Property Manager Assistant
Resume:
Sheylbe Smith, CAM, CPM Candidate
Salt Lake City, Utah
*Relocating to the Atlanta area*
adioqt@r.postjobfree.com
QUALIFICATIONS:
I am an award winning Property Management professional that excels in Property Management and all aspects of Residential Real Estate, I bring 10 years of property management experience along with my Real Estate License and CAM designation. I’m able to adapt to change and diversification in my environment. Quick to learn new products and programs. I am highly skilled in property finan- cials, customer service and completion of major CapEx work. Proficient in AIM, CoreLogic, Onesite, Resman, Yardi, and Entrata. Highly knowledgeable in mortgage guidelines, loan programs and housing market. I excel in high pressure situations and in leadership roles. EXPERIENCE:
Asset Manager ● July 2020 – Current
Redstone Residential/ Provo, UT
• Monitor asset financial performance of student housing & multifamily properties and portfolio from the South-East to the West Coast. Monitor and review market trends, submarket data, and maximization strategies. Review monthly revenue and compliance reporting with high focus on producing investor and lender reporting while providing feedback and guidance to regional and property management teams, experience in analyzing and overseeing revenue management, multifamily annual operating and capital budgeting, variance reporting on financial reports and balance sheets, assist and potentially directly manage the acquisition due diligence, dispositions, and refinance of multifamily properties process as well as property takeover. Regional Property Manager ● June 2019 – July 2020
ICO Multifamily Property Management/ Lehi, UT (1800+ units)
• Oversees the operations of seven properties (1800 units) including resident satisfaction and re- tention, full resident lifecycle activities, property P&L, and property marketing in accordance with company standards. Responsible for ensuring a high level of client customer satisfaction, full associate life cycle including recruiting, mentoring, and performance management. Creating strategic marketing plans to attract and retain residents. Responsible for the property’s annual budget, P&L statements, general ledger and creating necessary reports for the property owners and Management. Taking several properties through development, lease up and into stabiliza- tion. Regularly inspect the property to ensure the highest level of curb appeal, office and mainte- nance operations, and competitive market positioning, Responds to escalated resident complaints and issues and serve as liaison to residents and corporate office regarding the administration of common area maintenance and the enforcement of landlord rules and regulations. District Property Manager ● June 2018 – June 2019
Avenue5 Residential/ Salt Lake City, UT (920 units)
**Awarded Property Manager of the Year 2018 by the UAA**
• Responsible for all aspects of overseeing 3 property’s performance as well as onsite manage- ment of my own. Full property renovations, large capital projects, minimizing expenses while maximizing revenue, collecting rents and maintaining delinquency under 1%, responsible for all accounts receivable/payable of the property, review, audit and approve all new move-ins and lease renewals, handling all legal action with evictions and collections. Hiring, coaching and terminating team members, handling all resident retention and resident activities, pay- roll, and completing Weekly/Monthly Reports including: Variance reports, Executive Sum- mary, and assisting with any additional tasks requested. I handle a very hands on and ana- lytical ownership group and excel at this.
Multi-site Property Manager ● March 2016 – July 2018 Cornerstone Residential/ Salt Lake City, UT (640 units) Managed 3 properties
-Same tasks as above.
Assistant Property Manager ● Jan. 2014 – March 2016 AMC, LLC/ Salt Lake City, UT (448 units)
• Collecting rents and maintaining delinquency at under 1%, responsible for all accounts re- ceivable of the property, review, audit and approve all new move-ins and lease renewals, multi-task and prioritize work, so time sensitive work is finished within guidelines, working in a team environment. Assist team members in completing their work when needed, han- dling all legal action with evictions and collections, working with property manager on all reports, budgets and paperwork, responsible to assist manager in hiring/terminating team members, handles all resident retention and resident activities, and working with section 8 housing.
Leasing Consultant/Marketing Assistant ● Nov. 2011 –Jan. 2014 AMC, LLC/ Salt Lake City, UT (328 units)
**Nominated for Leasing Agent of the Year by the UAA**
• Touring the property to prospective residents, following up with all leads, organizing office/ filing all paperwork, ordering all office supplies, answering phones, and other general office duties, getting all paperwork ready for lease signing, and outreach, online, B2B and B2C marketing for the property.
EDUCATION
• High School Diploma
• State of Utah Real Estate License
• Bachelors of Business
• CAM
• CPM Candidate
Contact this candidate