TAHSIN MOOSA

Mombasa, Kenya- Mobile: +254*********

adio4g@r.postjobfree.com

https://www.linkedin.com/in/tahsin-umar/ Instagram: Colour&Create @tahsin.two Adaptable and hard-working International Relations, Business and Human Resource Management graduate with proven potential. I am personable and approachable; skilled in building good rapport with colleagues across all organizational levels, as well as clients of all ages while maintaining a positive attitude in the workplace.

EDUCATION

01/2019-07/2020

MERIT (2:1) MSC INTERNATIONAL BUSINESS AND HUMAN RESOURCE MANAGEMENT, DE MONTFORT UNIVERSITY, LEICESTER, UK

09/2014-07/2017

2:1 BA INTERNATIONAL RELATIONS, UNIVERSITY OF LEICESTER, LEICESTER, UK EXPERIENCE

03/2019- 31/7/2020

FRONT OF HOUSE/HR INTERN, CHAIIWALA LEICESTER

Provided excellent customer service and experience to a diverse demographic; Followed cash and stock handling procedures; Able to work in all areas of the shop and train new employees or trainees; Committed to hygiene and safety practices; Reviewed resumes with management for recruitment.

01/2018- 12/2018

ART & CRAFTS WORKSHOP FOUNDER AND COORDINATOR, CRAFTERNOON CLUB KENYA

Founded a children's activity club for children aged 2years+; hosted events for up to 30 children and coordinated private lessons; facilitated materials and lesson plans for children’s book club.

09/2017- 12/2018

ASSISTANT QUALITY MANAGER, KEEN KLEENERS LTD

Devised a duty allocation card to ensure efficient coordination between staff and supervisors; Accompanied senior management on routine visits to project sites and client meetings; Initiated regular client follow-ups.

07/2017-08/2017

RESEARCH INTERN, QUILLIAM INTERNATIONAL

Conducted research focusing on pluralistic approaches to inter faith relations; Prepared a research article on the social paradigms of faith vs. extremism. 2

CERTIFICATIONS

Carbon Literacy Project- Carbon Literate Accreditation 2020 Carbon Literacy Trust, Leicester City Council

Certificate no. 0014194/v2.5 (available upon request). Formula Student Certificate of Participation 2017

Formula SAE, Institution of Mechanical Engineers (available upon request). PUBLICATIONS

‘Colouring for Mummy and Me’ Interactive Colouring Book Illustrated and self-published for charity fundraising. SKILLS

Writing and Creativity

Interpersonal Skills/ Communication

Amateur graphic designer

Fluent in Swahili

IT Skills

Microsoft Office applications including Word,

Excel, PowerPoint, Outlook.

06/2015- 08/2015 and 06/2016- 08/2016

CUSTOMER SERVICE REPRESENTATIVE/INTERN, KEEN KLEENERS LTD Attended to phone calls and customer queries; Provided information to new and existing clients; Helped customers understand the range of services offered.

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