SUHIEL M. ROJAS

adiobv@r.postjobfree.com Orlando, FL 407-***-****

linkedin.com/in/suhiel-rojas-4bab5a120

learning management professional coach corporate trainer lms administrator

EXECUTIVE PROFILE

A motivated corporate trainer and Learning Management System professional recognized for

stellar pedagogical excellence; meeting and surpassing organizational learning objectives. Heightened coaching and mentoring skills deployed to enhance and optimize the learning process. Passionate about designing content supporting participant success in a learning and development focused environment characterized by respect, accountability and accomplishment. Possessing a heighted ability to motivate and guide with an ongoing focus on LMS improvement and deployment; and skills development.

VALUE ADDED SKILL SETS

Curriculum Design Classroom Management Content Improvement Heightened Communications

Lesson Plan Development Curriculum Mapping Classroom Technology Performance Evaluations eLearning LMS Student Liaison Articulate Adult Education Lesson Plan Design Student Support Stakeholder Management Technical Training Assessment Development Mobile LMS

RECENT EXPERIENCE

GILBANE BUILDING COMPANY

Orlando, FL Learning Coordinator July 2019 – Present

A leading global provider of integrated construction and facility management services and three-time member of the Fortune 100 ‘Best Companies to Work For” list. Helping spearhead performance enhancing learning initiatives and programs across the organization; primary accountabilities include:

• Manage registrations of courses and coordinate training events.

• Serving as resource across the region; collaborating with wider Learning Coordinator team to ensure consistency in learning delivery.

• Collaborating with Business Unit Leaders, Operations and Department Managers to ensure compliance with organization-wide training initiatives.

• Promote Ethics and Digital asset training.

• Preparing training performance reports for senior management.

• Onboarding interns; ensuring completion of required corporate training requirements.

• Updating employees on training opportunities and changes to LMS.

• Reviewing new employee training curriculum for successful Onboarding.

SERENITY ACADEMY

Celebration, FL Instructional Design Assistant February 2017 – August 2019

A resource for people suffering with or caring for loved ones coping with terminal illnesses and life

threatening conditions where I was responsible for:

• Lead trainer with presentations and course material for patients and caregivers.

• Promoted classes to palliative care centers and other community centers through marketing campaigns.

• Measured outcomes from training through formative and summative assessment results.

• Follow up with post-training, coaching opportunities.

• Facilitate classroom training for enrolled members.

GLOBAL VOICES OF COURAGE

Celebration, FL Training Coordinator February 2016 – August 2019

Overseeing the development and delivery of company-wide learning initiatives and programs and weekly training sessions for more than 25 employees, I successfully:

Identify training requirements and needs to close professional development gaps.

Deliver virtual and live classroom product and sales training

Integrated advanced technology into training session; educating employees on mobile applications.

Create content on course design processes, procedures, case studies, and instructional practices.

Engage the Global Voices community via blogs, web pages, and social media.

Assist in researching and vetting new digital tools, software to support sales and administrative teams.

ADVANTA REALTY LLC

Orlando, FL Trainer and Executive Support January 2016 – May 2019

With offices across Florida; focusing on residential and commercial property sales where driving performance standards and new hire training and onboarding, I:

Led realtor onboarding sessions and created training materials and programs supporting sales skills and customer service development.

Trained the Client Acquisition Team on outbound call processes, program knowledge and technologies including Backagent.com and Dotloop.com.

Conducted week-long career and professional development training sessions.

Served as lead trainer for a team of 12 employees delivering content via online and in-person

contributing to a 90% employee retention rate.

Presented monthly performance and training metrics on PowerPoint and Prezi to leadership team.

Assisted in talent acquisition process while providing realtors and outbound sales team with backend

administrative support.

PRIOR AND COMPLEMENTARY PROFESSIONAL EXPERIENCE

Wealth 101/Stockhausen Services Kissimmee, FL Owner / Trainer 2017 - 2018

Wells Fargo Bank Kissimmee, FL Teller 2015 - 2016

Poinciana Medical Center Kissimmee, FL Registrar 2013 – 2014

Church Pension Group New York, NY Customer Service Representative 2005 - 2011

EDUCATION AND CERTIFICATIONS

Master of Arts in Instructional Design (in progress)

University of Central Florida Orlando, FL

Bachelor of Arts in Humanities and Communication (2019)

University of Central Florida Orlando, FL

Associate of Arts and Sciences in Communication and Media Studies (2015)

Valencia College Orlando, FL

TECHNICAL SKILLSETS

Captivate Canvas Cornerstone Blackboard Articulate Canva Photoshop Dreamweaver WordPress Audacity Adobe CC Suite MS Office Suite

LANGUAGES

Fully bilingual in English and Spanish (oral and written).

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