Noha Nabil Ibrahim

Warranty Engineer Document Controller

Riyadh, KSA adiq89@r.postjobfree.com 058*******

Experience in Document Control and Technical Support Working with American Companies Research Presentations Communications The ability to prioritize tasks Organization and planning Client Relationship Building

EXPERIENCE

Bayt Rafal Group April 2019 – February 2020

Executive Secretary-Technical Assistant

• Provide administrative support the manager. Duties include general writing tasks

• Prepare correspondences, reports and materials related to publication and presentations

• Answer the phone calls and transfer them to the assigned personnel

• Prepare and coordinate meetings and conferences

• Perform general administrative work that includes copying, filing, and handling fax and emails

• Update the electronic and manual filing system

• Coordinate project work

• View regular and electronic mail, prepare the mail presentation file, and respond to it as directed

• Travel arrangements for top management

• Prepare and arrange for accommodations for the company's visitors, if any

• Meet and greet clients

NAFA Medical December 2016 – December 2018

Document Controller-Technical Assistant

• Assist top management in all their administrative tasks.

• Responsible for collecting the purchase orders from customers, placing the orders with the suppliers and following up until the delivery.

• Coordinate with sales and contracts departments once the orders are delivered to our premises to ensure on-time delivery to our customers.

• Responsible for sending and receiving all the department official emails.

• Issue all the official letters for the Medical Department.

• Responsible for all action plan; sales plan, meeting plan, exhibition plan, meeting plan and cash flow plan

VSE Corporation January 2015 – February 2016

Warranty Engineer

• Coordinate with the owner, contractor and project manager to resolve warranty issues.

• Work closely with the procurement to close out projects based on completion of warranty period.

• Ensure the contractor is accomplishing warranty work to the owner’s satisfaction.

• Issuing written notice “Warranty Item Discrepancy” to the contractor regarding any defect found in the delivered products.

• Identify the warranty issues as either actual defect or user abuse.

• Supervise the contractor’s work for any repair and/or replacement under warranty provision of the contract.

VSE Corporation June 2012 – December 2014

Document Controller

• Track all contractors’ submittals replies to ensure they do not exceed their due dates.

• Prepare weekly and monthly reports for the current status of submittals for all ongoing projects.

• Maintain a Log for all ongoing projects including filling of all the related documents.

• Maintain site & office logs for the following:

l. Submittals, minutes of meetings, daily/progress reports, and request for information, site instructions, inspection requests, change orders and schedules update. 2. Perform all the duties of the Document Center Coordinator (Scanning, Archiving).

• Assist in the duties of the Administrative Assistant when requested.

• Prepare and update weekly project's report presentation.

• Prepare minutes for all meetings and presentations.

• Prepare required presentations for the Technical Department.

• Provide required secretarial and administrative tasks to the acquisition manager.

• Assist the technical, maintenance and the construction office in administrative related issues.

• Produce and summarize miscellaneous reports requested by the Upper Management. Booz Allen Hamilton April 2010- May 2012

Receptionist and Administrative Assistant

• Coordinate the technical migration from Booz Allen to VSE Corporation in a discreet manner

• Prepare, submit and follow-up on internal and external documents and correspondences

• Manage calendar, reporting, presentations, meeting minutes in support to the CIO

• Answer inquiries and provided an accurate and timely response

• Manage and maintain an accurate filing system for various department documents

• Research new IT technologies to support our client and projects as assigned TECHNICAL SKILLS AND PROFICIENCIES

• MS Office - Excel, Word, PowerPoint, and Outlook

• Radioactive non-destructive testing course

EDUCATION

Faculty of Engineering, Nuclear Department, 2009

Alexandria University

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