Area Business Travel Sales Manager

EXPERIENCE

InterContinental Hotels Group: September 2011 - Present

Crowne Plaza Atlanta Airport / Holiday Inn Atlanta Airport South January 2015 – Present

**** ******** ****** *******, ** 30344 404-***-****

Area Business Travel Sales Manager

Responsible for all Transient Travel within each hotel through sales calls, site inspections; local and national trade shows and networking events.

Responsible for negotiating Local and Corporate Accounts with each hotel.

Responsible for traveling to key account cities to represent both hotels to Travel Agencies for Corporate, Government, and Association Accounts.

Crowne Plaza Old Town / Holiday Inn & Suites Old Town September 2011 – January 2015

901 North Fairfax Street Alexandria, VA 22314 703-***-****

Area Business Travel Sales Manager

Responsible for all Transient Travel within each hotel through sales calls, site inspections; local and national trade shows and networking events.

Responsible for negotiating Local and Corporate Accounts with each hotel.

Responsible for traveling to key account cities to represent both hotels to Travel Agencies for Corporate, Government, and Association Accounts.

SpringHill Suites by Marriott Fairfax / Fair Oaks April 2009 – September 2011

11191 Waples Mill Road Fairfax, VA 22030 703-***-****

Director of Sales & Marketing

Opening DOS for this new hotel just opened in October 2009 with 140 guestrooms and 1,000 square feet of meeting space.

Responsible for the developing business accounts near the hotel for both transient and group business through outside sales calls, prospecting calls, attending networking organizations and events.

Creating all collateral, brochures, and marketing materials for the hotel.

Responsible for negotiating rates for all Corporate and Local negotiated Accounts.

Responsible for completing and monitoring all National RFP’s along with the monthly tracking.

Hilton Garden Inn Solomon’s March 2007 - September 2008

13100 Dowell Road Dowell, MD 20629 410-***-****

Director of Sales & Marketing

Brand new hotel just opened in July 2007 with 100 guestrooms and 2,500 square feet of meeting space. Being part of an opening team for this hotel I was able to bring my experience from other markets to assist in the hiring, training, and development of our team members for the front desk, food and beverage, and banquet staff.

Responsible for negotiating both national and local Corporate and Government accounts with area businesses, churches, schools, and social organizations.

Creating all collateral, brochures, and marketing materials for the hotel.

Responsible for booking all catering events for the hotel working closely with the Food and Beverage Team to ensure customer satisfaction.

Responsible for negotiating accounts for local vendors to assist us with catering and banquet supplies, such as line, audio visual equipment, and banquet accessories for functions.

Responsible for the hiring, training, and development of the sales team.

Sheraton Hotel College Park October 2005 - March 2007

4095 Powder Mill Road Beltsville, MD 20705 301-***-****

Director of Sales & Marketing

Located 10 miles outside of Washington, DC, with 205 guestrooms, and over 8,000 square feet of meeting space located on the edge of Prince George's County and Montgomery County. This hotel hosts Transient, Tour, Corporate, and SMERF Groups.

Managing sales and catering staff four people consisting of 1 Sales Manager, 1 Executive Meeting Manager, 1, Director of Catering, and 1 Admin.

Responsible for the development of new business and growing existing accounts within the SMERF / Association market segment through sales calls, entertainment, FAM trips, referrals, trade shows and networking organizations.

Responsible for budgeting, forecasting revenues for banquets, catering, and group rooms.

Responsible for all marketing materials including brochures, mailings, and Internet advertising.

Responsible for the hiring, training, and development of the sales team.

The Madison Hotel – Independent 5 Star February 2005 - October 2005

177 15th Street NW Washington, DC 20004 202-***-****

Business Travel Sales Manager

Independent Five Star property located in Washington, DC with 353 guestrooms and over 9,000 square feet of meeting space.

Support the Director of Business Travel in establishing a presence and enhancing the image of The Madison Hotel in all market segments through outside sales calls, tradeshows, and networking organizations.

Responsible for visiting area travel agents, consortia and corporate accounts.

Doubletree Club Hotel September 2001 - February 2005

9100 Basil Court Largo, MD 20774 301-***-****

Director of Sales & Marketing

Located just 8 miles outside of Washington, DC 184 guestrooms with 2,200 square feet of meeting space located in Prince George's County, MD. This hotel hosts transient guests during the week and group on the weekends.

Managing a sales staff four people consisting of 2 Sales Managers, 1, Catering Manager, 1 Admin, and overseeing the banquet staff of 3 people department. While handling our number one account along with my own market segments.

I have introduced outside sales calls, along with tracking reports for the sales team to identify areas of improvement and quarterly incentives.

Upgraded computers and sales tracking to Delphi.

Increased revenues with number one account though outside calls, quarterly meetings, and luncheons.

Responsible for budgeting, forecasting revenue for both the catering and room revenues for the hotel.

Responsible for all marketing materials including brochures, mailings, and Internet advertising.

Marriott Georgetown University Conference Center July 2000 - September 2001

3800 Reservoir Road NW Washington, DC 20057 202-***-****

Director of Group Sales

147 guest rooms with 12, 000 square feet of meeting space located on the campus of Georgetown University; I manage a sales staff of six sales managers, three assistants, and three conference service coordinators. I also manage our Delivery Catering office of 3 people in a satellite office located on the campus.

Responsible for introducing outside sales calls and proactive sales calls to this sales team for both the University clients and exterior clients such as the Association, Corporate, Government, and Smerf markets.

Responsible for forecasting revenue for both the catering and room revenues for the conference center six periods out as well as on a weekly basis. I am also responsible for critiquing each period.

Quality Hotel & Conference Center April 1997 - June 2000

1200 North Courthouse Road Arlington, VA 22201 703-***-****

Assistant Director of Sales January 1999 - June 2000

Assisting the Director of Sales in all aspects of hiring, training, mentoring of sales personnel.

Responsible for generating revenue in the Government and Military Market in booking transient and group rooms as well as meetings.

Responsible for the development of new business, and growing existing accounts through sales calls, CVB leads, RFP's, entertainment, FAM trips, referrals, trade shows and networking organizations.

Assisted DOS in the preparation and presentation of the annual marking plan.

Interacted with department heads, staff, management, CVB, and national sales managers.

Government Sales Manager April 1997 - January 1999

Responsible for generating individual rooms nights for the government market.

Responsible for the development of new business, and growing existing accounts through sales calls, entertainment, FAM trips, referrals, trade shows and networking organizations.

Responsible for all trade shows, and social organizations affiliated with the Government. Member of SGMP, where I serve as the Treasurer, and a member of the Membership Committee New Member Orientation chairperson.

Days Inn Crystal City June 1994 - April 1997

2000 Jefferson Davis Hwy. Arlington, VA 22202 703-***-****

Government Sales Manager November 1994 - April 1997

Responsible for the development, marketing, and booking of rooms and meetings for all government and military agencies, through account management of current and past accounts, prospecting of new accounts, outside calls, and networking organizations.

I am also responsible for generating individual room nights for the government market.

I am also responsible for the Religious, Military Reunion, Educational markets.

Sales Coordinator June 1994 - November 1994

Responsible for processing all contracts, form letters follow up on all contracts, accounts, and daily clerical duties related to the sales office.

Education

Thomas Stone HS, Waldorf MD Graduated 1983 – Chemistry Major

College of Southern Maryland General Studies

Florida Atlantic University Hospitality Management Certificate

Hotel Training

Hilton Hotels QnQ R&I, Front Desk, CFS Training & DOSM Management Workshop

Marriott Hotels Sales & Marketing; DOS Training

Intercontinental Hotels Sales & Leadership Training / Onboarding of New Sales Staff Training

Computer Knowledge:

Windows 95, Word Perfect 5.1, Microsoft Excel, Microsoft Word. Microsoft Publisher

Dbase, Delphi, Landmark, Lotus, Q&A, System 21 and Galaxy Light Speed, Sales Pro, MARRFP

Memberships:

Global Business Travel Association (GBTA)

oGeorgia Business Travel Association – Board Member

oNorthern Virginia Business Travel Association – Board Member

Society of Government Travel Professionals (SGTP)

Pervious Address: 3555 Promenade Place # 323 Waldorf, MD 20603

References will be furnished upon request

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