PATRICK MCAULIFFE

** ******* **** **********, ** 01890 781-***-**** adilfh@r.postjobfree.com

SUMMARY

A motivated and organized professional with over 20 years of experience providing skillful, thoughtful, and complete support to the engineering, architectural, contracting and wholesale communities in New England.

SKILLS PROFILE

• Consistent year over year sales increase for designated territory

• Effective at developing relationships across a diverse customer base

• Ability to effectively manage cross departmental actions throughout business process

• Strong ability to work well and thrive independently and within a team environment

• Highly skilled at project management tasks

• Detail-oriented and organized, with excellent follow-up skills

• Provide creative solutions to address customer needs

• Proficient in Microsoft Office (Word, PowerPoint, Excel) and Microsoft Outlook

• Proficient in Salesforce (CRM)

EMPLOYMENT HISTORY

4/2016 – SYMMONS INDUSTRIES Braintree, MA

3/2020 Business Development Manager

• Exceeded 2019 regional sales goal for the territory

• Achieved 3 straight years of sales growth in my territory

• Develop new business and generate sales growth in New England market

• Continued growth and maintenance of effective relationships with a broad range of key decision makers within project cycle

• Identify, quantify, and prioritize market opportunities

• Create and drive commercial projects from origination of specification to installation of product

• Cross sell customers in multiple channels within a collaborative team structure

• Work with internal and external teams to maintain sales objectives through cloud-based CRM database

• Successfully rolled out new products into the marketplace

• Train and educate customers on products highlighting features and benefits through product demonstrations and presentations

• Interpret market and customer needs to develop and implement new products 8/2002 – EMERSON-SWAN Randolph, MA

4/2016 Engineering Sales, Applied Products – Plumbing Division (11/2006 – 4/2016)

• Effective account management and business development within the engineering, contracting and wholesale markets

• Engineering design-assist for represented products; water heaters, mixing valves, heat tracing

• Drive specifications for represented products at the engineer level

• Price negotiation on large scale projects within territory at contractor and wholesale levels

• Introduce and educate customers on new products and their applications

• Emerson-Swan liaison with the Board of State Examiners of Plumbers and Gas Fitters in matters involving Product Acceptance and code interpretations

• Active Boston Chapter ASPE member, Biennial Product Show Co-Chairman and Golf Outing committee members

Inside Sales, Applied Products – Plumbing Division (8/2002 – 11/2006)

• Supplied internal support for Emerson-Swan outside sales staff

• Provided support and solutions for engineer, contractor and wholesale customers

• Design and sizing assistance for water heaters, mixing valves

• Manage and maintain sales growth with local wholesalers

• Maintain and update manufacturer’s program with wholesalers 8/1999 – FERGUSON ENTERPRISES Lynn, MA

7/2002 Outside Sales- Contractor Level

• Account management at the contractor level

• Conduct field service calls regarding manufacturer support

• Introduce new products to contractor market

• Competitively cold call on new prospects

PROFESSIONAL AFFILIATIONS

BOSTON CHAPTER ASPE

American Society of Plumbing Engineers

• Past Product Show Co-Chairman

• Past Golf Outing Committee Member

PHCC OF MASS

Plumbing, Heating and Cooling Contractors

GBPCA

Greater Boston Plumbing Contractors Association

EDUCATION

BENTLEY COLLEGE Waltham, MA

Business Administration Course Work

• Business core classes completed

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