Sales Front Desk

Career Objective:

Skills and Qualifications

●Positive and friendly attitude

●Customer Service Oriented

●Strong interpersonal and Communication Skills

●Team Oriented

●Ability to handle stressful situations and work under pressure

●Ability to multitask

●Computer proficient including Microsoft suites

Education

University of Phoenix/Axia College: Phoenix, Arizona

●Associates of Arts degree in Business Management obtained September 2013

University of Phoenix/ Axia College: Phoenix, Arizona December 2010- September 2013

University of Phoenix/Axia College: Phoenix, Arizona

●Bachelors of Science degree in Business Management obtained November 2015

University of Phoenix/ Axia College: Phoenix, Arizona October 2013- November 2015

University of Phoenix/Axia College: Phoenix, Arizona

●MBA to be obtained in March 2020

Employment History

Food Lion - Crisfield, Md

Customer Service Leader 7/2018- Currently Employed

Job duties for closing shift include, being responsible for the Cashiers ( it’s about 4-5). I have to make sure they are doing their job correctly. Make sure that the Cashiers are ring up each Customer and that they are scanning each item. I am responsible for the breaks and lunches. Fill in for the cashier for break and lunch, as well as cart runs. Do the auditing of registers, fill registers with change or bills if low. Make loans and pick up on registers. Fill out night shift paper work. Check the front end, to make sure it is clean. Check behind the cashiers when cleaning registers and doing cart runs. Stock baby formula, cigarettes, and candy. After the store is closed, I have to count the safe, safe till, and each register.

Toys-R-Us- Salisbury, MD

● Cashier and Sales Associate 11/2011-12/2011

Job duties included ringing up customers items, taking customers payments and giving change back. On the sales floor I assisted customers with a variety of needs such as aiding in finding a particular product and assisting with price checks.

Allen Foods- Hurlock, MD

Debone Tray pack 09/2009-01/2010

Job duties included putting chicken tenders and chicken breast on a tray while the tray is being moved down the conveyor belt.

HANDY’S International- Crisfield, MD

Cut/Wrap Line- 06/2001-06/2009

Job duties included repacking which is taking small boxes out of a big box and opening the boxes and repacking various entrees such as crab cakes, salmon cakes, or shrimp stuffers. We also made crab cakes, salmon cakes, and lobster cakes. During the summer months we worked in soft crabs, in which we cut the eyes, dead man fingers, and tail off of the soft crab then wrap them in plastic wrap and box them to be shipped to various restaurants and companies.

Harvard Custom Manufacturing- Salisbury, MD

Manufacturer/ Harness Mechanic- 02/2005-01/2006

Job duties included putting together helicopter wires and parts on a harness board. We have packages of parts which include wires, connectors, contacts, and a book of paperwork that is required for the job to make sure that the harness is done properly. I had to crimp contacts and plug connectors then get them inspected then I would cover the wires with the proper shield braid and sleeving.

Manokin Manor- Princess Anne, Maryland

Dietary Aide- 05/2001-01/2002

Job duties included preparing meal plans for patients in the nursing home according to their meal card. I also prepared snacks and desserts and set up the patients dining area.

Dove Pointe- Salisbury, Maryland

Job Coach- 09/1999-01/2000

Job duties included assisting persons with disabilities on their job in the Salisbury University dish room. I coached these individuals on how to put dishes through the dishwasher, some of my clients would take the dishes out from the other side of the dishwasher after they have been washed and put the dishes and silverware in a carrier to be dried. At the end of the shift I would help my clients take out trash as well as take the dishwasher apart.

Eastern Correctional Institution- Westover, Maryland

Mailroom Clerk- 06/1998-08/1998

This job was a high school internship in which I mailed inmates mail off and checked their account to ensure they had adequate funds to send the mail and also make sure that they had not reached their limit of amount of mail that could be sent. In this department we also kept account of the inmate’s legal mail from judges, lawyers and the commissioner. I also assisted at the front desk taking money orders and checks and deposited them in the inmate’s accounts; answered telephones and assisted visitors with needed information.

References available upon request

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