Sales Customer Care
Resume:
Mutabazi Arnold
Tel: 078*******
Email: **************@*****.***
PERSONAL
INFORMATION:
EDUCATION:
Nationality: Ugandan.
Date of Birth: 31/01/1988.
Marital status: Single
Residence: Mutungo
A confident, BBA graduate, highly analytical with good interpersonal skills, hardworking, capable of working under minimum supervision, computer literate (Computer fundamentals, Microsoft office) and with 5 years sales and route to market experience in different territories across Ugandan seeking a challenging and rewarding position to utilize versatile skills.
Years Institutions Courses Awards
2017 –
2020
Uganda Technology
and Management
University. Bugolobi
Masters Of Business
Administration
On-going
2009-2012 Uganda Christian
University. Mukono
Bachelors of Business
Administration
Bachelor’s Degree
in Business
Administration
2007 –
2008
Lakeside college.
Luzira
History, Economics,
Divinity, Entrepreneurship
General Paper.
Uganda Advanced
Certificate of
Education (UACE)
2003 –
2006
Ntinda View
college. Luzira
Sciences and Arts. Uganda Certificate
Of Education (UCE)
1997- 2002 Hormisdallen
Primary School
.kireka
Primary Education Primary Leaving
Exam Certificate
(PLE)
WORK EXPERIENCE:
To date: GreenRoad Logistics Company Limited
Position: Sale and Marketing Executive
Duties:
Processed orders by due dates to ensure to enable on-time delivery to the customers.
Organize warehouse space and planned layouts to allow for a maximum storage capacity.
Identify opportunities for new revenue and develop responsive product solutions to tap into such opportunities
Create policies based on performance data in order to reduce cost and as well maintain efficiency and effective service delivery.
Maintaining relationships with clients by making regular visits, understanding their needs, and anticipating new marketing opportunities. .
Gathering, investigating and summarizing market data and trends to draft reports.
Promoting the company’s existing brands and introducing new products to the market
Vigilantly monitor the market and industry trends, and competitor behaviour to gather business intelligence to advise and shape management response Mar 2019 – Nov 2019: East African Packaging Solutions Position: Marketing Executive
Duties:
Sale products for the company by establishing contact and developed relationships with prospects while recommending solutions.
Spearhead the company’s participation in the annual trade fair projects.
Increasing sales for the company
Maintained relationships with clients by providing support, information, and guidance, researching and recommending new opportunities; recommending profit and service LANGUAGE
PROFICIENCY:
improvements.
Conducted market research to identify selling possibilities as well as organizing sales visits.
Feb2013 – Nov 2018: El’Cafino (U) limited
Position: Head of sales and marketing.
Duties:
To manager the assigned coffee farmers and ensure that they achieve their KPIs
(selling and buying of coffee beans).
Measured projected targets against the set objectives and targets to ensured efficiency and cost-saving programs that reworked and increased market for the coffee beans and profitability by 10% on average.
Followed up on activities in regard to the coffee beans and supervised workers.
Carried out market surveys on behalf of the coffee farmers in order to increase sales revenue and ensure quality produce.
Conducted planning and scheduled activities for different sales groups to optimize the effectiveness of management team and strategized new ways to lead company.
July 2011 – Jan 2013: Capital Shoppers Supermarket Position: Stock Attendant
Duties:
Monitored stock in the stores and shelf.
Acted as customer care assistance.
Offered sales assistance to distributors
Handled customer’s complaints.
Ensured all customers orders are handled as per the orders place
Resolved customers complaints
Handled customer’s queries.
.
LANGUAGES SPEAKING WRITING READING
INTERESTS:
REFEREES:
Meeting new people; Watching Movies; Listening to Music; Social Activities like Dancing; Chatting with Friends.
Eng. Alex Gisagara
Director- Engineering National Water and Sewage Corporation. Jinja Road, Kampala Uganda.
Tel +256*********
Mr. Abainenamar Ivan Akesiga
Managing Director El’ cafino (U) Ltd
Tel +256*********
***********@*****.***
Mr. Nizam Mohammed
Marketing Manager East African Packaging Solutions. Tel: +256*********
English
Good Good Good
Runyankore
Good Good Good
Luganda
Good Good Good
:
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