EDUCATION

B.S Global Communications, Utah State University April 2020

Minor Spanish

WORK EXPERIENCE

Teller, America First Credit Union 2020

Executed customer transactions including, deposits, withdrawals, money orders, checks, and account issues

Managed a cash drawer and ensured adherence to daily cash limits as well as end of day balance.

Identified customer needs and recommend financial products and services to consumer

Performed routine office task such as filing, copying, typing and faxing

Sound Beginnings Hispanic Family Liaison/Teacher's Aide Position, Utah State University 2019

Assisted my employer Lauren Smith to Home visits with family to help translate in Spanish and English from Ms. Smith to the mother and vise versa

Translated English worksheets for events and activity procedures to Spanish

Worked on outreaching into the Hispanic Community in Logan to create connections with Sound Beginnings

Representative, Complete Recovery Corporation Call Center 2017

Addressed customer service inquiries in a timely fashion

Gave accurate and appropriate information to answer questions or resolve issues

Cashier and Sales Associate, Ross 2016

Provided customer service

Maintained a friendly attitude while answering questions and processing payments

Managed the line during peak points

Prospect Service Provider, Salt Lake City International Airport 2015

Provided escort services to both underage minors and disabled customers

Safely and time efficiently escorted customers to their flight destination

Cared responsibly for children waiting for parent or flight

Stayed presentable at all times

Assisted customers with different backgrounds if they needed any additional supported or request such as directing them to the restroom or restaurant

LEADERSHIP AND ACTIVITIES

Latino Student Union

Global Communications club

EMBASSY OF PERU INTERNSHIP

January 15 – May 2, 2019

Developed and manage contacts with the Embassy while writing brief reports on specific topics, both in English and Spanish

Assisted in conferences and meetings took notes to prepare briefs on their content

Developed organizational and management skills in supporting the Embassy in various activities such as expositions, presentations to visiting school classes, and more prominently their event D.C. Passport

FOREIGN STUDY

Universidad de la Rioja, Logroño, España 2018

Earned six credits for Spanish literature, culture, language, dance and cooking courses

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