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Manager Program

Location:
Toronto, ON, Canada
Posted:
December 15, 2020

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Resume:

TRAVIS SHEWCHYK

Cellular: 905-***-****

adipfh@r.postjobfree.com

OBJECTIVE: PROGRAM MANAGEMENT

Summary: Successful “Lean” Program Manager with PMP certification accomplished in facilitation, communication and interpersonal skills, seeks opportunity to develop and apply abilities in a more global capacity. Proven team leader with a reputation for persistency and the ability to motivate and influence.

PROFESSIONAL EXPERIENCE

THOMSON TERMINALS LTD.

October 2012 – Present

Director of Operations

Direct the activities of site managers across the entire network utilizing Six Sigma, Lean, and PMP methodologies

Lead teams in process improvement projects and customer satisfaction initiatives

Supervised and managed cross-functional metric teams

Provided Program Management direction to support multiple projects and company initiatives

Act as a change agent to influence / encourage Six Sigma methodologies

Liaise with Customers, Suppliers and senior management to communicate key targets and initiatives are met.

Direct and oversee the efficient receipt, storage, value adding servicing and dispatch of a wide range of goods and services

Ensure productivity targets are met and oversee the maintenance of warehouse and labor management systems

Control the efficient utilization of space and mechanical handling equipment, ensuring quality, budgetary targets and environmental objectives are met

Motivating, organizing and encouraging teamwork within the workforce to ensure productivity targets are met or exceeded

FBC CANADA INC. – DUNDAS, ONTARIO April 2010- Present(PT)

Manager - Events and Sponsorships

Decision-maker and negotiator for all sponsorship and event marketing initiatives, which included creating, developing and coordinating executive to grassroots level events. Managed 2 million-dollar budget. Responsible for management of direct reports and cross-functional team members.

Developed annual promotional plan, including developing strategy, setting objectives, execution plan and evaluation methods/follow-up processes ensuring investment maximization

Successful management of industry acclaimed high-end corporate celebrity golf & tournaments.

Managed all aspects of corporate charity fund raising live entertainment Gala

Reviewed and approved all sponsorship initiatives ensuring direct relationship to overall corporate objectives

Managed agency relationship on event marketing initiatives, this included agency tender process, selection, service level agreements and on-going project management

Coordinated sponsorship with other companies to create cohesive initiatives that cultivated win-win relationships

Identified and created integrated cost savings programs/initiatives inter-departmentally, with key suppliers and program partners

Initiated and created corporate customer hospitality programs in order to maintain loyalty that fostered positive customer relations

Managed direct report(s) which included objective setting, quarterly reviews and annual review with no turnover

SMALL MEN BIG HAMMERS – WATERDOWN, ONTARIO April 1998- Present (PT)

General Contracting

Business Owner

Owner/Operator for all General Contracting initiatives, which include creating, developing, marketing and coordinating simple to complex construction and renovating projects. Managed small to large budgets. Responsible for management of employees and sub-contractors, and customer satisfaction plans.

More than 10 years experience in renovations and new construction at the working level.

Managed up to 8 full time staff and 15-20 part time employees which included objective setting, regular reviews and annual review with no turnover

Developed annual promotional plan, including developing strategy, setting objectives, execution plan and evaluation methods/follow-up processes ensuring investment maximization

Reviewed and approved all customer initiatives ensuring direct relationship to overall customer objectives

Managed customer relationship on projects, service level agreements and on-going project management

Coordinated communication between staff and customers to create cohesive initiatives that cultivated win-win relationships

Identified and created integrated cost savings programs/initiatives at the company and customer level

Initiated and created corporate customer hospitality programs in order to maintain loyalty that fostered positive customer relations

Honeywell International

2003 – April 2010

Program Manager – Customer and Product Support

Program Manager in charge of successful 5 year Honeywell Airbus A380 Program from inception to market launch; project finished ahead of schedule and under budget

Accountable for 13 million dollar budget and hundreds of resources across north America and Europe.

Direct and integrate the activities of suppliers/site managers across North America and Europe to

Created and maintained worldwide logistic network to facilitate A380 assembly and launch

Led teams in process improvement projects and customer satisfaction initiatives

Supervised and managed cross-functional metric teams

Six Sigma Green Belt certified

PMP certified

Provided Program Management to support multiple multi-national projects

Provided expert technical services to team members

Acted as a change agent to influence / encourage Six Sigma methodologies

ACHIEVEMENTS

Over 5-year term in current position, project deliverables tracked 98% to plan for on time cost and schedule deliverables.

Bombardier Aerospace – de Havilland

Customer Support Program Manager

1998 – 2003

Program Manager in charge of successful 5 year Dash 4 Series 400 Program from inception to market launch; project finished ahead of schedule and under budget

Managed, developed and motivated large Customer Service team

Coordinated manpower and resources to support customer service initiatives

Participated in and conducted performance measures with employees

Optimized performance and cost with respect to quality and scheduling through the management of a master schedule

Negotiated contract terms, pricing and item expedites with suppliers

Co-ordinated with internal team members and external vendors to determine company needs and support the production schedule

Planned, prepared, and facilitated regular program reviews with Customers and Suppliers

Harmonized global resource base to support Technical Support activities worldwide

Dedicated committee chairman for large vendor support network

Managed numerous successful cross-functional projects

Formulated concepts and methodologies to evolve customer support team

Traveled extensively as part of job requirement

ACHIEVEMENTS

Reduced customer “escapes” turn time by 50% and backlog by 25%

Reduced technical data shortages by 40%

Developed large successful Customer Support network

Dept. of National Defence – Cold Lake, Alberta

1991 – 1998

Aeronautical Engineering – Flight Operations

Piloted CF-18A/B aircraft

Trained junior personnel in system development on F-18A/B aircraft

Observed and contributed to the evaluation of new pilots

Designed and implemented electronic support system for F-18 laser guidance system

EDUCATION AND PROFESSIONAL DEVELOPMENT

R.M.C. (Royal Military College) 1988 – 1991

– Kingston, Ontario

Aeronautical Engineering

Courses of interest: Management of Innovation

Academic Award Recipient

Additional Courses & Certifications

PMP Certified Six Sigma Green Belt II

AMA Conflict Management AMA Business Writing

AMA Project Management AMA Supervisory Skills

AMA Advanced Customer Service Strategies AMA Successful Negotiation

AMA Leadership and Facilitation Skills First Aid Certification

Franklin Covey – 7 Habits and What Matters Most WHIMIS Certification

Franklin Covey – Time Management DZ License



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