DAKOTA BEVILL ******.******@*******.***
Broken Arrow, OK 74012
PROFESSIONAL SUMMARY
Skilled Shift Supervisor, passionate for safe and clean work environments. Over 3 years of
experience in motivating and directing staff through demanding tasks. Maintains good
working relationships with union by following collective bargaining requirements. Contributes
to team efforts by driving optimal performance.
SKILLS
Help desk assistance Telephone and front desk reception
Medical front desk management Multitasking
Relationship Building Networking
EXPERIENCE
Shift Supervisor, Smashburger, Jul 2016 - Current, Tulsa, Ok
© Set objectives, oversaw progress, maintained schedules, and resolved issues
© Completed production plan by forecasting, scheduling, and assigning personnel.
© Ensured quality service by setting and implementing company protocols.
© Created culture of continuous improvement, inspiring employees to take action to solve
problems.
© Assigned tasks to team members based on individual strengths and promoted teamwork-
driven environment to meet goals
© Hired, appraised, trained, and disciplined members of the production team and provided
constructive feedback for improvement of performance
Phlebotomist/Front Desk . Saint Francis Health System, Jun 2020 - Oct 2020, Tulsa, OK
* Collaborated and communicated with patients, Doctors, and [Job tille]s to ensure
cohesive team environment.
© Filed and updated patients! records and lab test orders in department's database.
* Extracted blood specimens in accordance with lab guidelines and procedures with
minimal bruising to patients.
© Obtained units of blood from patients of all ages and needle tolerances using
venipuncture, finger stick, heel stick, and arterial blood gas puncture methods.
* Collected units of blood for medical examinations through venipuncture and capillary
puncture
* Explained collection procedures to patients, answered questions and helped each person
feel comfortable with the process
EDUCATION
Associate of Arts, Business
Tulsa Community College - Tulsa, OK
© GPA3.3.
© Dean's List Honoree, 3semesters.
© Volunteer, Tulsa Food Pantry.