Customer Sales

Strongly focused with the ability to complete tasks accurately in a fast-paced

environment with conflicting deadlines.

Dedicated and customer-focused Supervisor with a successful background in leading highly performing teams to meet or exceed objectives. A tactical and inspiring team builder with experience in training, team development, and delivering excellence. Driven, results-focused sales expert with 8 years' experience in the tourism industry. WORK E XPERIENCE

First car rental

May 2015 - Present

PORT ELIZABETH

RENTAL AGENT

• Worked tirelessly to resolve customers' problems to their satisfaction, which resulted in a loyal customer base and increased company's positive reputation.

• Collected subject matter for upcoming meetings,

created the agendas and sent out automatic

notifications to attendees.

FIRST CAR

RENTAL

Nov 2019 - Jun 2020

PORT ELIZABETH

SUPERVISOR

• Improved office procedures to enable team to produce quality work efficiently and increase productivity of office.

• Resolved and de-escalated customer complaints by solving issues quickly, achieving a high level of

customer satisfaction.

• Ensured office was staffed according to workload and prepared schedules based on availability of staff. ALWAYS COOL

Feb 2014 - Apr 2015

KLERKSDORP

ADMINISTRATIVE CLERK

• Handled all incoming mail and packages and

separated items accordingly

• Balanced accounts by verifying all data to eliminate discrepancies for incoming and outgoing cheques and wire transfers.

• Resolved customer inquiries, ensured customer

satisfaction, and shared customer communication

with appropriate department personnel.

E D U CATION

HIGHER NATIONAL

CERTIFICATE

PORT ELIZABETH FET COLLEGE

/ PORT ELIZABETH / 2011

HIGH SCHOOL DIPLOMA

COWAN HIGH SCHOOL / PORT

ELIZABETH / 2007

S K I L L S

Advanced problem solving abilities

Customer Satisfaction

Computer Proficient

Customer Service

Sales

L S

L U T H O S A N G Q U

R E N TAL A G E N T

Sangotsha Street, Ibhayi,

6200, South Africa

073******* adim7t@r.postjobfree.com

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