Tammy M. Robichaux

San Diego, CA *****

Cell: 609-***-****

adipx3@r.postjobfree.com

SUMMARY

A dedicated professional, with ten years of experience supporting production facilities as a quality assurance internal auditor and eleven years of experience managing projects with various organizations. Detail-oriented and highly motivated self-starter that is able to work closely in a collaborative role with other team members as well as independently.

EXPERIENCE

Lead Internal Quality Auditor December 2017 - Present

General Atomics Rancho Bernardo, CA

General Atomics Electromagnetic Systems (GA-EMS) is creating advanced electromagnetic and electric power generation technologies for critical defense, commercial and industrial applications worldwide.

Plan and manage the yearly audit schedule for multi-site organization, ensuring areas of risk and required areas of compliance are appropriately scheduled

Lead the internal audit process and manage a cross matrixed team of auditors during audits; coordinate workloads to meet established schedule; provide team support, training and direction when required; monitor audit progress and report audit status and issues

Manage the transition from ISO 9001 to AS9100; identify gaps to requirements and track actions to closure

Develop and communicate reports to document internal audit progress, completion, and trends

Generate corrective actions from nonconformances or noncompliance’s found by audit team; assist in developing solutions to meet quality requirements and customer satisfaction goals; Coordinate with corrective action owners to facilitate the process

Train new auditors on AS9100 requirements and the audit process

Participate in CMMI appraisals

Initiate and implement continual improvement projects

Lead Internal Quality Auditor January 2017 – December 2017

UTC Aerospace Systems, Contracting through Aerotek Chula Vista, CA

A division of United Technologies, one of the world’s largest suppliers of technologically advanced aerospace and defense products employing approximately 42,000 people worldwide.

Multi-site lead internal auditor for ISO 9001/AS9100 - Ensuring customer, internal and industry compliance through performing onsite process based quality audits for 10 manufacturing sites national and international

Managed the process and lead a team of auditors during the audit process; coordinated workloads to meet established schedule; monitored audit progress and reported audit status and issues

Developed and communicated reports from internal audit results

Coordinated with multiple sites in preparation for upcoming audits as well as root cause and corrective action review and effectivity assessments

Generated actions from nonconformance or noncompliance found by audit team

Reviewed and updated procedures; Forms Management

Lead Quality Auditor June 2014 – December 2016

Senior Aerospace Ketema El Cajon, CA

A division of Senior Operations LLC, with 250-300 employees providing components for aircraft and turbine engine builders, as well as precision integrated manufacturing for space, marine, and ground-based applications.

Created and maintained audit schedule, ensuring customer, internal and industry compliance through the audit process

Lead onsite auditor for ISO 9001/AS9100, Nadcap and ISO 14001 – Performed ongoing internal quality and environmental audits to ensure compliance, coordinating Nadcap internal and external auditing

Managed the process and lead a matrixed team of auditors during the audit process

Managed coordination for second and third party audits

Reported audit findings and recommendations to appropriate management based on the results of regularly scheduled audits

Coordinated team auditing schedule

Generated actions from nonconformance or noncompliance found by audit team

Managed corrective/preventive action (CAPA) process. Coordinated with management to complete CAPA actions

Facilitated customer and third party audits

Management System Coordinator January 2011 – April 2014

MTEQ/A & A Precision Machining, LLC Montross, VA

A woman-owned small business with 100-150 employees with two primary divisions throughout three core locations. Provides technical services and electronic fabrication support to government and commercial customers. MTEQ, Inc. Purchased A&A Precision Machining in December 2011. The facility is ISO 9001:2008 and AS9100C certified.

Collected, maintained and distributed all documents necessary to define product configuration and control manufacturing processes that ensured conformance to customer requirements

Lead onsite auditor – Scheduled and performed ongoing internal quality audits to ensure compliance with internal, customer and AS9100 requirements. Reported audit findings and recommendations to appropriate management based on the results of regularly scheduled audits, non-scheduled audits, and when issues needed to be addressed by management

Managed the process of corrective/preventive action (CAPA). Generated actions from any nonconformance or noncompliance. Internal investigation of nonconformance. Flow down and follow up on corrective action requests as needed

Aided in investigation into Management Review Board issues. Coordinated with customers regarding status of Management Review Board if nonconformance was found after delivery to customer

Reviewed sales orders and purchase orders to ensure customer requirements were met

Managed the operation of document control to ensure that all users had the latest revision of appropriate documentation in a timely manner and that obsolete documentation was removed from distribution

Maintained a computer database of all filed documentation that ensured fast retrieval of documents

Maintained personnel records, including position descriptions and performance appraisals

Utilized different modules within JAMIS accounting software to enter employee time, enter reimbursements for travel, create purchase orders, receive inventory, and track jobs throughout the production process

Assisted management with corporate internal controls in administering requirements for ISO 9001/AS9100

Housing Specialist August 2009 – September 2010

Housing Authority of St. Mary’s County Lexington Park, MD

Provides home ownership, rental opportunities, community improvements, housing preservation and neighborhood rehabilitation for citizens of need.

Scheduled and managed monthly recertification and training classes with the families on the program

Resolved identified issues between tenants and landlords

Tracked new applications, processed moving paperwork and informed individuals of their housing options

Compiled recertification reports and tracked recertification attendance

Nursing Recruiter March 2007 – July 2009

General Healthcare Resources Burlington, NJ

Temporary and permanent healthcare staffing agency for allied health nursing and pharmacy staff.

Hired nursing staff for long term care facilities, hospitals and occasional home care

Coordinated with each facility to manage their long term and short-term nursing needs

Utilized the national licensure list to contact potential candidates, scheduled follow up interviews and hired new employees

Scheduled and coordinated hiring events to introduce candidates to company services

Communicated regularly with clients to ensure their staffing needs were met; Scheduled available nurses to open jobs

Managed all required paperwork to comply with JACHO certification for all nurses; Completed additional background and reference checks on potential new employees

EDUCATION

AATT Training, Plexus International

ISO 9001 / AS9100 Lead Auditor Training, AQS Management Systems, Inc.

AS9100 Rev D Transition Training, Plexus International

Capability Maturity Model Integration Certification for Services and Development, CMMI Institute

Program Management, Global Business Management Consulting

Associate of Applied Sciences, Baltimore International College

RELATED SKILLS

Internal Auditing

AS9100 Management

CMMI

Information Management

Project and Program Management

Quality Management System Compliance

Planning and Scheduling

Budget Management

Training Instructor

Risk Assessment

Verbal and Written Communications

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