Néstor L. Contreras T. C.I. V-*.***.***

Born: **/12/1967 Status: Married

Address: Final calle Las Mercedes, Conj. Res. Mirador de Oripoto Ed.3, piso 3, Apto. 5. Oripoto. Municipio El Hatillo. Caracas. Cel.: 58-412-******* / 58-414-*******

email: adin2p@r.postjobfree.com / adin2p@r.postjobfree.com

WORK EXPERIENCE

2017-2020 GB Advisors

Sales Rep. SMBs

Advising prospects, information gathering about the prospect requirements, development of proposal, presentation of proposal and products, customer relationships management. Sales process, quote request, deal closing and partnerships management/resources. Products I work with: ITSM (FreshService, Freshchat, Freshcaller), CSM (FreshDesk, Freshsales, Vtiger CRM)

2013-2017 Independent Consultant

Consultant to construction companies in the areas of budgets, costs and logistics management; service processing: budgets, analysis of unit prices, schedules

(disbursement, investment, implementation). Advice on managing relationships with unions for construction companies; hiring and management of personnel, evaluation and recommendation of profiles according to the job requirements. Translations services on demand of legal documents (birth certificates, death certificates, marriage certificates, diplomas, testimonies, proof of employment letters, complaints, etc), also: revision and correction of texts in English and Spanish (proofreading), redaction of content to generate SEO results; all this tasks are performed remotely. Virtual Assistance is the main activity I offered to my clients.

2007-2013 Deproarci Ingeniería, C.A. Caracas.

Operations Manager

Main Responsibilities: Responsible for the right development of the activities of the company, focused on what things are needed to achieve the objectives; including: seek for the required materials or goods to complete the projects that are in execution. Project managing, personnel hiring, managing and supervising, buying, payment to suppliers and sub contractors, metric calculation, valuation, bill collection. 2002-2006 Corporación Colina de Roble, C.A.

Contract Manager

Main Responsibilities: Works administration, personnel contracting and management, buying and payment to suppliers and subcontractors, metric calculation, valuations, bill collection.

2000-2002 Asesoria Informática SAINET. Caracas.

Commercial Manager

Main Responsibilities: Responsible for the commercialization of the products of the company trough sales staff under my supervision: PC’s focused on engineering area, specialized equipment such as big format scanners, drawing boards; detection of customer needs and recommendation of solutions according to it. 1999-2000 CELLSTAR CELULAR. Caracas.

Product Manager (Cellular Accessories)

Main Responsibilities: Administrative management of the area, control of inventory rotation, contact and deal with suppliers, determination of price and promotional strategies, coordination of sales personnel, design of forecasts. 1998-1999 BRIGHTPOINT. Caracas.

Specials Accounts Manager

Main Responsibilities: Developing of assigned customers, preparation of purchase budgets in coordination with customers; design, execution and coordination of promotional activities, control of credit and payments of customers. Translation and adaptation of POP and informative material.

EDUCATION

2001-2002 MASTER IN ADMINISTRATIVE MANAGEMENT

FERMIN TORO UNIVERSITY. BARQUISIMETO, VENEZUELA

1999-2001 BACHELOR IN BUSSINESS ADMINISTRATION

FERMIN TORO UNIVERSITY. BARQUISIMETO, VENEZUELA

LANGUAGES Fluent in Spanish (Native) and English (Advanced B2) SKILLS AND HABILITIES

Administrative experience in general management, budget management (purchasing, sales, production), accounts receivable and payable, management of administrative systems; field experience in contract administration and execution of civil works: payroll, liquidations, trade unions, computations metrics, reports, project managing, etc. As part of the positions I’ve performed are: personnel management, including: hiring, evaluation and profiling to meet the position requirements; also I’ve worked on rules and procedures, making of manuals, reengineering of processes and collecting of information to redesign the rules, policies and procedures.

Advanced Management Word, Excel, and Power Point, Advanced Management of LuloWin, Publisher and Microsoft Project skills, knowledge of CAD, Forecasting, Staff Supervision, Teamwork, Reengineering, Internet, Quality Management, Budgeting, Timetables: disbursement, investment, execution; structure of the project spreadsheet, analysis of unitary prices, valuations, construction progress spreadsheet, finishing of journal work spreadsheet, cost estimates and control income / expense. Teaching experience in the departments of: Administration I and II, Personnel Management, Personnel Supervising, Systems and Procedures, Troubleshooting and Decision Making, Management, English I and II, Computer I. Experience as advisor and thesis juror. Period: 2000-2002. IUT Antonio J. Sucre. Caracas. As part of my experience I have worked in Finance Management, income/expense processes and how they impact the organization accounting; performing also reviews of the financial information in order to evaluate risks in certain operations and prevent any negative impact on the organization.

I also have experience in customer support, understanding it as an important part to achieve the goals of the organization; this is for me one of the key elements in success of an organization, to deliver excellence in the support of our customers make things happen, and keeps the loyalty of the most valuable asset of the organization.