Supervisor

Ezzdeen Nimer

850-***-**** adioqp@r.postjobfree.com

EDUCATION

Florida State University: Bachelors in Psychology (December 2020)

GPA: 3.3

WORK EXPERIENCE

Supervisor 09/2015-03/2020

Donut Kingdom – 685 W Tennessee St, Tallahassee, FL 32304

Trained new cashiers on procedures, customer service and sales techniques to keep the standards set by the owners.

Greeted and answered any customer questions in a polite manner to ensure their satisfaction.

Received customer payments, handled cash and balancing registers throughout shifts.

Cleaned and kept store organized and up to health department standards.

Receive and stock supply orders in their proper designated area.

Take multiple orders and ensure they are ready for pickup and are completed on time while dealing with store front.

Sales Associate, 07/16-08/18

Kohls- Sales Associate/Customer service representative

Surveyed the department store to ensure that cleanliness is up to standards for myself and customers.

Developed positive customer relationships through friendly greetings and excellent service.

Trained/served as a peer coach for new sales associates by setting the expectations for new workers

Answered questions regarding the store and its merchandise.

Worked various roles ranging from cashier, sales associate, and handling fine jewelry.

Responsible Keyholder for Jewelry and Electronic department keys.

Handled large sums of cash up to $2000 throughout the work day.

Worked with group of people ranging from 3-15 people to ensure quality service to customers.

Met or exceeded daily or weekly sales or credit goals.

Assistant Manager: 01/2018- 03/2019

Food and Fill #2

Trained new cashiers on procedures, customer service and sales techniques to keep the standards set by the owners

Place large orders of over $2000, pick up and bring it back to store on time.

Greeted and answered any customer questions in a polite manner to ensure their satisfaction.

Received customer payments, handled cash and balancing registers throughout shifts.

Cleaned and kept store organized and up to health department standards.

Receive and stock supply orders in their proper designated area.

Provided conflict resolution for inebriated guests.

Responsible for store and other room keys in the business.

Skills

Consulting

Problem Resolution

Leadership

Interpersonal Skills

Management

Time Management

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