LinkedIn Url: https://www.linkedin.com/in/upkar-garg-22509556/

Objective:

To learn & exercise the achieved capabilities for both professional & personal development and growth. To upgrade with innovations in existing practices of food product management & maximizing the business profitability while ensuring compliances to all regulatory & statutory requirements. Strong expertise in business transformation to ensure sustainable growth.

Summary:

Global Food Safety & Quality Coordinator-Working with Group Quality Working Committee based at Italy on various Group Quality guidelines/ Policies (Crisis management, Traceability, Product quality file, Certification policies, GMP requirements, PAQLs, Allergen management etc.). Provide information & relevant database for statutes and rules pertaining to FSSAI and harmonies the same w.r.t. PVM India requirements / GQ. Training to all concerned stakeholders for ensuring smooth implementation of compliances to all regulatory & statutory requirements.

Lead- Process & Technology (Business Transformation)

Leading flagship charter on improvement on 4 main pillars- PEOPLE, INNOVATION, EXCELLENCE, PROFITABILITY

So far developed a total of 20 no. of different charters on the captioned pillars & working closely on various line efficiencies, improvement initiatives, alignment on JDs across roles.

Lead- Consumer Care Cell- Conducts thorough investigation and analysis of market complaints, current processes and recipes to ensure the compliance of legal & statutory requirements. Prepares reports and gives justifications in this area wherever required to support risk mitigations.

Manufacturing Quality-

1. Design process controls, identification of QCP, CCP, OPRP. Develops detailed item specifications, labelling requirements for raw materials, additives and finished product appropriately in line with FSSAI & GQWC.

2. Very strong expertise in ensuring smooth functioning & compliance to PVM standards at Co-packer & Third Parties.

3. Ensure compliance to labelling, declarations on the packs with focus on LM compliance in Finished Goods.

NPD + QA Coordinator-

1. Worked closely with NPD to set up the process of Products Competency / comparative analysis. Compliance check on any newly / existing raw material as per regulations.

2. Set up the protocols for sensory evaluation & Durability tests of all NPDs.

3. Develop & implement the framework for smooth handover of NPDs to manufacturing.

4. Set up the defect levels & process parameters for any new product developed.

5. Facilitate trials with new recipe, packing format on line & share the recommendation with comprehensive report.

6. Set up the framework for packaging machine validations considering type of packing format & OEM.

7. Strong collaboration with group & other OCs to standardize the process, parameters & SOP for any NPD. Provide support locally on all RM specifications to be aligned with FSSAI.

8. Define SOP for specific test / analysis to be done for NPDs (e.g. Specific test to Raw Material, Packing material etc.)

Manager- Central QA

1. Conduct central quality audits in PVM South Asia regions (APAC) for reviewing the compliances to local legislation, Food Safety licenses registrations or permits of Food safety & Quality. Ensuring FSQ compliance for all defined outsource activities, product approvals for institutions (CSD, IRCTC etc.) and makes specific recommendations wherever required to harmonies the same.

2. Regulatory Expertise- Prepare the legal mandates, formulation and labels/Artwork as per applicable Act, Rules and Regulations for regulatory to get approval. Provide documentation support to the FG, RMs for EXIM (Export / Import).

3. Synergies FSSC 22000:2018, ISO 9001, RSPO SCC certification & surveillance audits from external accredited agencies for compliance to Global PVM policy & Mandatory GMP audit as per FSSAI Sch IV for all 3 factories of PVMI.

4. Implementation of Quality grid to drive improvement & follow up with all PVM India factories to comply the set guidelines as per business requirement.

5. Certified senior assessor for CII national food safety award, have broad experience to carry out food safety audits in different food product segment.

6. Driving Management Review Meeting (MRM) on yearly basis to ManCom for updating the Food Safety & Quality Status & support required.

7. Budget (OPEX, CAPEX, ITEX, OH) preparation for Process and Technology function consideration OPS on yearly basis in consultation with factories.

8. Worked comprehensively for Heavy metals, Toxin & contaminants residues standardization in Finished Goods.

9. Prepared user friendly Audio- Visual training module for training in value chain (depot, distribution quality for Good Warehousing practices & FG handling Practices).

10. Certified trainer for AQL, DOE methodology at PVMI OCs.

11. Process Excellency- implementation of FTQ, Process compliance (Roadmap _ Quality & strengthening the practices as per standard practices) & Supplier Quality Management.

Perfetti Van Melle is a Italian confectionary group that manufactures sugar confectionery, Gum products & Extruded food under highly renowned brands like Mentos, Alpenliebe, Chupa chup, Big Babol, Center Fresh, Center Fruit & Happydent White. Having vast experience in Process & Technology function of Perfetti Van Melle i.e. exposure to Confectionary quality, Snacks Quality, Central Quality.

Professional Experience:

Designation : Manager – Central Quality Assurance

Experience : 6.5 Years (May 2014 – Dec- 2020)

Designation : Associate Manager (Food safety & QMS)

Experience : 2 years (Apr 2012 – May 2014)

Designation : Senior Executive – Quality Control

Experience : 5.5 yrs (Dec 2006 – Apr 2012)

Location : Manesar, Gurgaon

Notice Period : Immediate

· Six sigma Yellow Belt VmEdu.in

· Certified NABL Assessor ISO 17025 BIS, NITS, Noida

Trainings and Certifications:

· Lead Auditor Course for FSSC 22000 SGS, Gurgaon

· ISO 9001:2015 SGS, Gurgaon

· Certified CII-NFSA Accessor CII, Delhi

· SAP (Materials Management) PVM India

· Advance MS-Office /MS Excel PVM India

Key Performance Areas:

1. Regular audit for compliance to all regulatory & statutory compliance in all manufacturing factories of PVMI & third parties. Ensuring compliances to FSSC 22000:2018, ISO 9001, RSPO, HALAL at PVMI factories & Third parties through enriched exhaustive audits to comply the ISO / TS 22002:1 requirement.

2. Development of legal mandates for packing materials as per compliance to FSSAI, Legal & Metrology Act. Work closely with factories to ensure the smooth changeover of all packing materials during recipe, declaration changeover.

3. Preparation of Business guidelines [SOPs] for PAN India & updating Food Safety & Quality Manual, RSPO Manual.

4. Current Projects- A. Supplier Relationship & Confidence level Management, B. Preparation of Business guidelines for PAN India in line with GQ policies, C. Updating of Local FS&QMS Manual, D. Improving Traceability in supply chain, E. Improvement in Pest Control health & Practices across Food Chain, F. Compliance to FSSAI for Finished Goods, Water, Plant & Personnel hygiene, G. Process Integrity Matrix (QSC), H. System validation as per Certification policy (FSMS & QMS), I. Transformation from QC to QA Module. J. Determination of PAL (Allergen management). K. Change Management considering regulations to FSSAI.

5. Share with suppliers the recent advances in Food Safety/Quality & support to implement new technologies, (equipment & processes) to improve product/ingredient quality, consistency & efficiency. Highlights the innovation, improvement required based on regular Food Safety & QMS audits.

6. Highlighting the Kaizens, Best practices SHARE OUT by one unit for SHARE IN to others in BU. Working on TPM with cross functional teams, Improving GLPs.

7. Development of sensory panel across PAN India for sensory evaluation of products using scientific tools / approach.

8. Designing of Consumer Cell to address & resolve the consumer/trade quality complaints. Database management structuring (user specific).

9. Ensuring that all the food safety compliances have been met on daily production basis. Data analysis & trend generation from the documentation of all factories to drive the improvement.

10. Ensuring compliances to FSSC 22000:2018 at PVMI factories & Third parties through enriched exhaustive audits to comply the statutory requirements.

11. Updating to system on WHAT is changing outside (e.g. advanced 7QC tools) & updating the current way of working in line with regulatory compliance (Mandatory audit of GMP by Third party as per Sch IV of FSSAI).

Audits:

1. Having exposure to audit the manufacturing facility (TPA) for National Food Safety Award [CII] as a Food safety assessor as well as in-house planned audit of PVM factories across globe (Netherland, Turkey, APEC region), existing & under development Raw material, Packing Material vendors, Copacker, Third parties.

2. Designing QMS audit protocol in value chain (depot /warehousing) having quantified assessment based on specifically designed checklist.

3. Acting as a central point for both the factories & corporate for planning & updating Food Safety & Quality System (s,) internal audits (e.g. Market visit, GMP`s audit, Vendor audit, Pest control audit, Glass & Hard plastic audit, Personnel hygiene audit, Safety audit, External warehouse audits etc.) and surveillance audits conducted by Certification Body. Coordinate for Audit Schedules, Audit time tables, selection of internal auditors.

4. Develop framework for harmonized audit checklist (both Internal & External) for PVM India stakeholders.

MRM :

1. Driving & Tracking of cross functional objectives, projects to update to ManCom.

2. Summarizing quality grid scores quarterly & yearly performance like Organization Objective settings, Quality Performance Indexes, market complaints with corrective actions, follow up & ensure the closer of findings of internal audits/external audits/ PRP compliance audits and Planning of action Plan for closing of nonconformance’s as decided during MRM with respective stakeholder.

1. Preparing Quality Score card (QSC) OPS (P&T, M&E, SCM). Report for vendors [development] & Rejection trends, Processes [Compliance measurement], Trends of PAQLs linked with IPQC, FG, Monthly Quality Reports.

MIS :

2. Preparing MIS of Consumer Cell to ManCom having details of Trade & Consumer complaints, feedbacks, queries related to quality of products, quality of services on MTD, YTD basis. Follow up with manufacturing factories for identification of gap & ensure the effectiveness of RCA/ CAPA.

Achievements :

1. Successfully implementing FSSC 22000:2018,ISO 9001:2015, RSPO SCC system certification at all PVM India units within given timelines without any major / critical non conformity. Coordinate the same for Third parties & APAC to implement & keep updated.

2. Development of Process integrity matrix (project: LEGO) as Quality tools for controlling & monitoring process parameter compliances, counts & defects (DPM) and Weights & Measure compliance as per legal requirements.

3. Optimizing (thereby reduction) waste related to CCPs across factories using FMEA approach.

4. Significant reduction in market complaints related to foreign matter in products using advance tools of RCA.

5. Inclusion of IAuditor app to improve process efficiency of Internal audits, optimization of resources & establishing quick trends to improve the systems, processes.

6. Integration of Q-Module in PAPA app to ensure quick information related to consumer feedback, queries & establishing the trends of market complaints. Ensure closure of market complaints with in defined timeframe.

7. Implementation of FTQ [Finished Goods, Raw material, Packing Material, Process] to enhance the system efficiency by targeting the reasons of rejection [control enhancement at vendors / manufacturers, Transportation facilities to reduce cost related to quality in value chain].

AMUL – Dudhsagar Dairy, Mehsana

AMUL is Asia’s Leading dairy industry. Also involved in SAP implementation MM Module-

Designation : Officer-Production

Experience : 6 months (Jun 2006- Dec 2006)

Location : Mehsana, Gujarat

Job Responsibilities :

1. Sole responsibility of project on Functional dried milks.

2. Collecting database for the project (from Libraries of research institutes such as NDRI, IIT, CFTRI and Internet search)

3. Development of standard CIP cycle for milk egrons.

4. Efficacy determination and regulatory aspects of functional dried foods.

Academic Qualification:

QUALIFICATION YEAR COLLEGE BOARD/UNIV. [MARKS/CGPA]

B. Tech 2002-06 NDRI KARNAL NDRI (DU), KARNAL 78.0%

(Dairy Technology)

B. Sc. 2000 VC, Bijnor MJP-Rohilkhand 60.0%

[10 + 2] 1995-1997 GIC Bijnor U.P. Board 70.0%

Personal Details:

References

DOB: 27.06.1981

Hobbies: Travelling, Gardening, Drawing, Paintings.

Interest: Cricket, reading magazines, newspaper, Listening Music.

Extracurricular activities: Participation in various CULTURAL/LITERARY/SPORTS (Cricket, Football) activities at corporate level, actively participated in various seminars related to Food industry / Quality & Food safety organized by CII, IDA, ICMA, FICCI, AIFPA.

Marital Status- Married

References :

1. Mr. Atanu Palit

Associate Director – Global packaging (PVMI) +91-995*******

2. Mr. Vasudev Ramarao

Head Quality- Carlsberg, Haryana +91-995*******

Contact this candidate