Name: Thomas V Thompson

Legal Status: US Citizen

DOB: 11/02

Estimated Rate: $70-90/hour

Email Address: adilqd@r.postjobfree.com

1. How many years of experience does the candidate have in Electronic Health Records certified by Joint Commission? I have 15 years’ experience with Cerner’s EHR, the first 2.5 years as a 1cerner employee designing and building their software to meet the needs of the specific client hospital.

2. Would the candidate be suited for junior or senior role? Prior to working for Cerner, I spent 22 years as a hospital department director at hospitals in Cleveland, OH, Augusta, GA, Kansas City, MO, and Kansas City, KS. I directed a staff of as many as 60 full time employees. I am well qualified to serve in either a senior or junior role.

3. How many years of experience does the candidate have in knowledge of hospital operational processes and policies? As mentioned above, I’ve had 22 years’ experience in hospital operations management at the director level. I’ve also mentored and advised other HIM directors and managers.

4. How many years of experience does the candidate have in the ability to translate clinical needs and work requirements into IT functional requirements and vice versa? After working for Cerner, I became the HIM Project Manager for Advent Health’s Cerner implementations at 27 of their hospitals around the country. In that role I served as the principal liaison between the Cerner team and each hospital’s HIM management team. As I would explain it to the HIM management teams, I was bilingual in that I spoke Cerner & English and would translate Cerner-speak into plain English so they could clearly understand it.

I left Advent Health at the end of 2006 to start a successful Cerner/HIM consulting business providing these same services to hospitals converting to Cerner’s software solutions as well as occasionally serving as an interim HIM director.

5. Please provide an example of the candidate working in a broad knowledge of the regulatory environment related to clinical systems and electronic health record implementations, including Joint Commission, OSHPD, HIPAA and an expert understanding of best practices for standards compliance. While an HIM & Quality Management Director for 22 years I served as the hospital’s Joint Commission survey coordinator and was responsible for reviewing Medical staff and hospital department standards compliance as well as host to the Joint Commission’s survey teams during hospital surveys. I also was the interim HIM director at a 3-hospital Central Valley California hospital system for 1.5 years where I worked closely with OSHPD data requirements and submission and was responsible for maintaining HIPAA standards for the 3 hospitals.

SUMMARY

Accomplished professional with proven success in Health Information Management (HIM) operations, business process improvement, and project management seeking position in HIM, Revenue Cycle or HIT. Collaborative leadership style with demonstrated ability to communicate effectively with executives, physicians, managers, staff, clients, and vendors. Excellent analytical skills with strong verbal/written communication talent.

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PROFESSIONAL EXPERIENCE

Thompson Consulting, Carlsbad, CA January 2007 – Present

Health Information Management and Technology Consultant

Clients have included: Adventist Health Central Valley Network, BayCare Health System, Beebe Healthcare, Dignity Health, Fits America Health System, John C. Lincoln Health Network, Kaiser Permanente Roseville Hospital, MedStar Health, Miami Children’s Hospital, Via Christi Health and many others.

Provide EHR/EMR and HIM software implementation, training & consulting, and interim HIM management services to healthcare clients throughout the country. Implementations have included the full life cycle of software implementations: Design/Workflow Analysis, Build, Functional and Integrated Testing, Train-the-Trainer and User Training, and Work Process Redesign, Cut-over/”Go-Live”, and Ongoing Support.

Assisted in the development and U.S. marketing of a tablet-based, real-time medical software used by clinicians in the diagnosis and treatment of a variety of diseases and disorders.

Interim HIM Director for 18 months at a California 3-hospital system. Managed a staff of 45 professional, technical and clerical employees.

Responsible for the ongoing maintenance & support of Cerner HIM, Clinical Reporting XR, & Message Center as well as Nuance Transcription & Dragon applications at a 300-bed hospital system.

Provided Cerner HIM/CPDI application design, build and training services at 7 health system hospitals.

Responsible for the ongoing maintenance & support of HIM, Clinical Reporting XR, Message Center, CPDI, 3M & Optum CAC applications at a 3400+ bed, 13-hospital system.

Served as Project Manager for the successful implementation of Cerner revenue cycle applications including Charge Services, Patient Accounting, HIM, & Clinical Reporting at a 5-hospital system.

Interim HIM Director at a Kaiser Permanente California hospital. Managed a department of 25+ unionized professional, technical and clerical employees.

Responsible for the support and business process improvement of all HIM, Clinical Reporting XR, Message Center, and CPDI applications following an organization’s Cerner implementation. Activities included Message Center redesign & build, report template modifications, Discern Analytics report creation & HIM staff training.

Served as Project Manager for the successful implementation of Cerner revenue cycle applications including Charge Services, HIM, & Clinical Reporting at 6 hospitals in California & Nevada.

Served as Project Manager for implementation of Epic Resolute Hospital Billing/Claims, HIM, and clinical reporting, at this 2-hospital, 90-physician health network.

Advent Health, Altamonte Springs, FL May 2004 - January 2007

HIM PROJECT MANAGER - IS

Responsible for the design, build, testing, implementation, training and post-conversion support for Cerner Millennium™ HIM, Clinical Reporting, and Message Center/Physician Inbox and 3M coding applications at 25 of the organization’s acute care facilities. Simultaneously managed 15 projects in various stages of implementation. Successfully activated 20 hospitals including 13 in a 9-month period.

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Cerner Corporation, Kansas City, MO March 2002 - May 2004

SENIOR HIM SOLUTIONS CONSULTANT

Provided more than 20 hospitals with expert software implementation consulting services. Simultaneously managed multiple implementations; custom-designed, built, tested, trained and implemented HIM application software for hospital clients.

Transcend Services, Atlanta, GA August 1998 – June 2001

INTERIM DIRECTOR/HIM SERVICES

Served in this capacity at Truman Medical Center, Kansas City, MO & Providence Medical Center, Kansas City, KS. Managed the activities of 35-45 technical and clerical staff for these major teaching hospitals. Turned a three-month interim management agreement into a three-year total HIM outsourcing contract for the company. Reduced Accounts Receivables from $8 million to $1.75 million within 8 weeks.

University Hospital, Augusta, GA June 1996 – July 1998

DIRECTOR, QUALITY MANAGEMENT

Merged the hospital’s traditional quality assurance program with clinical transformation and business process redesign. Guided hospital senior leaders in clinical transformation, Business Process Redesign and TQM principles, methods and tools. Improved staff job satisfaction by 185%, reduced staff overhead 17% through system analysis, computerization, and proactive communication.

Lake Health, Mentor, OH August 1986 – May 1996

DIRECTOR, HEALTH INFORMATION and QUALITY MANAGEMENT

Directed the activities of 60 FTEs (including quality/UR nurses and coding) for this multi-hospital system.

Pioneered an integrated computerized clinical abstracting information system.

Developed a physician practice pattern analysis system utilizing clinical and financial data.

Reduced delinquent chart volume by 80%.

EDUCATION

MS, Health Administration, Central Michigan University, Mt. Pleasant, MI

BS, Health Information Management (HIM), Daemen College, Buffalo, NY

CERTIFICATIONS & OTHER TRAINING

Registered Health Information Administrator (RHIA) with the American Health Information Management Association (AHIMA).

Trained with Juran Institute & Institute for Healthcare Improvement in TQM/Six Sigma/Lean.

Thomas V. Thompson 913-***-**** adilqd@r.postjobfree.com

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