Mark Harbour

Oklahoma City, OK *****

720-***-**** adiou3@r.postjobfree.com

http://linkedin.com/in/mark-harbour-05320434

Sales & Operations Manager/Field Service Technician

Highly accomplished sales/operations manager with 43years’ experience servicing land & offshore

wellhead & drilling products, building sales & client relationships and developing operational strategies in

foreign & domestic markets. Willing to relocate domestically or internationally and open to rotation work in the field.

EXPERIENCE

4/1979-05/2020

Cameron, A Schlumberger Company

Acquired by Schlumberger 4/2016.

Regional Manager (11/2015- 05/2020) Mid-Con/Rockies/N.E. Regions

Maintain and manage three main U.S. markets for Oil & Gas technologies company. Sustain ~90% retention rate, keeping all legacy clients, during industry downturn.

Foster new and existing client relationships, including legacy customer Helmerich & Payne. Value promised propositions and contracts in a timely manner. Assist in up-sale add-ons to contracts.

Tour throughout regions to promote products, training, presenting seminars, and providing hands-on experience for new and potential clients.

Encourage cooperative mentality throughout sales department, creating team development exercises. Train new sales members through classes and hands-on assistance.

Utilize experience in 4 of 7 Cameron divisions including Surface & Subsea Wellhead, Blow-Out Preventers (BOP), and Ball Valves. Train customers and employees in processes including inspection, maintenance, and repair of various equipment. Instruct on proper types of equipment for different applications in field.

Helped grow the sales from 2016’s $12M in market downturn to 2019’s $35M YE Actual.

Team member assisting with Q419 API Q1 & ISO 9001 quality audit on the Moore Oklahoma facility. Granted both certificates effective Dec. 2019.

Business Development Manager (2/2014-11/2015) Rocky Mountains/Alaska

Managed budget and focused sales & marketing of drilling products in Rocky Mountain Region and Alaska. Grew market share in region and improved customer engagement.

Provided input for restructuring and rewriting sales procedures for onshore and offshore equipment.

Provided instrumental service in startup of numerous contracts, including ones servicing 60 rigs for $1M annually and 12 rigs for $250K annually.

Traveled to Newfoundland for three months to help local team develop relationship with client bringing new deep water rigs into region. Used existing relationship with client to help process.

Regional Manager (11/2005-2/2014) Saudi Arabia/Singapore

Territory Sales Manager. (1/2003-10/2005)

Promoted to Regional Manager Asia Pacific after my time in the Middle East. Managed all sales and operations activities in Singapore, Malaysia, Indonesia, Australia, Viet Nam, China, Japan, South Korea & India.

Promoted directly to Territory Sales Manager due to equipment & services acumen. Managed and developed all sales and operations activities in Saudi Arabia, Kuwait, and Bahrain.

Grew business each year, increasing from $35MM to $95MM in three years Saudi Arabia and from $50MM to $800MM during eight years in Singapore.

Assisted in justification for and development of facilities such as Saudi Aramco BOP Shop and Cameron Drilling Systems facilities in Saudi Arabia ($35MM) and Singapore ($80MM).

Built market share through aggressive sales strategies and exchange programs to improve relations with Seadrill. Grew presence in Seadrill fleet to >85%.

Managed client contracts and relationships with land and offshore needs. Managed $80-100M in offshore contracts.

Team member involved with DNV, ABS & Lloyds Registry for newbuild rig equipment commissioning audits. These commissioning audits applied to equipment under API 6A, 16A & 16C. Audits were completed for multiple jack-up rigs at Keppel FELS, Jurong & SembCorp Shipyards in Singapore between 2006 to 2014.

District Operations Manager (7/1998-1/2003) Prudhoe bay, AK/Saudi Arabia

Left field after this position because company requested service in sales.

Revised operations procedures to best suit specific long term assignments in different international regions. Restructured field service teams to streamline work.

Utilized 25 years of experience to provide hands-on training to service members as needed.

Communicated with clients to understand needs and inquire about satisfaction with equipment. Fostered relationships to keep clients content and learn areas of improvement for service teams.

Assisted in establishment & management of Aramco BOP shop and Training Course. Trained all Aramco employees on BOP & drilling products maintenance. Assisted in drafting initial quality and operational plans for Aramco BOP shop.

Field Service Supervisor/HSE Coordinator (7/1995-7/1998) Kenai/Prudhoe bay, AK

Supervised 12 field service employees covering both onshore and offshore locations in Alaska.

Worked with senior management and received approval for a revised rotation schedule for service personnel in Alaska to improve well-being of employees and productivity. Implemented rotation plan for field service personnel which is still in use today.

Managed inventory, well planning, and installation of all surface wellhead equipment for BP’s Prudhoe Bay & Endicott fields.

Field Service Technician (4/1979-7/1995) Houston, TX/Prudhoe bay, AK

Installed and maintained Cameron products including BOPs, surface & subsea wellheads, ball valves, and drilling control systems for projects with Shell, BP, Conoco, Chevron, Unocal, Marathon, Texaco, Arco, and several other operators.

Developed hands-on installation and maintenance experience, throughout career, with

oSurface & Subsea wellhead.

oSurface & Subsea Blow Out Preventers.

oLand Rig Equipment.

oPipeline Valves and Production operations.

EDUCATION

2007

Williamstown University

Bachelor of Arts Degree in Business

TRAINING

Miller Heiman - Strategic Selling, 2012.

Miller Heiman - Conceptual Selling, 2012.

Enterprise Excellence Workshop, 2011.

Finance for Non-Financial Managers, 2010.

International Letter of Credit Training, 2010.

Effective Negotiating, 2008.

Coaching Others, 2006.

Manager as Coach, 2006.

Professional Selling Skills, 2006.

Exceptional Presentations, 2005.

Top Down Selling, 2005.

Sales Force Transformation, 2005.

Presentation Skills, 2004.

Green Belt Training, 2003.

Management Development Training Program 1999.

Overhead Crane & Heavy Forklift Operations (Level Ill), 1995.

Fire Suppression & Prevention / Confined Space Entry,1995.

US DOT Drug & Alcohol Training Course, 1994.

H2S Instructor Development Course, 1992.

Hazard Communication & Hazardous Waste Management, 1988.

Advanced Subsea Systems Program, 1987.

Subsea WH & Completions Training, 1986.

Advanced Control Systems Training, 1985.

Cameron Quality Assurance Program, 1984.

Land & Subsea BOP Maintenance, 1983.

Land & Subsea Control Systems Maintenance, 1982.

Gate & Ball Valve Maintenance, 1981.

Cameron Land & Platform WH Systems, 1980.

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