MICHAEL DYLAN ALBANESE
**** ******* **, *** *****, CA 92116 • 914-***-**** • adiotd@r.postjobfree.com Skilled customer service professional with experience across hospitality, design, and business industries. Dynamic and adaptable with strong problem-solving and communication skills. Successful fostering relationships with clients, guests, management, and functional teams.
Customer-service oriented
Professional and personable
Organized and detail-focused
Excellent ability to prioritize and multitask
Able to work independently and on team
Quick learner; adept in fast-paced settings
WORK EXPERIENCE
Design Associate, Ethan Allen Hartsdale NY •April 2019 - August 2019
• Provide consultation to clients; answer any questions; talk about merchandise and custom features
• Assist designers in projects; manage scheduling, emails, phone calls, and project details
• Create 3D renderings with Ethan Allen product to present to client
• Preform receptionist duties; pulling reports for sales orders and keeping track of customer traffic Leasing Consultant, Essex Property Trust San Diego CA • Oct 2017 - Jan 2019
• Greet prospective clients; answer questions; highlight selling features and property amenities
• Help prospects select floor plans; coordinate and lead apartment tours
• Assist prospective residents with leasing documents and arrange move in items
• Organize monthly resident events; sees process through from inception to execution Department Specialist, Crate & Barrel Nashville, TN • February 2020– Dec 2020
• Utilize sales reports to hit/increase sales goals by 300%
• Set floor visuals for duel departments; come up with backup plans for replenishment
• Promotion management; Lead all store promotions for both departments
• Motivate/engage associates about new collections, promotions, and sale goals DESIGN EXPERIENCE
Intern, Rachel Moskowitz Designs Rocky Point Long Island, NY • August 2016 – Oct 2017
• Provided consultation to clients and discussed furniture options and floor layouts
• Coordinated styles and colors according to client's taste and requests
• Selected accents and decorations to complete client's home
• Utilized Quick Books to generate client invoices Intern, MIRAME New York, NY •June 2013 –May 2015
• Coordinated social media (Instagram/Facebook)
• Assisted in styling photo shoots and provided research for upcoming collections
• Performed outreach phone calls and store visits to promote designer line EDUCATION
San Diego Mesa College, San Diego, CA • Currently Enrolled Business and Marketing
The Tech Center at Putnam/Northern Westchester BOCES, Yorktown Heights, NY • June 2014 Fashion Design and Merchandising
Ossining High School, Ossining, NY • June 2014