ANDREW HOLLINSHEAD

** **** ******

Malone, NY ***53

404-***-****

adile6@r.postjobfree.com

EDUCATION/CERTIFICATIONS

Master of Business Administration, Clarkson University, Potsdam, New York

Bachelor of Science - Management, Siena College, Loudonville, New York

Project Management Professional

LEAN Six Sigma Black Belt

Scrum Master Certified

PROFESSIONAL EXPERIENCE

Fortune 500 Financial Institution (NDA)

Project/Change Management Consultant July 2020 - Present

Implementing loan origination module to be utilized for mortgage clients. This will replace current system and process. I am managing change management portion of this project. Activities include conducting “road shows” to various regions, leading weekly stakeholder discussions, providing regional vice presidents updates as well as opportunity to address concerns, answer questions, etc.

Fortune 500 Financial Institution (NDA) August 2019 – December 2019

Process/Change Management Consultant

Led project to identify and implement improvements within mortgage department. Performed evaluation of current processes business processes, anticipated & identified requirements, identified areas for improvement, and develops and implements solutions. Led change management effort by working closely with cross functional teams to ensure proper communication and training on best practices prior to implementation.

Software Consulting Company (NDA) April 2019 – June 2019

Project Management Consultant

Worked with project teams to ensure transformation projects were executed across the business in a standardized and repeatable manner which maximized overall effectiveness and profitability. Established and implemented standard Jira utilization throughout organization.

Tractor Supply Company – Nashville, TN December 2018 – March 2019

Senior Information Technology Project Manager - Consultant

Managed the kickoff of Point of Sale implementations for various stores throughout the United States allowing customers to bypass the checkout for various items. Responsible for managing integration with TSC credit card users to sign into Neighbor’s Club which allowed customers to take advantage of various offers throughout the year and realize discounts and receive targeting marketing based on profile and purchases.

AFH Scouting Service December 2017 – Dec 2018

Director/Consultant

Working with several basketball coaches to provide scouting reports in order for game preparation. Assist coaches with the planning, conducting, and evaluating of practices along with implementing game plans and strategies. Provide recruiting information for high school boys and girls basketball players during the season as well as off season tournaments and basketball camps.

Albany Medical Center, Albany, New York July 2016 - December 2017

Information Systems PMO Manager, Project Manager

As PMO manager I was responsible for re-launching the PMO function for AMC with a focus on risk management and mitigation for the higher risk strategic IT projects. Continuously improving and developing project management methodology, best practices, and mentoring for IS staff. Provided oversight for delivery of the complete portfolio of projects underway in AMC ensuring that risks and issues escalated by PMs are addressed appropriately. Interface between business, Cerner, and technology teams, working as business-technology advocate, problem-solver, innovator, change agent, and strategist in a face-paced, rapidly changing business climate. Managed upgrade to AMC EHR system (Cerner Millenium).

Led the evaluation and selection of a Project Portfolio Management tool to be utilized throughout IS organization as well as clinical department in AMC. The solution allowed for visibility and transparency into AMC’s portfolio. Managed initial rollout as well as subsequent enhancement and bug fixes.

Implemented LEAN Continuous Improvement initiatives aimed to increase efficiencies and streamline processes within the hospital including Kaizen, Kanban, Root Cause Analysis, and Value Stream Mapping.

Led the infrastructure portion of new office build-outs including server procurement, cabling, and networking.

NTT Data - Albany, New York January 2015-July 2016

Project Manager (Consultant)

Responsible for the identification and contribution of delivering solutions that adhere to overall strategies of the Information Technology Services Project Management Office, and those of various state agencies. Managed complex, cross-functional, multi-organizational, multi-year information technology projects with a variety of key project stakeholders. Responsible for all testing activities including Systems Integration Testing and User Acceptance Testing.

Partnered with Ernst & Young to create on ongoing process and develop a centralized solution to identify all state employees (~220K) who were offered healthcare coverage.

Managed communications among project teammates, stakeholders, vendors, and executives. Utilizing status meetings, stakeholder discussions, and steering committee meetings to help drive decisions.

SunTrust Banks Inc., Atlanta, Georgia July 2005- September 2014

Strategic Project Manager (April 2007-September 2014)

Led the implementation of Credit Resource Center (CRC) which worked retail deals under $2.5MM. Provided leadership in the planning, evaluation, design, development, implementation and operation of IT and business solutions for the CRC. Acted as a change agent of the project to build a culture of continuous improvement.

Coordinated operational process improvement, bringing business outcomes while managing multiple cross-functional process improvement projects concurrently utilizing Agile methodology.

Assisted in developing the PMO framework (status reporting, budgeting, change controls, issue, risk, and resource management) within credit risk management and help to set the standard for future projects to be run through the credit risk PMO.

Led several LEAN projects aimed at increasing efficiencies throughout the bank with the focus on practical, inexpensive, and impactful ideas which have the support needed to turn good ideas into real solutions very quickly.

Managed CRC Offshore Operations with third party vendor (InfoSys).

Project Manager – Credit Risk Management (July 2005-April 2007)

Managed several credit risk projects that were part of a large ($280MM)

Enterprise Risk Program. The largest of these projects and the top priority across all initiatives at

SunTrust, was the redesign of the credit risk rating framework supporting both the commercial and

retail lines of business.

Overall project manager responsible for credit risk model deployment, technology, training, communications, and implementation (requirements gathering to deployment).

Managed over 70 project resources including employees, vendors, and consultants to successfully deliver project as planned.

General Electric Company – Atlanta, Schenectady, Houston May 1999 – July 2005

IT Project/Program Manager General Electric Energy

Led the design, implementation and maintenance of IT solutions for various functions and departments for the organization. Solutions included COTS and custom-built applications utilizing iterative methodology. Directed Team of global resources charged with application development for use by the business. Partnered with business users to evaluate and drive process improvements. Utilized LEAN tools and methodology to streamline, standardize and simplify processes within various departments within the company.

Managed the Sabrix Tax Calculation Engine implementation into all GE Energy ERP Billing and payable systems.

Led subsequent releases to Sabrix application to include additional integrations, enhancements and bug fixes.

Ensured adherence to quality standards and reviews project deliverables in compliance with the portfolio management processes and LEAN methods. Administered multiple projects at the program level that were complex in nature, composed of dispersed multi-disciplinary teams.

Managed the field mobile computing solution that integrated with Oracle Projects.

Received PMP (Project Management Professional) certification from the PMI (Project Management Institute)

Lead IMLP (Information Management Leadership Program) recruiter for Clarkson University.

Received “Green Belt” Certification in Six Sigma Quality

Obtained Six Sigma LEAN Black Belt Certification

Obtained DMAIC (Design, Measure, Analyze, Improve, Control) Certification

Obtained DFSS (Design for Six Sigma) Certification

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