Technical Product Manager

Kevin R. Barrow Technical Product Manager

** *** ** * *** 1 ● Dickinson ND, 58601 ● 720-***-**** ● ******.*****.*@*****.*** ● in/kevin-barrow-535816100

Professional Summary

Senior product manager with 14 years experience coordinating across internal and external teams. Worked independently and collectively with stakeholders to ensure successful projects within scope, on-time and within budget. Reported directly to organizations’ CEO and Presidents while working with technology partners to develop and implement plans to manage organizations’ infrastructure and cyber security. 21 year of information technology experience with continued education through 67 hours of accredited coursework, auditing of online curriculum, hundreds of books, white papers, podcasts, and blogs.

Core competencies: critical thinking, time management, troubleshooting, teamwork, communication, problem solving, adaptability, negotiation, conflict resolution, customer service, decision-making, management, leadership, organization, collaboration systems administration, network administration, technical support, training, supervision

Key Accomplishments

●Designed and implemented network infrastructures utilizing open source software saving organizations $1,000 - $10,000+ a year in licensing fees alone.

●Completed a python course in 24 hrs and created a python script which retrieved, parsed and extracted actionable information from PDF files the next week saving 1,000+ man hours.

●Used excel formulas, VBA, and public APIs to perform email validation on bounced email addresses saving 800+ man hours.

EXPERIENCE

Columbine Corporation, Dickinson ND — Shop Manager

January 2014 - October 2020

●Coordinated across teams to support operations on 15 concurrent jobs in North Dakota and Montana increasing employee satisfaction by 150% in my first year.

●Distribution & transportation, demand planning, inventory and order management for 15 concurrent jobs sites in the Bakken Shale Play

●Deployed computers, routers, switches, scanners, and printers in a network environment.

●Collaborated with cross-functional departments to develop, implement, maintain, and improve business processes and systems positioning the organization within the top 3 competitors for our area of operation.

●Supervised and trained 35 remote field employees on equipment reducing failures and downtime by 50%

●Supply Chain Management, logistics management, and inventory control of over $75,000 of inventory resulting in $0 inventory loss due loss or theft.

●Communicated with clients, employees, potential employees, industry peers, supervisors, and coworkers through email, phone, video conferences, and in-person meetings developing a competitive advantage.

●Data mining, data analysis, and code development delivering actionable information to sales and operations.

●Reviewed and prioritized applicants, scheduled interviews, performed employment eligibility verification, and reviewed employee completion of all pre-hire documentation eliminating document errors and omissions.

●Attended regular safety training consisting of third-party on-premises training, Safety Leadership Seminars, and independent online training curriculum resulting in 0 personal OSHA reportable incidences.

●Supported business objectives in a cross-functional team.

Core Competencies: Office 365, Excel, Word, facility management, operations, shop management, scheduling, leadership, safety, employee evaluation, network administration, systems administration, technical support, employee supervision, employee training, technical support, supply chain management, logistics management, inventory control, communication, data mining, data analysis, code development, vehicle maintenance tracking, customer service, process improvement, communication, collaboration, coordination, recruiting management,

CowboyEnvy Computers, Denver CO — Senior Product Manager

January 1999 – December 2013

●Drove multiple concurrent work streams following established methodology and project management best practices while exceeding tight milestone deadlines, and client expectations.

●Product management, product development, quality assurance (QA) and marketing of multi-year projects.

●Established and maintained professional relationships to develop and implement service-product roadmaps for organizations including niche professional services, individuals, manufacturing, wholesale, and retail.

●Negotiated with project stakeholders to define project objectives, responsibilities, milestones, and deadlines.

●Set strategic direction, built roadmaps, prioritized objectives, launched successful features, and measured results against project goals, budget, and customer expectations.

●Communicated and coordinated across client teams and sub-contractors to identify friction points, fill product gaps, redefine specifications, adapt implementation, analyze KPIs, and verify quality assurance.

●Used office productivity applications including Microsoft, Google Suite, LibreOffice, and Open Office to create and maintain documentation and aid in communication between project stakeholders.

●Coordinated with all levels of stakeholder organizations to document, develop, and implement plans to manage business processes and systems.

●Trained and mentored organizations’ employees on information systems security best practices, organizational processes, and procedures.

●Developed and implemented plans for network architecture and implementation to ensure security, reliability, and performance.

Core competencies: Word, Excel, PowerPoint, Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Content Management Systems (CMS), Document Management Systems (DMS), Point of Sale Systems (POS), accounting software, database management, eCommerce, Office Productivity, and Customer Service Management (CSM), routers, switches, firewalls, proxy servers, SQL databases, Active Directory, Samba, Apache, VOIP Phones, PBX, Intrusion Detection, Intrusion Prevention, VLANs, WANs, DMZ, NAT, VPN, virtualization, Microsoft Windows, Windows Server, Ubuntu, Red Hat Fedora, Debian, Arch Linux, OpenBSD, FreeBSD, product management, product development, project management, business justification, design, planning, verification, analysis, forecasting, pricing, product launch, quality assurance (QA), marketing, coordination, collaboration, communication, network administration, system administration, scheduling, leadership, safety, employee evaluation, network administration, systems administration, technical support, employee supervision, employee training, technical support, supply chain management, logistics management, inventory control, communication, data analysis, code development, vehicle maintenance tracking, customer service, process improvement, mentoring, vendor reviews, vendor selection, solution implementation, server administration,

EDUCATION

ITT Tech University — Information System Security – 44 hrs

Linux Systems Administration Information Security Essentials

Risk Management & Intrusion Detection Software Project Management Essentials

Fundamentals of Network Security, Firewalls, & Network Devices Security Architecture of Common IT Platforms

Internetworking Infrastructure & Operations Security Policies & Implementation Issues

Hacker Techniques, Tools & Incident Reporting Information Security Perspective & Perception

Linux System Administration

Lamar Community College — Information Technology — 23 hrs

Cisco Network Associate I, II, III, IV Computer Graphics I, II Introduction to Web Authoring I

Computer Science I

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