Alan E. Hanagriff

**** ***** ******, ***. #***

San Francisco, CA 94109

415-***-****

adipu1@r.postjobfree.com

Professional Experience

New York Life Real Estate Investors, San Francisco, CA April 2009 – May2019

Receptionist / Administrative Assistant

·Assisted Legal/Compliance and Real Estate Departments with administrative duties

·Greeted all clients and vendors

·Experience with Concur software

·Supported five Asset Managers with clerical duties

·Answered main telephone line and directed all calls

·Oversaw office/kitchen supply inventory and ordering

·Maintained conference room scheduling and calendaring

·Responsible for all incoming and outgoing mail

Williams-Sonoma, Inc., San Francisco, CA April 2004 – January 2009

Receptionist

·Drafted client correspondence

·Greeted and registered all clients, vendors at corporate office

·Generated expense reports

·Answered and directed telephone calls

·Updated conference room scheduling calendar

·Facilitated mail and deliveries

·Maintained reception and kitchen areas

Halekulani, Honolulu, HI August 2001 – August 2003

Lobby Receptionist

·Greeted and assisted guests at a four diamond, 456 room world-renowned resort

·Escorted guests from reception to their appointed room for in-room check-in

·Served as ambassador by providing information regarding room features and all hotel accommodations

·Operated telephones, assisted concierge and room reservationist

Equant Network Services, South San Francisco, CA April 2000 – May 2001

Administrative Assistant

·Provided sales support to the Northwest Regional office of a data communications company

·Procured vendor products, coordinated benefit packages, travel logistics and managed general office administration

·Supported four sales employees with travel arrangements

Westin St. Francis, San Francisco, CA September 1997 – April 2000

Front Desk Agent

·Welcomed and registered guests at a four star, 1200 room property

·Provided concierge services

·Engaged in excellent customer service in a high stress environment

Scudder, Stevens & Clark, Inc., San Francisco, CA July 1996 – August 1997

Associate for Global Bond Department

·Maintained active accounts

·Drafted bank correspondence and filed client correspondence

·Provided staff support to several key executives

·Researched and prepared marketing material for portfolio managers

Teachers Insurance and Annuity Association (TIAA) June 1988 – September 1995

College Retirement Equities Fund (CREF), San Francisco, CA

Administrative Assistant

·Prepared pension plans, annuity charts, correspondence for clients of higher education

·Responsible for maintain chronological, corporate and personal files

·Managed inventory of publications used by branch employees

·Scheduled meetings, appointments, travel arrangements, client relations and general duties as assigned

United States Navy, USS Enterprise August 1980 – July 1984

Senior Clerk / Captain’s Office

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