IMANI BURNS
NATIONAL CERTIFIED MEDICAL OFFICE ASSISTANT
CONTACT
adiotu@r.postjobfree.com
PROFILE
Experienced professional with 5+ years of experience in customer service, administration, and health care. Implemented processes to help a fast-growing healthcare business to work more efficiently. Created a welcoming and user-friendly experience for 1000+ customers.
SKILLS
COMPUTER APPLICATIONS
MEDICAL TERMINOLOGY
MEDICAL OFFICE PROCEDURES
INSURANCE
SCHEDULING
ANCILLARY CODING PROCEDURES
CUSTOMER SERVICE
MICROSOFT OFFICE SUITE
MEDICAL BILLING
ADMINISTRATIVE SUPPORT
EXPERIENCE
Saint Francis Hospital
Jan 2020-current
• Records, transmits and/or files written and verbal communications to, from, and within the nursing unit to staff, patients, and physicians.
• Transcribes physicians’ orders.
• Schedules and signs patients in and out for surgery, treatments, or tests as indicated.
• Orders and stores unit supplies.
• Makes necessary phone calls for special orders for doctors, patients or nurses.
• Maintains current and orderly chart files
• Assembles patients charts for transfers or discharges.
• Answers telephone or intercom.
• Records and relays messages.
• Greets, directs, and instructs visitors as necessary.
• Assist physicians in locating patients charts and appropriate primary nurse.
• Prepare routine, confidential and/or special reports, documents and records.
• Assists with patient care/quality assurance audits. Delta Medical Center
Nov 2018-Dec 2019
• Establishes patient records by preparing folders; assigning patient numbers; completing patient identification information
• Documents patient care services by copying nursing and physician notes to patient and department records
• Arranges discharges by notifying business office and patient transporter service
• Maintains unit operations by following policies and procedures; reporting needed changes
• Maintains patient confidentiality and protects hospital operations by keeping information confidential
• Maintains unit supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
EDUCATION
Walden University
Sep 2020-current
Master of Business Administration in Health
Care Management
Mississippi State University
Aug 2013-May 2018
Bachelor of Science in Interdisciplinary
Studies minors in Social Work and Business
Concorde Career College
Jan 2019-Nov 2019
Medical Office Assistant