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Accounting Service Representative

Location:
Arlington, TX
Posted:
December 14, 2020

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Resume:

BELINDA LUMANZE

Reconciling Accounting Analyst, Phone: 817-***-**** Location: HDQ Email: adiot0@r.postjobfree.com OBJECTIVE

An organized, detail-oriented individual, highly motivated problem solver with excellent analytical and interpersonal abilities. Energetic and dependable group leader with strong leadership skills. Very responsible, and enjoys helping others.

EMPLOYMENT HISTORY

American Airlines 01/2000 – Present

Cash Accounting (Cash Accounting Analyst)

Reconciles all 392 AMR International and domestic bank accounts along with making sure all items have been posted properly for accounting purposes to AA general ledger. Responsible for reconciling American Airline’s largest Operating Account (9945). Co-ordinate payments and credits with American Airlines Disbursements, Accounting and Audits departments, and prepares month end aging report of all un-reconciled items. Monitor fraudulent and theft activities on different accounts, and prepares reports upon request by internal audit department. Educate field stations on how items should be reported according to accounting principles and policies for AA. Updates BW database for unclaimed property for employees and or AA customers who has been issued checks that has not been cashed due to expiration date with a host of other activities.

American Airlines Cargo Accounting 05/1995 - 01/2000 Cash Application, Lockbox

Interacting and contacting customers concerning detail on how they want to apply their cash received thru AA lockbox to be applied to their account. Applying cash to the appropriate air- waybill whether short paid or paid in full. Contacting Account Representatives on details needed to pay appropriate air-way-bills. Being very accurate when applying cash to the many different accounts. Keeping an excel spread sheet on cash that had been applied and cash that hasn't been applied due to lack of detail.

Interline Rating

Interline Rating-Responsible for rating of AWB's in Sabre, Keying mail batches into Cars, Reconciling customer accounts in Cars. Rating consist of using Tact books and rules, following Iata standards and regulations, Proration of OAL share or AA share using proration table. Following min. and max. rules for each airline. Keying Iata monthly report into the Access table for update, with the ability to meet establish deadlines and handle multiple projects simultaneously.

National RX Services, Irving Tx 01/1995 - 05/1995

Customer Service Representative

Activities at the mail-in prescription and refill pharmacy include: Taking prescription orders over the phone from customers, Online customer eligibility verification, Claims tracking, Customer account balance information, prescription card request through on-line computer system. Worked under minimum supervision, handled large volume of work and meet month end criteria.

AMR Teleservices Resources(TSR) Ft. Worth, Texas

Teleservice Representative (02/1994 - 12/1994)

Activities while on the Teleservices Resources US Postal campaign include: Tracking and Tracing express mails for customers. Analyzing and solving problems due to customer multiple complaints. Place a trace on packages to the Post Office when necessary. Lee Africana Boutique, Grand Prairie, 09/1993 - 02/1994 Manager

Activities as co-owner of Lee Africana Boutique include: Designing Ladies and men outfits, including artifacts, Accounts Receivable, Accounts Payable, General accounting, Inventory, Bookkeeping, Import and Export.

ACCREDITATION

Completed Agile Fundamental training, parts I & II PC SKILLS

GroupWise, IMS/TSO, MS Access, MS Excel, MSWord, PowerPoint, SABRE, SAP – Financials, SAP – SHARP ADDITIONAL SKILLS

Word Perfect, Paradox Windows, Excel, Group wise, Sabre, Access, BW I had the opportunity to assist on the CAARTS project. The project was a success. Had the opportunity to work in Front End Rating as a Front End Rating Administrator for 5 months. EDUCATION

Associate degree, Business Administration, Durham Technical Community College, NC. 1987



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