Milestones & Recent Career Highlights

Successfully assembled a departmental leadership team from scratch

Increased department revenue 30% through via reimplementation of current policies and procedures

Master’s Degree in Health Informatics with an emphasis in Health Administration

Project Management

oLead all department projects to include updating all patient scheduling timeslots via the Electronic Medical Record – large-scale project.

oQuality Control project to verify & update hundreds of CT protocols – written & on all scanners. Collaborated with Physics/IT to develop a digital-online Protocol Management application. large-scale project

oPACS Image Management Training Development: Developed & implemented a comprehensive training program for 100+ Radiologists, Residents, & 300+ Radiology clinical staff – to include specific super user training

oRadiology and Imaging Capital Project Request Form & Procedure: I developed & implemented an IT solution and associated procedure to standardize all Radiology capital project. This is a pet project of my own design.

Problems solved

Senior Leadership Steering Committee development

Strategic clinical application planning and use

Prevention of redundant application usage – standardization

Improved strategic IT planning in Radiology

Capital planning and implementation improvement

Imaging Informatics Employee Onboarding and Competency Development Program:

oProcess improvement project

Operations, Systems, & Budgetary Officer

Showroom Shine Mobile Detailing September 2020 – Present

Remote business Consultant – January 2014 – September 2020

Systems – Building new processes and operational efficiencies through IT systems

oClient data collection

oDispatch algorithms for efficient deployment of service delivery

Website Development – Built a new website with efficient user functionality

Project Management – Manage all process improvement projects

Chief Technologist – CT Manager

Duke University Hospital May 2019 – September 2020

Management – CT Imaging Services. Responsible for 3 Supervisors and 85 Technologists and Tech Assistants

Promote supervisor and staff career growth.

Revenue Management – Managed multi-million fiscal budget to include generating and modifying new diagnostic and procedural orderables

Equipment – 16 CT scanners, generating approximately $80M in annual revenue.

Collaboration – work with 100+ Radiologists and Radiology Residents to achieve clinical project success.

Responsible for ensuring Joint Commission compliance for all aspects within CT Imaging Department

Responsible for Performance Improvement and evaluation of workflow efficiency to include productivity standards for staffing

Manager - Clinical Imaging Systems

UNM Hospitals 2016 – 2019

Member - Professional Services Director/Executive Director Group: I report directly to the Senior Executive Director for Professional Services. My triad includes my direct boss and the Faculty Vice-Chair of Informatics (& Chief Medical Physicist).

Member - Senior Radiology Leadership Team: Team consists of Radiology Medical Chair, Executive Director of Radiology, Vice Chair of Informatics, etc., responsible for strategic budgetary, operating and clinical strategy and decision making for Radiology.

Member – Radiology Directors group: As the Informatics Manager with 22 years as a Radiologic Technologist, I contribute to the Radiology Directors group in both the IT and clinical capacity.

Member - Cerner EMR Change Request Oversight Committee: Governing body for all Electronic Medical Record (EMR) change requests. I represent Radiology and the integration with the Picture Archiving and Communication System (PACS) & its associated applications.

Member - UNMH IT Projects Oversight Committee: Tracks and reviews all organizational projects that have IT resource needs. Oversight.

SynergE3 Oversight Committee: Oversight for all organizational IT project requests that require IT resources, all application downtime coordination, and IT/Clinical workflow changes.

Cerner EMR Radiology Information System (RIS) Team & Informatics Collaboration: Integration and process improvement platform for EMR/PACS data and clinical workflow improvements

Leadership Platform: Quality, efficiency, and professional accountability to patient care through IT systems management with consistent adherence to Policies, Procedures & Guidelines (PP&G’s. I am dedicated to team development & support and have demonstrated the ability to develop dysfunctional team environments into productive, cohesive, high quality entities through careful development of talents and skills via positive reinforcement and accountability.

oDevelopment and maintenance of organizational structure, employee mentoring and management, employee and team development, training, performance appraisals, discipline, recruitment and retention, and growth initiatives.

oCulture of Safety – implemented quality assurance methods to inspire accountability within the IT/Clinical workflows.

Management: Dedicated to the development of Policies, Procedures, & Guidelines & process improvement documentation in order to perpetuate standardization and quality improvement in Radiology.

IT Capital & Operational Budgetary Planning: Responsible for $5,000,000 annual operational budget as well as all Radiology IT Capital procurements.

IT: Oversee all IT hardware & software acquisitions, implementations, maintenance and support in Radiology

Project Management: Maintain and coordinate project milestones and clinical staff performance utilizing the Systems Development Lifecycle (SDLC), project scope development and execution. Experience with stakeholder buy-in and participation with an emphasis on strong pre-project planning

oAll associated Imaging IT projects fall under my project management purview

oClinical information system acquisition and upgrade coordination experience, clinical equipment acquisition, IT security agreements, operations, and finance for project management

Supervisor – General Radiology

UNM Hospitals 2014 – 2016

Responsible for 40 General Radiologic Technologists and all imaging needs in a 500+ bed Level I Trauma, teaching hospital.

Radiologic Technologist

UNM Hospitals 1997 - 2016

Educational Background:

Masters’ in Science - Health Informatics 2015 - Walden University

Suma Cum Laude

Baccalaureate Degree – Advanced Radiology 2012 – Weber State University

Suma Cum Laude

Licensure/Certifications:

A.R.R.T. 319124 (since 1997)

CPR (BLS) 100352 (current)

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