Material Planning Associate- TWO Coordinator

Katie Raymond

989-***-**** adioeh@r.postjobfree.com www.linkedin.com/in/katie-raymond122

Education

Michigan State University, East Lansing, MI December 2019 Eli Broad College of Business

Bachelor of Arts, Management

Cumulative GPA: 3.36/4.00

Experience

Ryder Systems/ General Motors, Lansing, MI March 2020 – Present Material Planning Associate III- TWO Coordinator

• Work directly with General Motors to analyze Temporary Work Orders (TWO) to ensure changes are implemented in real-time for manufacturing improvements at the GM Lansing Grand River Assembly Plant

• Interface cross-functionally with Design Release Engineers, Program Engineer Managers, Supplier Quality, and suppliers to ensure engineering changes are implemented properly and expediently

• Track and maintain TWO plant traceability reports, managing any pending work orders not in approval status, driving decisions and addressing ongoing concerns

• Manage and host frequent meetings with Design Release Engineers and Program Engineer Managers to verify and ensure parts were produced correctly and on schedule

• Develop reports, initiate correspondence, work on special projects, or perform other duties as directed by the supervisor

• Cross-trained on Material Follow-up Coordinator role and obligations, supporting this team when needed; helping manage inventory and developing strategies to ensure overall customer satisfaction is met MoLo Solutions, Chicago, IL May 2019 – August 2019 Customer Operations Intern

• Co-managed Mondelez, one of MoLo’s highest gross margin customer accounts, by ensuring that shipments were serviced properly

• Served as primary liaison between the customer and contracted transportation carriers to anticipate shipping needs

• Managed and prioritized customer shipping requests in a timely manner and utilized communication and problem-solving skills to remedy operational inefficiencies

• Accepted, built, and scheduled customer shipments with all pertinent information and documentation to achieve accuracy

• Conducted a summer-long project to improve the efficiency and profitability of the customer operations team and presented findings to senior leadership for implementation Old Chicago, Okemos, MI October 2016 – March 2020

Server

• Consistently achieved the highest guest check averages among all full-time servers through suggestive selling and dessert-to-go orders

• Trained new servers on proper food handling, guest service expectations, restaurant protocol, and safety procedures

• Resolved customer concerns efficiently to provide fast and friendly service and to maintain positive relationships and brand loyalty

Activities & Skills

MSU Supply Chain Management Association, Member September 2018 – December 2019

• Networked with Fortune 500 companies to build professional business skills

• Gained deeper insight into supply chain concepts Technical Skills

• Tableau, Proficient in Microsoft Office 365

• GM systems- MGO and ECM

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