Assistant Manager
Resume:
PROFISSIONAL SUMMERY
Experienced head of administration
with more than 12 years of
experience in administration,
facilities management and projects,
working for several Egyptian
industrial private sector companies,
skilled in soft skills, negotiations,
business planning, customer service
and customer relationship
management (CRM). Has most
recently been leading vocational
education projects across urban and
rural areas in the Country.
CONTACT
adinbv@r.postjobfree.com
EDUCATION
-Gies College of Business, university of
Illinois at Urbana – Champaign, Strategic
Leadership and Management specialization
-Faculty of Arts,
Helwan University, Archeology
specialization, 2008
- EL Manara Modern Language
School, 2004, Grade: 89.9 %
(General Secondary Certificate)
ADDRESS
Maadi, Cairo, Egypt
RANA DORGHAM
Assistant Facilities Manager
CORE QUALIFICATION
* Versatile professional with excellent organizational skills.
* Capable of managing multiple task simultaneously and meeting tight timelines.
* Hired, trained and supervised small teams of administrative staff members.
* Handled office cash receipts and petty cash drawer.
* Served as liaison between senior management, customers, colleagues and vendors to streamline flow of information.
* Capable of managing multiple tasks with an emphasis on retaining quality standards.
* Ability to quickly assess and prioritize projects and office tasks.
* Highly efficient at all MS Office Suite applications.
* Proficient at evaluating problems and quickly devising practical solutions.
* Ability to meet tight deadlines.
EMPLOYMENT HISTORY
JLL, P&G Account [Assistant Facilities Manager]
[April 2020 – present ]
• Deliver services as defined in the relevant schedules of the Master Plan; ensuring the implementation and compliance with Best Practice procedures.
• Perform periodic property inspections and review vendor services.
• Prepare and maintain all property administrative procedures, records, etc, in accordance with company and industry standard policy, in particular, property emergency procedures, vendor assignment instructions, service records, logbooks.
• Ensure adherence and 100% compliance to Procter&Gamble Engineering KPI’s and SLA’s, as well as assisting all technical staff on site and authorized persons on technical matters.
• Assist SFM in all due duties for the effective facilities management of the sites.
{Ghabbour Foundation] [Administration and Facility Maintenance Section Head]
[July 2017 –March 2020]
• Location : Cairo ( Imbaba ), Alexandria ( Moharam Bek ) and Al Gharbia ( Kafr El Zayat )
• Project : ( vocational education Training Centers developed by Ghabbour Foundations ) .
• Managing the Administration Departments inside the Foundation and The schools .
• Follow & Implement the company policies within my domain.
• Ensure that we are meeting the company standards & agreed service level by using scorecard methodology
• Create Smart Goals to each member in my team.
• Create a development plan for each one in my team.
• Create the administration & FM budget and Observe closely to ensure maximum efficiency.
DETAILS
Single
01/01/1988
COURSES
• Time Management
• Critical Thinking
• Strategic Management
• Emotional Intelligence
• The Art of Leadership
• Effective Team Building
@ GB Academy
• Communicate with the procurement department to cooperate with them in case of any tender requests to provide them with SLA, SOW & KPI’s of the requested service.
• Revising Supplier’s contracts with the Legal department to ensure the suitable penalties applied in the contracts according to the Service type.
• Following up the 3PL performance.
• Following up my team performance to achieve our goals.
• Collect our customers’ feedback regarding the services, which we are provided.
[GB auto] [Administration Section Head]
[February 2016 - July 2017]
• Receives invoices and KPI’S reports from external service providers to be revised.
• Ensures statutory and Company regulations and policies relating to hygiene, safety and fire are enforced and maintained to the sites.
• Liaise with Establishment Staff (both academic and non-academic) to ensure efficient and effective lines of communication maintained to the site.
• Ensuring all special functions is completed to the required standard of food and service and is undertaken within pre-budgeted costs.
[EGIC] [Admin Supervisor & Assistant Administration Manager ]
[June 2015 - Feb 2016]
• Organizing the office layout and maintaining supplies of stationery and equipment.
• Maintaining the condition of the office and arranging for necessary repairs.
• Managing office budgets.
• Coordinates calendar, travel, meeting, and schedule arrangements for the management, staff, business partners, and customers. Includes initiating contact and securing appointments, equipment, and facilities as appropriate.
• Attending meetings with senior management.
• Works closely with other team members to assure preparation for meetings, presentations or other engagements.
• Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
• Completes operational requirements by scheduling and assigning employees; following up on work results.
[Falcon Group International] [Senior Admin Specialist]
[Jan 2014 -May 2015]
[Gourmet Egypt] [Admin Specialist]
[Nov 2011-Dec 2013]
[OSN ‘Orbit ShowTime Network’] [Admin Coordinator]
[Dec 2008 - Oct 2011]
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