Social Media Manager

ALYSA GONZALES

adioyl@r.postjobfree.com 650-***-****

*** ***** ******, *. *** Francisco, CA 94080 https://www.linkedin.com/in/alysagonzales/ SKILLS

• Microsoft Office

• Content strategy

• Data entry

• Jira

• Tableau

• Communication skills

• Canva

• Writing and editing

• MailChimp

• Adaptability

• Content Management Systems

(Drupal, Weebly and Wordpress)

• Siteimprove

• Google Analytics

EXPERIENCE

UCSF, San Francisco, CA

IT Department, Web Services Content Program Intern (June 2019 – Current)

• Provide consulting services to other UCSF departments in order to update, and create, websites through Drupal 7 and Drupal 8

• Create Microsoft PowerPoint presentations to present proposed solutions using Siteimprove web analytics and our team’s key findings from Stakeholder interviews

• Assist the Content Program Manager to strategize, and proofread, content for web copy while adhering to UCSF’s standards and policies

• Designed and launched microbiome.ucsf.edu for the new UCSF Benioff Center for Microbiome Medicine

• Recommended new content strategy and redesigned the student resource pages on meded.ucsf.edu in order to create a more customer-centric and welcoming experience

University of San Francisco, San Francisco, CA

School of Management Honors Program E-board, Marketing Co-Chair (January 2018 – August 2019)

• Created signage for all honors events using Adobe Photoshop and Canva to promote through flyers and MailChimp

• Updated the Honors Program bulletin board in the School of Management building to advertise to newcomers and showcase what our cohorts were doing

• Redesigned the honors program social media accounts (Instagram and Facebook) to attract more followers to publicize the program

UCSF, San Francisco, CA

IT Department, Identity & Access Analyst Intern (June 2017 – May 2018)

• Processed requests from UCSF managers to terminate, create, or modify existing account access using Epic Software, Active Directory, and ProVision webservice via ServiceNow

• Validated shared spreadsheets against records of employee terminations to ensure data is updated daily with employee information found in Epic Software for the Data Courier process to complete account termination requests

• Ensured Active Directory software system confirms employee account request is disabled and terminated staff no longer have system access

UCSF, San Francisco, CA

IT Department, Business Operations Intern (April 2017 – June 2017)

• Assisted Business Operations Manager with two-week long staff move from one campus to another ensuring the move for impacted employees ran smooth and efficient

• Updated departmental floor plans using Microsoft Visio to purchase new custom emergency action kits for a three-week long emergency plan project to present during the UCSF Fire Marshall visit

• Researched and updated Human Resource spreadsheets weekly to ensure all employees and managers were correctly listed under their correct director

• Used Java to grant and terminate proximity access to employees for the various secure access points across all campuses EDUCATION

University of San Francisco, San Francisco, CA

B.S., Business Administration Major: Marketing GPA: 3.5 School of Management Honors Program Saint Louis University, Madrid, Spain

Study Abroad Spring 2019

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