Sales Service

Desiree Almeda

Sacramento, CA ***** 916-***-****

adiq3g@r.postjobfree.com

JOB OBJECTIVE- Hands on and passionate individual looking to fill the position of an Office Clerk. Bringing 3years of administrative experience used in delivering remarkable customer service skills, accompanied by pleasant attitude.

HIGHLIGHTS OF QUALIFICATIONS

Type 40 WPM

Commitment to providing phenomenal customer service.

Exceptional phone etiquette and message-taking skills.

Skilled in use of Microsoft Office products

Strong communication skills

Collaboration and team work

WORK EXPERIENCE

Service Coordinator 06/29/2017-Present

Sacramento, CA 95823

Community Transitional Reentry Program

Monitors clients throughout shift, this includes performing physical counts, checking clients in and out of the facility, and clearing all visitors to the facility.

Maintains a daily log of all client activities including any incidents of a security or safety nature.

Responds to after hour emergencies which include contacting administration or proper law enforcement or medical personnel.

Maintains the safety and security of the facility.

Provides security for key control during shift.

Conducts random and requested drug tests for Clients.

Participates in daily shift exchange including documenting in facility log at the end of each shift and thoroughly reviewing log at the start of each shift.

Job Coach 10/03/2016-10/15/2017 Southside Art Center Sacramento, CA 95822

Developed effective job coaching and employment plans.

Communicated with clients to understand their goals and ambitions.

Keep records and documentation and prepare appropriate reports.

Provided coaching in effective job search techniques.

Offered information and supported clients and their families

Sales Associate 02/25/2016-09/15/2016

TJ Maxx Elk Grove, CA 95758

Ensured high levels of customer satisfaction through excellent sales service

Assessed customers’ needs and provided assistance and information on product features.

Welcomed customers to the store and answer their queries

Followed and achieve department’s sales goals on a monthly, quarterly and yearly basis

“Go the extra mile” to drive sales

Maintained in-stock and presentable condition assigned areas

Childcare Director 03/12/2009-09/02/2013

Bayside South Sacramento Sacramento, CA 95823

Provided care for children, such as setting schedules and routines, grooming, feeding, changing diapers, and cleaning rooms and toys.

Developed and encouraged age-appropriate learning and socialization to ensure children learn basic skills and concepts, such as communication, manners, sharing, etc.

Maintained a safe workplace by monitoring children for health, behavioral, and emotional issues and reporting concerns to staff and parents.

Helped children discover new interests by introducing them to art, music, sports, and other potential hobbies.

Student Assistant 07/13/2006-05/06/2007

Department Human Healthcare Services Sacramento, CA 95824

Handled incoming calls and other communications.

Managed filing system.

Recorded information as needed.

Greeting clients and visitors as needed.

Updated paperwork, maintaining documents and word processing.

EDUCATION

Sacramento City College, Sacramento, CA General Coursework

Choices Charter High School Diploma

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