Deanza Phillips, RN/RDCS/CCM

*** **** ****** *****

King, NC 27021

Phone # 336-***-****

Job Experience:

**/****-*******: Staff Nurse

Day Hospital

North Carolina Baptist Hospital

*/*/****-9/2019: Landmark Health

Winston Salem, NC

Certified RN Case Manager

Clinical Supervisor

10/20/2012-6/1/2018: Blue Cross/Blue Shield of NC

Winston Salem, NC

RN Diabetes Telephonic Case Manager-

RN CHF/ COPD Device Telephonic Case

Manager

RN Assessment Coordinator

RN Telephonic Nurse Navigator-Primary

Focus CHF and COPD Population

•Manage 120-130 members.

•Educate on preventative health.

•Educate on disease processes and how to better manage.

•Educate on early detection and seeking medical attention.

•Following members closely once discharged from hospital setting to home in Transition of care program: educating on importance of provider follow up appointments, completing medication reconciliation and providing Member with education regarding their current medication list, making sure Member has obtained all their medications from the pharmacy since home from the hospital and make sure the member is taking the medications as prescribed.

Reinforce importance of Medication Adherence in order to achieved desired outcome for their health.

Educate regarding signs and symptoms of worsening condition and importance of prompt physician notification should they develop any signs or symptoms of worsening condition.

Assess for Home Health or DME needs.

Obtain appropriate HIPAA for Primary Care Giver and also educate Primary Care Giver regarding above post discharge concerns.

Discuss Advance Directives appropriately.

Educate appropriate Case Management Programs as listed above with the Member and enroll the Member to the appropriate program based on criteria met related to their current health needs.

•Coordinate with staff to find resources, coordinate with outside agencies for resources to better support and manage members.

•Coordinate services for things such as DME, Home health, outpatient therapies.

•Identify care gaps based and educate to ensure these are fulfilled based on Medicare guidelines.

Examples of Care Gaps are as follows: Medication Adherence to ACE/ARB, Diabetic, and Statin Medications, Colorectal Screening, Breast Cancer Screening, Osteoarthritis Screening, Diabetic Eye Exam, Diabetic Nephropathy Screening, and Comprehensive Medication Review with mail order Prime Therapeutics Pharmacist.

•Work closely to strengthen star ratings.

•Knowledge in geriatrics, chronic illnesses (CHF, COPD, DM, multi-disease), and transplant.

4/21/2008-10/2012: Forsyth Cardiology, Winston Salem, NC

Registered Nurse/Registered Diagnostic

Cardiac Sonographer/Manager Echo Lab

Registered Nurse

Job Description: Maintained compliance with HIPAA laws. Performed and Interpreted Echocardiograms, Exercise Stress Testing, assisted with Nuclear studies, EKG’s, Lab Draw, acted as Telephone Triage Nurse, and maintained education requirements for Echo Lab Accreditation with ICAEL and maintained QA/QI records for the Echo Lab, made sure all physicians and echo technicians abided by ICAEL Standards for performing and interpreting echo exams, and also insured they maintained the required amount of CEU's for echo licensure.

3/2005-4/2008: Forsyth Medical Center, Winston Salem, NC

Registered Nurse/Registered Diagnostic

Cardiac Sonographer

Responsible for sterilization of invasive

Echocardiography Equipment

Job Description: Maintained compliance with HIPAA Laws. Performed and Interpreted Echocardiograms, Exercise Stress Testing, Dobutamine Stress Testing, Transesophageal Echocardiogram Procedures, Cardioversions, Lab Draws, and maintained education requirements for Echo Lab Accreditation with ICAEL and maintained QA/QI records for the Echo Lab Manger.

9/2002-03/2005: NCBH, Winston Salem

Registered Nurse/Registered Diagnostic

Cardiac Sonographer

Job Description: Maintained Compliance with HIPAA Laws. Performed and Interpreted Echocardiograms, Exercise Stress Testing, Dobutamine Stress Testing, Transesophageal Echocardiogram Procedures, Cardioversions, Lab Draws, and maintained education requirements for Echo Lab Accreditation with ICAEL and maintained QA/QI records for the Echo Lab Manger.

Catheterization Lab and the Electrophysiology Lab: with experience as Scrub Nurse and

Circulating Nurse for Sterile procedures.

I also worked as RN for Pre and Post Cardiac Procedures: Maintained compliance with HIPAA Laws. Verified doctor’s orders for planned procedure. Verified and confirmed that the patient knew what kind of procedure their doctor had ordered, answered any questions the patient may have about the procedure, and after patient had all questions and concerns addressed and before any pre-meds were given an informed consent for the procedure was obtained. After consent obtained vital signed were taken, IV’s were inserted, pre-procedure EKG and Labs obtained, Skin Prepped for procedure and any ordered pre-meds were given.

Post procedure nursing: Maintained hemodynamic monitoring of the patient, Maintained airway for patients receiving sedation or any patient with any type of compromised airway, pulled cardiac sheathes, assisted with hemodynamic monitoring for the patient from Lab to patient’s assigned room. Once patient was safely transported to their room and comfort measures provided to the patient and family members, I then reported patient’s course of events and current health status to receiving nurse.

8/1998-9/2002: Dr. James D. Yopp/Cardiology Office

Winston, Salem, NC

Clinical Office Manager/Registered Nurse/

Registered Cardiac Sonographer

Job Description: Maintained compliance with HIPAA laws. Performed and Interpreted Echocardiograms, Exercise Stress Testing. Performed EKG’s, Lab Draw, acted as Telephone Triage Nurse, and maintained education requirements for Echo Lab Accreditation with ICAEL and maintained QA/QI records for the Echo Lab, made sure Dr. Yopp and other echo technician abided by ICAEL Standards for performing and interpreting echo exams, and also insured they maintained the required amount of CEU's for echo licensure. Managed clinical office staff that consisted of 1 LPN, 1 other echo technician, and 4 CNAs.

1/1993-8/1998: RNR/Telephone Home Based Triage

Job Description: Using scripted protocols to take call for Doctor’s offices after office hours.

Acted as Team Leader for one year.

7/1988-1/1993: NCBH, Winston Salem, NC

LPN

Job Description: Worked on step down unit for post-operative Coronary Artery bypass patients.

Assisted with Treadmill testing and Exercise Treadmill Testing.

Worked in Operating Room as an Anesthesia Assistant.

Experienced with sterilization of Operating Room Equipment/Instruments

Education:

1984 Oceana High School, Oceana, WV

1988 Wyoming County Vo-Tech Center, Pineville, WV LPN

1993 Regents College-Currently Known as Excelsior College

Albany, NY RN Degree

2002 Registered Diagnostic Cardiac Sonographer through ARDMS

With 16 years of experience.

August, 2014-Certified Case Manager

Interests: Actively involved in church activities. I love running and

Working Out. I am also a full-time mom to a wonderful, 23 year

Year old daughter, Wiley Phillips, who is the greatest joy and

blessing in my life.

Deanza Phillips RN/RDCS/CCM

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