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Customer Service, medical, billing, management

Brookings, OR
December 15, 2020

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Cassandra Nelson

*** ***** **.

Brookings, OR ***15

Cell: 541-***-**** E-mail:


Friendly, reliable, self-motivated, and assertive. Experienced working in Customer Service with a genuine ability to connect with all ages and demographics. Professional, organized, driven, hardworking, and a fast learner.


University of Phoenix- Associates Degree in Medical Administration-Focus in billing and Coding- graduated June 2016

Work History

David Allen State Farm: June 2019-recent

Angel Allen 541-***-****

Licensed Insurance Producer

Sale insurance- Life, Property, Casualty, Accident and health. Also, Bank certified, signed customers up for bank accounts credit cards CD’s etc. Help customers with claims and billing questions. Followed up with customers on emails and messages. Did cold sales calls.

Chase Bank: Oct 2018- June 2019


Did deposits and other transactions for customer. Open and closed branch customer service, filing, faxing and answering phones. Worked in competitive market, made appointments for banker to open new accounts, and made recommendations to customers regarding account options. Handled night deposit and ATM money.

Fred Meyer Jewelers: Sept 2017 – Oct 2018

James Day 541-***-****

Sales Associate:

Sale high end Jewelry and care plans to customers. Also getting people to apply for credit cards. Open and close jewelry store. Count cash for tills morning or night shift, and make nightly deposits. Organize merchandise and fill areas when needed. Have a period plan that has to be met within that period.

The Yogurt Palace: July 2017-Oct 2017 (Owner Sold Business)

Erika Westbrook 541-***-****


Customer service, prep and served yogurt and food. Make schedules for employees, hire new people and train. Take deposits to the bank. Inventory, stock, and order new inventory. Keep shop clean and organized.

M-Care Dr. McDougall: Jan 2016-July 2016

Stacy Kreiger 541-***-****

Medical Assistant (temp):

Answer calls, made appointments. Checked Patients in and took vitals and other information which I input into computer system for Doctor to have for visit. Kept work area clean and organized. Worked with insurance companies and other doctor offices for referrals.

Curry Transfer & Recycling: Aug 2014 to Oct 2015

Tanya Raiter 541-***-****

Customer Service Rep. Answer customer calls, create work orders, process route books and enter charges. Process dumpster work orders, data entry, and track stats. Make collection calls.

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