TRAVIS SHEWCHYK
Cellular: 905-***-****
adipfh@r.postjobfree.com
OBJECTIVE: PROGRAM MANAGEMENT
Summary: Successful “Lean” Program Manager with PMP certification accomplished in facilitation, communication and interpersonal skills, seeks opportunity to develop and apply abilities in a more global capacity. Proven team leader with a reputation for persistency and the ability to motivate and influence.
PROFESSIONAL EXPERIENCE
THOMSON TERMINALS LTD.
October 2012 – Present
Director of Operations
Direct the activities of site managers across the entire network utilizing Six Sigma, Lean, and PMP methodologies
Lead teams in process improvement projects and customer satisfaction initiatives
Supervised and managed cross-functional metric teams
Provided Program Management direction to support multiple projects and company initiatives
Act as a change agent to influence / encourage Six Sigma methodologies
Liaise with Customers, Suppliers and senior management to communicate key targets and initiatives are met.
Direct and oversee the efficient receipt, storage, value adding servicing and dispatch of a wide range of goods and services
Ensure productivity targets are met and oversee the maintenance of warehouse and labor management systems
Control the efficient utilization of space and mechanical handling equipment, ensuring quality, budgetary targets and environmental objectives are met
Motivating, organizing and encouraging teamwork within the workforce to ensure productivity targets are met or exceeded
FBC CANADA INC. – DUNDAS, ONTARIO April 2010- Present(PT)
Manager - Events and Sponsorships
Decision-maker and negotiator for all sponsorship and event marketing initiatives, which included creating, developing and coordinating executive to grassroots level events. Managed 2 million-dollar budget. Responsible for management of direct reports and cross-functional team members.
Developed annual promotional plan, including developing strategy, setting objectives, execution plan and evaluation methods/follow-up processes ensuring investment maximization
Successful management of industry acclaimed high-end corporate celebrity golf & tournaments.
Managed all aspects of corporate charity fund raising live entertainment Gala
Reviewed and approved all sponsorship initiatives ensuring direct relationship to overall corporate objectives
Managed agency relationship on event marketing initiatives, this included agency tender process, selection, service level agreements and on-going project management
Coordinated sponsorship with other companies to create cohesive initiatives that cultivated win-win relationships
Identified and created integrated cost savings programs/initiatives inter-departmentally, with key suppliers and program partners
Initiated and created corporate customer hospitality programs in order to maintain loyalty that fostered positive customer relations
Managed direct report(s) which included objective setting, quarterly reviews and annual review with no turnover
SMALL MEN BIG HAMMERS – WATERDOWN, ONTARIO April 1998- Present (PT)
General Contracting
Business Owner
Owner/Operator for all General Contracting initiatives, which include creating, developing, marketing and coordinating simple to complex construction and renovating projects. Managed small to large budgets. Responsible for management of employees and sub-contractors, and customer satisfaction plans.
More than 10 years experience in renovations and new construction at the working level.
Managed up to 8 full time staff and 15-20 part time employees which included objective setting, regular reviews and annual review with no turnover
Developed annual promotional plan, including developing strategy, setting objectives, execution plan and evaluation methods/follow-up processes ensuring investment maximization
Reviewed and approved all customer initiatives ensuring direct relationship to overall customer objectives
Managed customer relationship on projects, service level agreements and on-going project management
Coordinated communication between staff and customers to create cohesive initiatives that cultivated win-win relationships
Identified and created integrated cost savings programs/initiatives at the company and customer level
Initiated and created corporate customer hospitality programs in order to maintain loyalty that fostered positive customer relations
Honeywell International
2003 – April 2010
Program Manager – Customer and Product Support
Program Manager in charge of successful 5 year Honeywell Airbus A380 Program from inception to market launch; project finished ahead of schedule and under budget
Accountable for 13 million dollar budget and hundreds of resources across north America and Europe.
Direct and integrate the activities of suppliers/site managers across North America and Europe to
Created and maintained worldwide logistic network to facilitate A380 assembly and launch
Led teams in process improvement projects and customer satisfaction initiatives
Supervised and managed cross-functional metric teams
Six Sigma Green Belt certified
PMP certified
Provided Program Management to support multiple multi-national projects
Provided expert technical services to team members
Acted as a change agent to influence / encourage Six Sigma methodologies
ACHIEVEMENTS
Over 5-year term in current position, project deliverables tracked 98% to plan for on time cost and schedule deliverables.
Bombardier Aerospace – de Havilland
Customer Support Program Manager
1998 – 2003
Program Manager in charge of successful 5 year Dash 4 Series 400 Program from inception to market launch; project finished ahead of schedule and under budget
Managed, developed and motivated large Customer Service team
Coordinated manpower and resources to support customer service initiatives
Participated in and conducted performance measures with employees
Optimized performance and cost with respect to quality and scheduling through the management of a master schedule
Negotiated contract terms, pricing and item expedites with suppliers
Co-ordinated with internal team members and external vendors to determine company needs and support the production schedule
Planned, prepared, and facilitated regular program reviews with Customers and Suppliers
Harmonized global resource base to support Technical Support activities worldwide
Dedicated committee chairman for large vendor support network
Managed numerous successful cross-functional projects
Formulated concepts and methodologies to evolve customer support team
Traveled extensively as part of job requirement
ACHIEVEMENTS
Reduced customer “escapes” turn time by 50% and backlog by 25%
Reduced technical data shortages by 40%
Developed large successful Customer Support network
Dept. of National Defence – Cold Lake, Alberta
1991 – 1998
Aeronautical Engineering – Flight Operations
Piloted CF-18A/B aircraft
Trained junior personnel in system development on F-18A/B aircraft
Observed and contributed to the evaluation of new pilots
Designed and implemented electronic support system for F-18 laser guidance system
EDUCATION AND PROFESSIONAL DEVELOPMENT
R.M.C. (Royal Military College) 1988 – 1991
– Kingston, Ontario
Aeronautical Engineering
Courses of interest: Management of Innovation
Academic Award Recipient
Additional Courses & Certifications
PMP Certified Six Sigma Green Belt II
AMA Conflict Management AMA Business Writing
AMA Project Management AMA Supervisory Skills
AMA Advanced Customer Service Strategies AMA Successful Negotiation
AMA Leadership and Facilitation Skills First Aid Certification
Franklin Covey – 7 Habits and What Matters Most WHIMIS Certification
Franklin Covey – Time Management DZ License