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Salesforce Software

Location:
Minneapolis, MN
Posted:
December 14, 2020

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RESUME: TANNISTHA MAJUMDAR

Tannistha Majumdar

Location: Plymouth, Minnesota; Email: adin7q@r.postjobfree.com; Mobile: 763-***-****; LinkedIn: https://www.linkedin.com/in/tannistha-majumdar SENIOR SOFTWARE QUALITY ASSURANCE ANALYST WITH 7+ YEARS OF EXPERIENCE

Experienced Senior QA Analyst with over 7 years of experience in software testing roles at Cognizant Technology Solutions.

American Software Testing Qualifications Board (ASTQB) certified software quality testing professional - Certified Foundation Level (CTFL), Foundation Level Agile Tester (CTFLAT) and Certified Mobile Tester (CMT).

Led offshore QA project delivery for US based clients like, Abbott, Novartis, Mylan, Merck, AXA, etc.

Responsible for daily status reporting and communication with onsite client team.

Worked on agile projects actively participating in sprint planning, sprint deliverables, daily stand-ups and demo for sprint reviews with stake holders.

Mentored junior QA analysts in the team, was responsible for their project on boarding, project specific tool training, and helping them to learn QA best practices. PROFESSIONAL SKILLS SUMMARY:

Over 7 years of extensive experience in different Software Development Life Cycle (SDLC) methodologies such as Waterfall, Agile and Scrum; and Software Testing Lifecycle (STLC).

Worked on different types of testing projects, involved in Functional, Integration, System, Database, Regression, User Acceptance, Smoke Testing, Black Box testing, Sanity Testing and End to End testing across multiple project teams.

Led offshore team of 4 analysts, providing direction and training on different applications.

Ensured onshore-offshore QA team collaboration for efficient project delivery.

Full system development lifecycle experience, including designing, developing, and implementing test plans, Test scenarios, test cases, Traceability Matrix and test processes fueling swift corrective actions.

Ability to troubleshoot and multi-task in a fast-paced and complex environment.

Worked on the different modules of HP Quality Center and JIRA for writing test cases, executing test cases, and reporting defects.

Extensive experience in API testing using SOAP UI and POSTMAN.

Experience in intensively checking the data flow and testing in Web Based & Client/Server environments.

Created, maintained, and executed various Regression Testing Suites on different software platforms including Salesforce CRM.

Proficient in multiplatform (Windows and Mac OS) and cross browser testing (IE, Firefox, Chrome, Safari, Opera) as well as Mobile testing on different devices (Android, iOS, Windows Phone).

Proficient in writing complex SQL queries for Database and Backend testing.

Experience working with various RDMS database systems: Oracle 11g, Mainframe DB2 and SQL server 2008.

Proficiency in PL/SQL programming, including Triggers, stored procedures, and SQL programming, including DML, DDL, Joins, and Views using SQL developer.

Proficient in data migration testing using SQL queries to fetch data from database for data mapping.

Involved in setting up automation testing using selenium using java script in TESTNG framework.

Team player who believes in building collaborative work environment.

Results-oriented, dedicated, and self-motivated professional with strong analytical, problem solving, interpersonal, communication, and time management skills. CERTIFICATIONS:

1. American Software Testing Qualifications Board (ASTQB) - ISTQB Certified Foundation Level (CTFL) Certificate No.: 20-CTFL-00927-USA

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RESUME: TANNISTHA MAJUMDAR

2. American Software Testing Qualifications Board (ASTQB) - ISTQB Foundation Level Agile Tester (CTFLAT). Certificate No.: 20-CTFL-AT-00215-USA

3. American Software Testing Qualifications Board (ASTQB) - ISTQB Certified Mobile Tester (CMT). Certificate No.: 20-CMT-00064-USA

4. Salesforce Certified Administrator. License No.: 3402668. TECHNICAL SKILLS:

Microsoft Office Suite: Word, Excel, PowerPoint

Testing Tools: HP Quality Center 10, Jira, SOAP UI, Quick Test Pro, Bugzilla, Selenium, POSTMAN

Databases: Mainframe Database (DB2), SQL Server, Oracle 11g and Salesforce Workbench.

Programming Languages: Java, JSON, XML, C, C++, SQL, PL/SQL, COBOL, and JCL.

Collaborative Software Development Project Tools: MS Team Foundation Server (TFS) and Mural.

Applications Testing: SFDC, PARDOT, SIEBEL, OBI (Oracle Business Intelligence), MSCRM, API, Mobile Android & iOS applications.

Business Analysis Tools: MS Visio and MS Project EXPERIENCE SUMMARY:

Organization: Cognizant Technology Solutions April 2011 to May 2018 Senior Quality Assurance Analyst April 2014 to May 2018

Rigorous testing of marketing automation implementation process on Pardot for a global client; creating test scenarios and performing end to end testing for different flows, including lead to contact creation, email template automation, score based lead creation, as well as integration of Pardot with LinkedIn.

Functional Testing of Supplier Management platform of Novartis by automating the supplier information management process to ensure data integrity and enable faster resolution of supplier issues. Supplier Management Software was implemented on Salesforce platform to communicate with different Salesforce instances to collect supplier complaint data and provide necessary resolutions.

Performed automation testing (using Selenium web driver) of Webshop and Ecommerce application to sell Abbott Diabetic Care products in 15 different countries. The Ecommerce application was primarily designed for the end customers to buy products online, and the Webshop has a backend application for customer service agents to place, track and monitor orders. The front end and backend data were integrated to SFDC. The applications were also integrated to health insurance system for reimbursement to the customers. Quality Assurance Analyst April 2011 to March 2014

SDFC data integration and migration testing for Mylan from Web Station, Siebel, CARS, IMS, SAP and MyPortfolio. The project involved rigorous testing of different Salesforce functionality, client specific enhancements, and customization; as well as SFDC integration of third party applications like CARS, SAP, SIEBEL etc.

Functional and migration testing of the various customizations and enhancements to the SFDC application AXA, post clients migration from Web Station. Project involved, testing integration of third party business applications like eRelationship and ClientLink with SFDC.

Functional testing of specific roles and personas on SFDC application to track the product life cycle of a new medicine development in North-West African region for Merck. Organization: Microland Limited January 2010 to February 2011 Windows System Administrator

EDUCATION:

SIKKIM MANIPAL INSTITUTE OF TECHNOLOGY (SMIT) – India Bachelor of Technology (B.Tech): Electronics and Communication



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