Customer Service Accounting
Resume:
VANESSA MUNOZ
Boca Raton, FL **433
*********@*****.***
Software
Excel, Word, Elliot, and Outlook, Cash Register, Customer Service, PFW, Month-end closing, Paytrace, Authorize net, Share file, Microsoft Dynamics GP, M-files, Great Plains, Google drives, M-Files Professional Experience
YouFit
Deerfield FL November 2018- Present
Accounts Payable Specialist
Received invoices coding invoices to the correct facility and general ledger account. Respond to daily emails and transfer invoices to the Payable system. Over 100 facilities working with Google's email and files.
JF Hillebrand (Nauticus Group)
Edison NJ August 2018 to October 2018
Collections email customer for delinquency
CVS
Boca Raton FL April 2018 to present
Cashier
Customer service, Cash register.
Safe Strap, Wharton NJ (Professional Search Network) April 2018 to June 2018 Accounts Receivable
Enter payments received daily in the Elliot system. Run Aging reports. Email customer Statements, short payments, and payment status. Spreadsheets in Excel, updating customer's contact, extracting payment information from Customers Portal. Deposit Check in the bank. Stop N Shop, Madison NJ January 2017- March 2018
Cashier Supervisor
Daily cash flow reports for opening and closing. Supervise cashiers breaks and customer service. Opening and closing duties for the front end and Customer service desk. Jesco-John Deere, Piscataway, NJ January 2017-August 2018 AP Specialist
Under limited supervision, assists with the Month close, Check run, Reclass GL accounts, Void Checks, PFW System
Review all invoices for appropriate documentation and approval prior to payment Sort and distribute incoming mail
Process 3 way P.O. matching invoices, up to 100 plus line items Prioritize invoices per cash discount potential and payment terms Process check requests
Audit and process credit card bills
Match invoices to checks, obtain all signatures for checks and distribute checks accordingly 1099 maintenance
Respond to all vendor inquiries
Reconcile vendor statements, research, and correct discrepancies Assist in month-end closing
Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices
Assist with other projects as needed
Jesco- John Deere, Piscataway, NJ March 2016- January 2017 AR Credit Collection
Under limited supervision, assists in the Accounts Receivable/Collections process by maintaining appropriate levels of control to ensure cash collection and application are conducted in a timely fashion. PFW System, Paytrace
• Assists the Accounts Receivable/Collections process by maintaining appropriate levels of control to ensure cash collection are conducted in a timely fashion, including the issuing of financial letters at multiple stages of the collection process, developing a systematic approach to contact and review account in a timely fashion, and performing research and analysis on delinquent accounts.
• Assists in the problem solving of issues that arise from delinquent accounts by interacting with various departments in the organization, including researching and resolving complex collection inquiries using computer reports, computerized accounting system and interdepartmental resources, etc.
• Supports Accounts Receivable activity by reviewing and monitoring all accounts and maintaining appropriate controls to ensure accuracy of information. This includes analysis of monthly aging detail and explanation of variances from month to month. Also provides detail explanation of outstanding balances as requested.
• Posts Cash, as well as debit/credit adjustments to customer accounts in Oracle
• Ensure accuracy of cash applications to the correct accounts by working closely with the Cash Receipt Specialist and/or performing the cash receipt transactions directly ensuring high level of accuracy and maintenance of Clients AR aging.
• Support Finance initiatives by working on special projects and reporting/analysis on system transactions and interfaces as assigned.
• Support training initiatives by bringing new Cash or Collection Specialists up-to-speed as needed.
• Other duties as assigned.
Extremely detail oriented
High level of Customer Service
Someone who can multitask and juggle many tasks during the day Ability to work within daily deadlines and schedules Ability to work with others as well as alone.
Education
High School Diploma
Essex County College Associate
Contact this candidate