Bonnie Grant

Tamarac, FL *****

SALES ASSISTANT

Excellent Customer Service Detail-Oriented Self-Motivated

A proactive, customer-focused Sales Assistant with a demonstrated history of working in the Hospitality/Restaurant industry for over 25 years. Well-developed skills in forming trusting relationships with customers and presenting the most suitable product options. Able to work well with both teams and as an individual, with a proven track record of going above and beyond. Now looking for next stage in career with a stable business, that offers a genuine opportunity for progression and rewards on merit and hard work.

PROFESSIONAL EXPERIENCE

Edward Don & Company, Miramar, FL 1993-2020

Sales Assistant

Manages, researches, and processes correspondence from customers and account managers to determine customer needs

Customer service-oriented and able to interact professionally and articulately with clients over the phone, in writing and in person.

Works with manufactures and vendor representatives to assure product availability.

Obtains pricing, lead times, and shipping information for customer orders.

Prepares formal quotations for customers, including specification sheets and freight charges.

Processes orders, works with purchasing to ensure correct delivery times and follow-up with factory on progress of order, and obtains shipping information.

Facilitates contract changes, price changes, customer setup, and credit request.

Communicates with Sales and customers to obtain and process orders.

Provides sales support, writing up new orders; communicates with home office.

Beverly Hills Cafe, Cooper City, FL

Dining Room Host 2011-2020

Follows established infection control procedures when performing daily tasks.

Warmly and promptly greeting guests as they arrive at the restaurant.

Opening the front door for guests when possible.

Inquiring about the size of the guests’ party and seeing if they have any seating preferences.

Evaluating which servers are busy and who should receive the next table.

Provide menu’s and announce Waiter/Waitress name.

Support other areas of the restaurant as necessary, such as assisting wait staff, prepping to go orders, setup and clean-up.

Process payments for take-out orders

SKILLS

Proficient in Microsoft Outlook

Point of Sale Systems

Inventory Management

Pharmacy Technician (not certified)

Cash Handling

Experienced in Bartending / Serving

Experienced in Restaurant Management

Office Administration / Hospitality Management

EDUCATION

John Adams High School

Queens, NY

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