Audit to identify area of opportunity.

Responsible for “HOT” (Hire Orientation & Train Program).

Identify Training Need for the month and Plan Training Calendar For Team members & Managers

Projecting Yearly & Monthly P&L of the Unit.

Conduct Training as per Plan

Corrective coaching during On Job Training

Conduct Monthly Initial/Follow up Orientation session.

Conduct Monthly Manager & Team Member communication Session.

Organize Monthly Enthu Activity

Inventory Management

Ensure SOP adherence and timely Audit to identify area of opportunity and creates action plan to fix.

In-store Human resource Development & Administrative activities

4-Worked with Jet Airways (jet lite) as cabin crew in charge From December’2006 To April ’13

Job Profile (Activities):

I was taking care of Flight Operations and heading a team of 5 cabin crew ensuring safety parameter are followed and efficient service on board.

Overall Operation through Planning & coordinating with different Department Managers

Ensure SOP adherence and timely Audit to identify area of opportunity.

Conducting pre and after flight briefing.

Identify Training Need for the month and Plan Training Calendar

Corrective coaching during On Job Training

Ensuring all first aid facilities are implemented if any need arises on board.

5- With welcome Marriott Hotel as guest service associate from DEC’2005 To DEC’2006

6- Worked with The Grand Ashok Bangalore as steward from DEC 2004 to DEC 2005

7- Worked with Intercontinental Hotel Goa as assistant steward from Dec2003 to DEC 2004

Job Profile (Activities):

My job responsibilities were-

Profitability of Restaurant by up selling and suggestive selling.

Panning and executing banquet set up for different kind of events in the hotel or for O.D.C.

Coordinating with production department on designing menu for banquet events, restaurant and for in room dining.

Personnel Development

Inventory Control of bar and restaurant

Ensuring high level of discipline and standards of grooming and behavior

Organizing and coordinating of banquet events at intercontinental and grand Ashok Bangalore

Handling complains and issues of the guest.

As a pre-opening team member at intercontinental learned about the setting of banquet stores, managing inventory and planning banquet events.

Recognition:

Special appreciations form the guest and the higher management.

Was awarded best employee of the month at Grand Ashok Bangalore

Was awarded certificate by master distiller of Glen family (single malt whiskey)

Have attended bar-tending class of MADAM ROSE at Goa intercontinental hotel.

Activities (Team Games):

Have participated at district level in athletic activities.

Have participated in food promotion activities at Welcome Marriott hotel New Delhi.

Additional strengths:

First Aid Trained

Firefighting trained

Crew resource management

Trained on jungle survival

Education

oHAVE DONE COMPUTER COURSE FROM SSI DELHI.

oB.COM FIRST YEAR FROM DELHI UNIVERSITY.

oINTERMIDIATE FROM BHARTI PUBLIC SCHOOL NEW DELHI

oHIGH SCHOOL FROM U.P. BOARD.

Language known –Hindi, English, Kumauni.

Notice period: 30 days

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