Paul S. Grewal

San Diego, California ***** 949-***-**** adildu@r.postjobfree.com

CAREER DIRECTION

Seeking a long-term leadership position, providing career fulfillment by utilizing my broad work experiences to add value to your organization. Highly versatile. SUMMARY of QUALIFICATIONS

As a project management professional, I have a proven history of advancing products, projects and efficiencies. With a strong business aptitude and the ability to maximize productivity, I am very adept at overseeing multiple large-scale projects while also tending to necessary day-to-day operational tasks. Regarding accurate and thorough implementation of all assignments I have been given, I offer valuable experience in team development, new product launch, systems improvement, design and planning of technical specifications / proposals and supervision, as well as overseeing budgetary compliance. With this experience and work background, I have the distinct ability to step in and make an immediate contribution toward accomplishing the strategic goals and objectives of your organization. I am ready to join your team and make a positive impact from the beginning. STRENGTHS and SKILLS

Leading by Example - Highly Productive Confidence in Decision-Making Cost Analysis and Profitability Awareness Working Effectively with Full Independence High-Value Collaboration / Communication Skills Adept at Short- and Long-Range Planning Prioritize / Streamline Daily Tasks / Schedules Skilled Problem Solver and Innovator PROFESSIONAL EXPERIENCE

MANAGER Independent Contractor 2019 to 2020

Initially worked as a Scrum Master for a software consulting firm. I facilitated the communication and operations of the consulting firm both internally and externally while creating structure to help increase revenue which helped to expand the team from three to 13 members. I became an operations and management lead for the consulting firm helping to identify and execute opportunities.

- COORDINATION: Worked with team members remotely across the globe to commit to making sprint goals and deadlines on time

- IMPROVEMENTS: Worked with internal scrum team to met our sprint goals within 2 sprints

- RELATIONSHIPS: Established and managed 2 key strategic relationships with external partners representing the industry’s leaders in complementary categories

- BUSINESS DEVELOPMENT: Gained client trust to get more projects (from $100 thousand to $2.1M)

- STANDARDS: Created and implemented Agile Guideline standards for new and existing products

- OPERATIONS: Lead with the procurement of hiring as well as firing team members to build a team fit for the client

- TEAM BUILDING: Defined knowledge base across the organization by hosting training sessions building with transparency and collaboration of the expectations

- TECHNICAL: Expert level knowledge of Agile, SLACK, DevOps and Cloud development Continued

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PROFESSIONAL EXPERIENCE – Continued

PRODUCT MANAGER Thermo Fisher Scientific 2013 to 2018 Initially worked as the sole product owner of the software licensing technology. I facilitated the updating, usability and automation of the product for easy use by internal and external customers generating revenue which helped to expand the team from one to five members. I have taken ownership and developed three subsequent products that were approved for company-wide initiatives.

- COORDINATION: Worked with cross-functional teams across the globe on various products from simple devices to large instruments

- NEW PRODUCT: Team created a new product that can be used universally across all products

- IMPROVEMENTS: Worked with internal and external customers to improve the product definition, automated software license delivery and increased in customer satisfaction by 5%

- ROAD MAPPING: Improved customer experience by designing new product road maps that created a new interface to prioritize customer requirements

- LAUNCH: Successfully launched 10 new product concept initiatives that received management approval. Product concepts involved definition of improved licensing terms and new IoT connectivity

- PROJECTS: Delivered 4-5 projects within 5% of budget ($100 thousand to $500 thousand project costs)

- RELATIONSHIPS: Establish and manage 7 key strategic relationships with external partners representing the industry’s largest market participants

- STANDARDS: Created and implemented Software Licensing Guideline standards for new and existing products

- TEAM BUILDING: Defined knowledge base across the organization by hosting bi-annual team building events via online sessions and hack-a-thons working with 6 teams SENIOR BUSINESS ANALYST AND PROJECT MANAGER (Client: Amgen, Inc.) Temporary Contract Hewlett Packard Corporation 2010 to 2011 Charged with implementation of a worldwide custom ERP solution for Amgen through the management of a team in India. Responsible for slating a rollout schedule by working directly with key Amgen stakeholders across the globe, as well working directly with Model N, an ERP solution company as necessary for any assistance. From 2011 to 2013, I provided consulting and expertise to firms through temporary contracts.

- PROJECT CONTROL: Led customer through the $21 million definition and design phases of changes and upgrades to existing Revenue Management application; included analyzing current business processes, documenting configuration and extension requirements for the application as well as identifying data and integration requirements

- EXECUTION OF PLANS: Produced functional requirement documents to help execute and meet client specific needs by finishing worldwide rollout in 12 months and protecting company revenue by over $750 million. Project completed 6 months ahead of schedule

- IDENTIFICATION / CORRECTION: Worked with the technical and support teams to identify and correct business and technical issues reducing customer downtime by 10%

- TEAM MANAGEMENT: Managed the six member offshore technical team during execution and documentation of system upgrades, new module deployments, periodic health checks, business reviews, and other planned and unplanned activities

- SUPPORT OVERSIGHT: Managed the 10 members of the customer business and application support teams directing and prioritizing their daily activities during functionality testing SENIOR BUSINESS ANALYST Copart USA, Incorporated 2008 to 2010 Copart is an auto-auctions company with multiple physical locations that have live online auto-auctions. As a Senior Business Analyst, I improved processes and reduced costs by $500 thousand.

- KPI DOCUMENTATION: Made a custom dashboard for executives to obtain the information they need based to run their own reports based on key performance indicators. Continued

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PROFESSIONAL EXPERIENCE – Continued

- CRM SYSTEM: Worked on internal “home-grown” CRM system with external and internal customers to translate user needs into product definitions and requirements

- PROCESSES: Identified, developed, and documented business processes and requirements for knowledge transfer

- ANALYSIS: As the subject matter expert on key performance indicators, I acted as project business analyst for five executives and 250 managers

- RECOMMENDATIONS: Analyzed system and processes to recommended strategies to resolve issues. Increased operational efficiencies by 5% which equated to $2 million in savings. Processing, report generation, and auditing of vehicles in each physical yard was made easier

- REPORTING: Created reports and presented data analysis findings to key stake holders with recommendations

BUSINESS ANALYST Model N / Revenue Management 2006 to 2008 This was a start-up company that developed an ERP solution for pharmaceutical companies to manage contracts with various wholesalers and end users. Worked with new and existing customers purchasing our product who needed to integrate into their existing ecosystems from manual to home grown systems to big products such as SAP and E1. I evaluated the customers’ existing processes to determine how to meet their needs through customizations and provided them with estimates and negotiated pricing. Overall, I have assisted clients in saving over $750 million in the two years I worked for the company.

- MAJOR CLIENTS: Worked closely with high profile clients: Proctor & Gamble, Gilead, Johnson & Johnson, Medtronic, Axcan, and Actelion

- INTERACTION: Communicated client requirements effectively with product management and engineering teams

- PRESENTATIONS: Developed client-focused presentations and reports to highlight the impact of using our products and the subsequent savings (saving customers over $750 million)

- SUBJECT MATTER EXPERT: Acted as project business analyst subject matter expert by applying the software in situations where a custom implementation was needed or a customer was unhappy

- REVENUE MANAGEMENT: Led customers through the definition and design phases for changes and upgrades to existing Revenue Management application; including analyzing current business processes, documenting configuration and extension requirements for the application, as well as, identifying data and integration requirement

- DOCUMENTATION: Produced functional requirement documents to help execute and meet client specific needs

- CONSTRUCTION: Led technical team members during the construction, test phases and support of the project to clarify issues, manage and document changes when needed

- TESTING: Managed functionality testing conducted by the customer testing team Prior Employment:

Earlier in my career, I successfully worked with the engineering and marketing teams at ScienStream, Inc. to create functional specifications for Bluetooth-based applications, completing target market surveys, developing marketing strategies and working in web development and products customizations. ADDITIONAL INFORMATION

Education University of California San Diego, Management Science B.S. Proficiency Agile, Scrum Methodology, Flexera, AWS IoT, SOX, Model N, SDLC, Visio A Certified Scrum Master

Working Knowledge SAP, Axeda, HPALM, JD Edwards, SharePoint, Java, Adobe Photoshop, AutoCAD, SQL, SAP, HPALM, Quoteworks, Goldmine

Continued

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ADDITIONAL INFORMATION – Continued

Offshore Experience Singapore, Vietnam, India, Germany, Mexico Bi-Lingual English, Punjabi

Coursework Computer Science, Management Science, High-Tech Start-Ups, Entrepreneurship Accounting Econometrics, Decisions Under Uncertainty, Corporate Finance, Financial Investments, Business Forecasting, Financial Accounting Economics Operations Research, Game Theory, Public Policy, Environmental, Japanese Economy

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