COVER LETTER and CURRICULUM

VITAE of DEAN JANSE VAN RENSBURG

To whom it may concern:

My name is Dean Janse van Rensburg, and I am a vibrant, enthusiastic and ambitious 33-year-old male. I am currently employed as an Store Manager at One Fine Beginning where I am growing personally as well as professionally and building a professional family and work environment with a Vision of effective and successful Management, Sales, Mediation, Communications and Profitability. My personal professional Vision for the company is abundant growth in all departments in order to expand the company to heights of Excellence.

Please accept this as my Official Application for the Internal Position as One Fine Beginning’s Store Manager. Motivational aspects to take into consideration when reviewing my application are in the light of my abilities to multitask, the extensive experience I hold in various positions and professions around South Africa, my loyalty, honesty, reliability and adaptability as well as being a fast and effective learner and coach. My abilities amongst many others include, Retail Management, reception, front of house management, Elite Sales and Customer Service, Personal assistance, Admin assistant, Operations Management as well Projects and Logistics Co-ordinator in Manufacture and Corporate environments. My designation as a Business Development Manager included the Management and Quality control of products, designs and staff as well as the management of recruitment and general day to day business. In my employment and experience I have strengthened my Administration skills, Professional Customer Service, KPI Sales and Training management, as well as Technical understanding in various industries which Include Signage Manufacture, Graphic Design, Event management, Joint Venture Business Ownership, Retail Assistant Manager, Financial Advisory Services consultancy, Debtors & Creditors, Warehousing, Storeroom Control, Supply Chain Management, Professional Selling, Budget Managements and Forecasting, Cost Controller, Key Accounts Management, Stock Control including Profit Margin Analysis, Disaster Management, Complaint Handling and management, Social Media Marketing, Sales Strategizing and HR Administration. Out of the 36 months as a Retail Sales Assistant with TJ Spencer t/a Blue Moves, I had succeeded in Sales beyond the expectations of my employers. I had increased the company’s monthly sales by 82% and assisted fellow employees with climbing the ladder of Sales profitability and professional success throughout my employment with the Company. In light of my successes I was promoted to the Assistant Manager at E Spencer t/a Hustler the Shop in Pietermaritzburg and continued to exceed expectations by improving the company’s overall performance and sales turnover by 92% within the first 6 months and continued with this growth percentage for 18 months.

During my employment career and in my spare time, I have filled my professional and personal growth time with, Management Education Programs, Badminton Tournaments, Boot Camp Training as a personal trainer in singular classes and group classes at Virgin Active Roodepoort Constantia Kloof and Meyersdal VA in Johannesburg, which was in collaboration to well-known trainers such as Leni G, Jade Habib, Antionnette van Duuren, Jonothan van Rooyen, Sandra Bela Nova, Justin Freeze and a few other amazing Personal and Fitness Trainers. My personal achievements involve South African Colours in Badminton, Top 10 Elite Warriors for the Jeep Warrior Challenge and top 25 Elite Impi for he Herbalife Impi Challenge in Johannesburg. As we know it is very important to keep ourselves freshly and consistently educated which led to my down time being dedicated to my studies as a Reiki Master (3 year degree) and Holistic Massage Therapy (2 year diploma) both completed as Part time studies.

Key aspects of my experience relating to the positions I am applying for are: 1. Extensive Sales Experience – Professional experience of 11 years 2. Highly Computer Literate – Advanced MS Office – 8 years + experience 3. Business Management - Secretarial Diploma

4. Assistant Manager and General Management Experience 5. Recruitment and Training

6. 155 wpm typing speed with excellent and consistent accuracy 7. 10 years’ cumulative experience in various Admin, Operations and Sales positions 8. KPI Training and Development

9. Training and Facilitation

10. HR Management

11. Event Management

12. Personal and Sports Coaching

13. Supplier Sourcing

14. Operational Management – 8 years + experience

15. Holistic Psychology – Healing Hands International 16. Team Management ranging from 2 to 55 employees at a time In my past of employment as a Project Manager in well-known upmarket and Corporate Signage and Marketing Companies in Johannesburg, winning multiple awards in the industry with Sign Africa for exceptional service and quality as well as client liaison and business administration as the Operations Manager. My position included but was not limited to the following: Business Development Manager, Assistant manager, Sales Rep, Logistics Manager, Account department Assistant, Team leader to 26 staff members, Receptionist and Personal Assistant, Accounts and HR Assistant, Production Manager and Operations Manager and finally IT Technician, Support and Networking technician. Employers and I, would describe myself as an honest, reliable, efficient person with an outstanding ability to serve customers professional and courteously. I think on my feet and keep myself balanced on a professional and personal level. Deadline driven, and as most people are not private, I am a private person. In the closing of my Motivational letter,

I have a passion for people and my career, and always give 1000% of myself to any given tasks and duties and always strive to exceed expectations. I have excellent attention to detail, I am ambitious and an optimist with immeasurable amounts of energy and a keen willingness to learn, grow and assist with prominence in growth in every aspect of the company.

Kindly find my CV below for previous experience and duties. Thank you sincerely for your time, Dean Janse van Rensburg CURRICULUMN VITAE

Dean Laurenz Janse van Rensburg

Gender: Male

Age: 32

DOB: 18-03-1987

Nationality: South African

Languages: English, Afrikaans, Zulu.

Marital Status: Married

Children: None

Health: Excellent

Drivers Licence: Code EB

Address: 35 Kogel Street

Minerallia

Middelburg

Mobile: +27-72-557-****

E-Mail: adimz7@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Company: One Fine Beginning

Position: Assistant Manager

Date: October 2018 - CURRENT EMPLOYMENT

Duties:

• Assist Directors and Managers in planning and implementing strategies to attract customers

• Assist Directors & Management with Operational Objectives on a Daily and Monthly Basis

• Store Management – Planning, Organizing, Leading and controlling all Staff

• Track Progress of weekly, monthly and quarterly objectives (Sales)

• Assist with the Management and Maintenance of the Stores inventory

• Supervise and motivate staff to perform their best

• Store Management – Employees – ensuring all store sales goals are met or exceeded daily

• Individual - High Performance Sales

• Sales Team Management

• Sales Strategy Planning

• Sales Pitches including checks and updates

• Daily and Weekly Sales Reports

• Assistive Sales with All Junior staff

• Coach and Support new and existing staff

• Monitor retail operating costs, budget and resources

• Communication with clients and evaluating their needs – reports generating for Directors

• Research emerging products and apply information to update Director for Store Merchandizing

• Retails Store Operation coordination - daily

• Assistance with Social Media Marketing, Promotions and Sales

• Stock Control – Receiving, Pricing, Invoicing, Couriers

• Online Sales – Instagram and Facebook

• Complaints Management – In store and Online

• Head Office Management with Directors

• Promotional Marketing and Strategizing

• Events Co-ordination in Direct relation to Directors expectations and instruction

• Operational and HR Assistance

• Performance Evolutions and Assessments

• Staff Performance reports

• Staff Sales Assessment reports

• Staff Individual Sales reports

• Ensuring High and Proficient Levels of Customer Satisfaction

• Product Training with ALL Staff

• Point-of-Sales Management

• Admin Functions – Enquiries, Order books, Faulty Stock reports, Customer feedback and service, Individual Sales Capturing and reports, Admin team follow ups

• Efficient Individual and Group Communications

• Monthly Schedule Checks

• Duty List Management

• Sharp Business Mind-set analytics

• Daily Customer Service operations – Sales Processes, Orders, and Payments

• Manage Admin staff for Effective and consistent communication and performance

• Email generating for Admin staff

• Skilled and Organised Problem solving with Directors

• Mediation of operations between Directors, Managers and Staff

• Diary Bookings

• Health and Safety Co-ordinations and reports

• Internal Time Management

• Customer contact information Database setups

• General and Specified Cleaning duties

• Supplier communications

• Daily Staff Delegation, Concern Meetings, Director Updates, Staff efficiency checks

• Daily Store Security Management and Assessments

• Store Maintenance with all staff

PROFESSIONAL EXPERIENCE

Company: Iconnect Couriers - Middelburg

Position: Logistics Co-Ordinator

Date: October 2018 to March 2019

Duties:

• Coordinating courier operations

• Assisting the manager in organizing, planning and implementing strategy

• Administrative Assistance pertaining to HR, Vehicle Inspections

• Waybill Management

• Deliveries and Collections – Logistics

• Basic I.T Administration

• Client liaison

• Client liaison

• Collection and Delivery Bookings

• Progressive Parcel Management and Weigh Ins

• Fleet Security Control

• Vehicle Tracking

• General Labour Duties

• Complaint Control

• Fleet Management and Monitoring

• General Duties – All round assistance

• Ensuring store schedules and objectives are met by employees

• Personal Assistance – Extra Curricular Activities PROFESSIONAL EXPERIENCE

Company: Discovery Life (PTY) Ltd - Pietermaritzburg Position: Academic Financial Advisor

Date: July 2018 to Current

Duties:

• Sales/ Productivity - Sell Discovery products or services over the telephone and in person

• Discovery Institute of Training and Development – A Grade Student – NQF Level 6

• Discovery Vitality Sales and Education

• Discovery Life, Health, Invest, Funeral and Short Term Training

• Achievement of sales targets and objectives within tight business disciplines and processes

• Identifying new creative means of achieving sales/campaign goals (within compliance regulations)

• Ensure compliance to processes & procedures to minimize business risk

• Keeping abreast of new technology and processes being implemented within the area

• Working towards achievement of sales targets within a diverse team

• Quality management of ALL outputs, with the end customer in mind

• Optimal operational efficiencies

• Case submissions – Administrative excellence

• Adapting and changing to fit in with changing business operational requirements

• Financial Advice Identifying customer financial needs telephonically and personally

• Providing advice to the customer in a call center environment

• Effectively handling all client queries professionally

• Build and manage practices with Old Mutual

• Ensure ongoing customer management

• Offering prospective clients access to sound financial planning backed by Old Mutual

• The provision of qualified financial solutions derived from detailed analysis of clients’ needs

• The use of appropriate applications and technology in a professional, client-centric manner

• Continuously Learning and Managing information regarding new products, rate changes, rulings, training updates.

• Keep abreast of developments and trends in the Individual Life Industry - self learning

• Ensure commitment to the FAIS, F& P requirements – Fully accredited

• CMS – Council for Medical Schemes Accreditation

• DIT Full Accreditation – Fit and Proper for the Insurance Industry PROFESSIONAL EXPERIENCE

Company: Old Mutual Cascades - Pietermaritzburg

Position: Personal Financial Advisor

Date: November 2017 to June

2018

Duties:

• Sales/ Productivity - Sell OM products or services over the telephone and in person

• Achievement of sales targets and objectives within tight business disciplines and processes

• Identifying new creative means of achieving sales/campaign goals (within compliance regulations)

• Ensure compliance to processes & procedures to minimize business risk

• Keeping abreast of new technology and processes being implemented within the area

• Working towards achievement of sales targets within a diverse team

• Quality management of ALL outputs, with the end customer in mind

• Optimal operational efficiencies

• Case submissions – Administrative excellence

• Adapting and changing to fit in with changing business operational requirements

• Financial Advice Identifying customer financial needs telephonically and personally

• Providing advice to the customer in a call centre environment

• Effectively handling all client queries professionally

• Build and manage practices with Old Mutual

• Ensure ongoing customer management

• Offering prospective clients access to sound financial planning backed by Old Mutual

• The provision of qualified financial solutions derived from detailed analysis of clients’ needs

• The use of appropriate applications and technology in a professional, client-centric manner

• Continuously Learning and Managing information regarding new products, rate changes, Rulings, training updates.

• Keep abreast of developments and trends in the Individual Life Industry - self learning

• Ensure commitment to the FAIS, F& P requirements – Fully accredited PROFESSIONAL EXPERIENCE

Company: TJ SPENCER t/a Blue Moves

and E SPENCER t/a Hustler The

Shop

Position: Sales Representative / Assistant Manager Date: Blue Moves - September 2014 to April

2016

Hustler - August 2016 to October 2017

Duties:

• Fluent Retail Sales

• Marketing of Online Sales

• Online Sales Management

• Online Sales deliveries

• Event Management

• Customer support and complaint management

• Problem solving and liaison

• Switchboard operating and reception duties

• Invoicing and Quotes

• Basic Book-keeping

• Daily stock take

• Monthly stock take

• Daily expense reports

• Video Rentals and reports

• Administrative duties

• Stock orders

• Online Sales

• Staff Training

• Human Resource Management activities

• Sales Management

• Recruiter and Coaching Manager

• Health and Safety Management

• Stock Reporting – Daily, weekly and monthly

• Online Sales management – Updates

• Operations management

• KPI Training facilitator

• IT & Surveillance Manager

• Assistant Management (Senior Level)

PROFESSIONAL EXPERIENCE

Company: B4B Energy (Bespoke (Pty) Ltd.)

Position: Business development manager

Date: May 2016 to August 2016 (Period between Blue Moves & Hustler) Duties:

• Identifies trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments.

• Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.

• Screens potential business deals by analysing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.

• Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners’ needs and goals.

• Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.

• Protects organization’s value by keeping information confidential.

• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Business Development Manager Skills and Qualifications: Closing Skills, Motivation for Sales, Prospecting Skills, Sales Planning, Selling to Customer Needs, Territory Management, Market Knowledge, Presentation Skills, Energy Level, Meeting Sales Goals, Professionalism

PROFESSIONAL EXPERIENCE

Company: Petterson Signage Solutions

Position: Projects and Administration

Manager

Date:

Duties:

Jan 2012 – Feb 2014

• Supervise staff members and sub-contractors on a daily basis.

• Deputizing for the manager, making decisions and delegating work to others in the manager’s absence

• Meeting and greeting visitors at all levels of seniority

• Organizing and maintaining diaries and making appointments

• Minutes of Meetings and Agendas

• Liaising with clients, suppliers and other staff

• Ensuring accurate administration of all stocks in accordance with company policies and procedures

• IT Administrator – Networking, Support (Hardware and Software), Security administration

(Team of 3)

• Ensure correct completion, computerization and filing of all documentation relating to the ordering, receiving, returning and dispatching of merchandise

• Providence of all documentation pertaining to stocks for the Auditing procedure

• Cost saving practices resulting in an average 80 to 90% savings on costs per month

• Debtors and Creditor

• Monitor and Maintain customer complaints

• Manage and Maintain service contracts for equipment and machinery within the company

• Responsibility for accounts and budgets • Personal Assistant to Managing Director. PROFESSIONAL EXPERIENCE

Company: E.G. Maud & Sons (PTY) Ltd.

Position: Operations and Administration

Manager

Date:

Duties:

March 2008 – December 2011

• Ensure that all workings are manufactured in a correct, cost effective and timely manner in alignment with specifications and quality requirements

• Chalking out or improve operational systems, processes and best practices that guarantee organizational well-being

• Purchase materials, plan inventory and ensure warehouse/store room efficiency

• Contribute towards the achievement of company’s strategic and operational objectives

• Examine financial data/statements and use them to improve profitability

• Perform quality controls and monitor production performance and quality control

• Cater to clients’ or personnel’s concerns - snag lists and pre-production requirements

• Manage, develop and supervise direct report staff as a Business Development Manager, Admin Manager, and Installations Manager, including the transportation, security, human resources and maintenance.

• Establish and maintain respectful and good working relationships with all staff.

• In cooperation with the Technical Director and Managing Director as well as Sales Department, Artwork Department and Debtors and Creditors, establish and maintain good communication within the company and with clients.

• Oversee the development of operational strategy in cooperation with the Internal and External Director and other department managers.

• Establish and maintain appropriate systems to monitor, evaluate and report on all operational departments.

• In cooperation with the Assistant Operations Director, I ensure that all signage projects adhere to building regulations and codes to prevent penalties and Health and safety regulatory breaches.

• Ensured the ongoing maintenance of signage projects including pre-inspections and post checks to ensure sign off and payment of projects and sub-contractors.

• Ensured the secure opening and closing of buildings.

• Supervise the maintenance of all new jobs for manufacturing

• In cooperation with the Directors and Manager, purchase all maintenance related equipment and supplies.

• Participated in the development of the annual operational and capital budgets for the Company.

• Monitor the expenditure of budget funds allocated to the Jobs in production including cost break downs when jobs are completed.

• Ensured all Operational activities meet health and safety, legal, environmental and general duty of care standards, be they national, local or organizational.

• Served as a member of the Companies Operations Management Team and meet and consult with them and/or other administrators to support division or initiatives.

• Serve as a liaison between the operations departments and all other departments of the company.

• Other duties as assigned by the Internal and External Director.

• Manage and maintain the administrative flow of documentation, job cards and purchasing in the company.

• Work hand in hand with the company’s debtors and creditors clerks to ensure that auditing processes are correctly captured and costed.

• Stock control management to ensure the safety and effective cost and consumption of the company’s stock.

• In the absence of the Managing Director, take control of the Admin and Sales of the Nedbank and Vista Contracts.

• Setup of the companies costing sheets for efficient and effective quotations and that when purchasing stock that the budgets available to the contract are adhered to.

• Cost evaluation and investigation when contracts and quotes did not tie up with the original costing sheets and to provide feedback to the Sales Managers, Managing Director for sign off and procedural tasks.

• The setting up and evaluations of the company’s policies and procedures in accordance with the company’s Internal and External Directors.

• Personal assistant to the Managing and Technical Director and all tasks involved with the Personal assistant job specifications.

• I.T. Manager and support which included the setup of new company cell phones, Laptops, networking connectivity, Software installations, Server access, Email address generation, and SQL database security and backups.

PROFESSIONAL EXPERIENCE

Company: FusionLine.co.za

Position: Operations Manager - Partner/Owner (During employment with E.G. Maud) Date: January 2009 - October 2012 - (during employment with E.G Maud & Sons (Pty) Ltd. Duties:

• Staff cash ups

• Stock ordering and control

• Staff management

• Food cost control • Stock takes

• Customer liaising

• Bar stock ordering and control

• Barman

• Senior server

• Junior server

• Receptionist

• Purchaser

• Supplier sourcing

• Invoicing and Quotes

• Delivery and Service to Clients/Event Functions

• Marketing Strategies

• Stock Control

• Client communication

• Front desk & Help desk

Diamond Moments – Event Management

• Event/ Function Conceptualizing

• Design and Décor

• Catering Management

• Supplier Sourcing

• Floral arrangements

• Venue Sourcing

• Costing

• Management of Staff

• Invoicing and Quotes

• Book-keeping

• Event Delegation

• Event /Function Control

EDUCATION

TERTIARY: Varsity College – Pietermaritzburg KZN – Independent Institute of Education

Degree: National Certificate in Computer Engineering

• Subjects:

• Analytical Architecture

• Analytical Techniques AT

• Business Communications

• Business Practice & Entrepreneurship

• Computer Architecture A+

• End User Computing A&B

• Help Desk Support

• Networking Architecture N+

• Web Development - Beginner

• Client Network Operating Systems (Vista)

Duration: January 2007 - January 2008

Secondary: Vryheid High School & College FET – Mtashana FET

ADDITIONAL

TERTIARY:

Varsity College – Pietermaritzburg – Independent

Institute of Education

Degree: Diploma in Sports Management 2004 to 2006

Grade:

National Senior Certificate NSC Secretarial

Diploma (Completed: 2003) Higher Grade

Exemption Student

EDUCATION (Down time studies for Sporting Functions) TERTIARY: Healing Hands International (Pty) Ltd

Degree:

International Certificate in Holistic Massage

Therapy

• History of massage and definitions

• Contra-Indications and Indications for a massage treatment

• Holistic approach and benefits of massage

• Physiological and Psychological Effects of Massage

• Ethical and Professional Considerations

• Pre-Massage Procedures, Preparation of the Client and Therapist

• Nutrition and Additional Optional Therapies

• Client Record and Case History

• Knowledge of Lubricants and Practice of Massage

• Hand Exercises for Massage Therapists and Body Mechanics

• Full Body Massage

• Basic Sport Massage

REFERENCES:

Name: Zahn Botha

Company: Director

Contact: 061-***-****

Name: Tommy Spencer - Director

Company: Blue Moves Adult Shop (Retail)

Contact: 072-***-****

Name: Anthea Marais - General Manager

Company: TJ Spencer t/a Blue Moves (Retail)

Contact: 074-***-**** or 033-***-****

Name: Erika Spencer - Director

Company: Hustler the Shop (Retail)

Contact: 072-***-****

Name: Dean Snr Abrahams - Production Manager

Company: E.G Maud & Sons (Pty) Ltd. (Signage)

Contact: 033-***-****

Name: Fawzia Kemmey - Debtors/Creditors Clerk

Company: E.G Maud & Sons (Pty) Ltd. (Signage)

Contact: 033-***-****

Name: Gavin Petterson - Owner

Company: Petterson Signage Solutions (Signage)

Contact: 082-***-****

Name: Dave Naish - Business Development Manager

Company: Old Mutual PFA - South Africa (Finanicial) Contact: 033-***-****

Name: Jacques/Desiree Buitendach – Iconnect Couriers Company: Director (Logistics Sector)

Contact: 079-***-****

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