Social Media Desktop Support

Demi A. Schmitt

************@***.*** • 240-***-**** • Dameron, MD 20628

Computer Specialist with strengths in team building and driving positive results. Motivating leader with dedication to building high-performance organizations with interest in system analytics, management and security. Enthusiastic & eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in Information Systems. EDUCATION

Salisbury University, Perdue School of Business Salisbury, MD Graduated Spring 2018 Bachelor of Science in Information Systems

SKILLS

WORK EXPERIENCE

SERVPRO of St. Mary’s and Calvert Counties St. Mary’s, MD 04/2019-Current Marketing Support Coordinator

• Compiled product, market and customer data to forecast accurate sales and profit projections.

• Boosted brand awareness with target customer demographics with social, print and email campaigns.

• Supervised marketing for product launches, including public relations tasks, direct mail pieces, community outreach activities & events, sales training and e-mail blasts.

• Leveraged different market research strategies to investigate new products and enhance campaign planning.

• Increased credibility and client awareness by developing technical/non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters.

• Planned marketing initiatives and leveraged referral network to promote business development.

• Revitalized web content and social media profiles with new and interesting content.

• Partnered cross-functionally to identify marketing opportunities to support brand objectives.

• Capitalized on industry and marketplace trends to strategize solutions and enhance business operations. Ocean City Beach Patrol Ocean City, MD 04/2017-09/2020 Crew Chief

• Crew Chief of Crew 10 (Nine Guards)

• Learned and maintained proficiency in first responder skills such as First Aid and CPR

• Assist with training PSRTs in optimal behaviors and protective techniques

• Supervise & assist with Emergency Medical Situations

• Maintain communication for Crew with chain of command and Town of Ocean City

• Garnered valuable swim instruction for patrons of various ages to build confidence, strength, and skills

• Consulted with emergency personnel while securing scene

• Extensive independent responsibility

Warwick Fulfillment Solutions Hurlock, MD

Information Technology Intern 02/2018-05/2018

• Assist with major project planning, gather requirements and participate in their system design. Assisted with Help Desk solutions, configurations, testing and wiring

• Gain hands-on education and experience

Brewer’s on the Green Frederick, MD 06/2015-08/2016 Server

• Managing 50-100 guest inside the club house and those on the golf course

• Stayed in open communication with kitchen staff to avoid overload and minimize customer dissatisfaction

• Cultivated positive guest relations by managing information and orchestrating speedy seating

• Adapt to multiple job placements as requested by Manager and extended shifts EXTRA CURRICULAR ACTIVITIES & INTEREST

• Zeta Tau Alpha Sorority: Elected to Treasurer in Junior Year – maintain financial budget – work along-side an executive counsel of 10 and with external advisors

• Volunteer for Special Olympics Events

• Participant in “The Big Event”, Relay for Life and Making Strides

• Active competitor in swimming & lacrosse

• Project coordination & planning

• System design & administration

• Website development

• Software experience

• Application development

• Strong technical/communication skills

• Attention to detail

• Desktop Support

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