Manager Executive

Akshaya Mane

************@*****.*** C :974-******** Old Airport Matar Qadeem, Doha, Qatar

OBJECTIVE

I am seeking a stimulating and challenging environment where I can serve your organisation and establish a career for myself.

SKILLS

o Computer proficient in Microsoft Word, Excel, Power-point, Outlook

o Standard operating

procedure

o Reconciliation & payment specialist o Effective time management o Research, Investigation & Resolution o Customer service ACCOMPLISMENTS

o Awarded with Certificate of knowledge acquisition & successful completion of Project Gateway in UK for Travelex.

o Appreciated for knowledge acquisition & successful completion of Project Orange in Netherlands for Travelex.

o Promoted from Executive to Senior Executive in Sigue Money Transfer. o Certificate of Appreciation received recognition of noteworthy performance & contribution for customer service Email team in Centillion Solutions and Services (P) Limited. WORK HOSTORY

Accountant Reconciliation

9th March 2020 – 14th November 2020

Gulf Exchange- Doha, Qatar

o Responsible for performing online reconciliation on a daily basis making sure that outstanding transactions are cleared within 2 days.

o Investigating to resolve outstanding transaction with coordination of respective branches to close the open transactions.

o Verification of commissions received from the online vendors with agreed commission sharing percentage. o Posting & reconciling of local & foreign banks/correspondent statements daily & monthly in accounting records on manual & automated basis.

o Responsible to identify & resolve all reconciliation exceptions & to coordinate with concerned department/section to ensure that all discrepancies are cleared on a timely basis. System used:

Oracle 11G

Analyst (Reconciliation & Payments)

24th April 2017 - 19th August 2019

Travelex India Pvt. Ltd- Mumbai, India

Project Gateway: Travelled to UK for a period of 60 days to migrate reconciliation process through remote KT in 2017 & prepared Standard operating procedures for each activity. Project Orange: Travelled to Amsterdam for a period of 75 days to migrate reconciliation process through remote KT in 2018 & prepared Standard operating procedures for each activity. o Allocate, investigate & resolve discrepancies which are out of balance within the general ledger accounts for multiple currencies including accounts receivables & payables, cash in tills, credit card, bank accounts etc... o Taking appropriate action, based on the discrepancy, to correct the information in the system identified as being incorrect & trigger any communication necessary based on the resolution. o Reviewed, processed & coded all invoices ensued with appropriate documentation & approvals without any discrepancies before issuing Electronic Funds Transfer payments. o Posting of bank statements in accounting records. o Accountable for accurately analyzing / estimating currency requirements for all days through funding sheet and quoting the same for the Treasure team.

o In charge of month end closing which included cash & product stock reconciliations on BD/WD2. Identified & investigated discrepancies & posted necessary adjusting journal entries to get the accuracy for balance sheet. o Monthly prepared reconciliation for outstanding transactions with justified comments into the Blackline with necessary supporting’s/documents.

o Prepare & provide explanations for unsettled transactions which are presented in ageing reports & SLA on weekly & monthly basis.

o Lead weekly escalation calls & represent the team with onshore partners & with all the internal and externals counter parties.

o Ensured that reconciliation processes meet standards established by internal and external auditors. Also, handled Audit queries and provided independent walk through to Auditors. o Effectively ensured updates on any changes or adjustments to any rules, policies and responsibilities as needed.

o Identified ineffective areas within own BAU process & initiated changes with proposing improvement o solutions.

o Revise & streamline inefficient work procedures and processes & cross-train my co-workers. o Accomplished each & every goal assigned by manager & management on workday related to process & team goals.

System used:

Citrix and Dream: Europe region reconciliation tool for performing allocation. BI Launch Pad: Used for pulling out reports related to Transfers IN/OUT made by Travelex Stores. Blackline: Account Reconciliation tool which automates and standardizes the reconciliation process during month end.

Senior Executive (Reconciliation specialist)

24th April 2013 - 31st March 2017

Sigue Money Transfer

o Extracted branch reports on a daily basis.

o Prepared Journals for each branch which includes cash in tills, petty cash, banking, money transfer entries, credit card entries, agent deposits, over & shorts…etc. & posted the same into the system on a daily basis. o Allocated & investigated cash & credit card transactions into the system. o Highlighted open items/outstanding transactions to respective branches via emails or calls & resolved the same within TAT.

o Reconciliation of cash in tills & cash in transit at the end of the month & performed allocation. o Resolved discrepancies in a timely manner without any escalation. o Accountable for preparing various weekly, monthly MIS reports depicting revenue and regional business. o Prepared ageing, settlement & agent’s reconciliation report. o Updated cash in transit in daily ageing & reported the same to the respected Regional Manager to chase the agents & get the overdue clear from books.

o In charge of calculation for the Agents Monthly Commission and Incentives. o Posted Daily Sales in the system.

o Responsible for Intra-company Reconciliation for the agent’s deposit & highlighted the differences to the senior management for quick action and solution on the same. o Day-to-day prepared & processed ACH payments from the agent’s account. o Solved Adhoc queries for the agent’s related transaction issues on timely manner. o Prepared cash flow reports every day.

o Managed all reconciliation activities according to timeframe as specified by seniors. System used:

Citrix and Dream: Europe region reconciliation tool for performing allocation. BEX: Used for generating reports at store level.

Executive (Auditor & Customer service)

10th October 2011 - 18th April 2013

Centillion Solutions and Services (P) Limited (3rd Party of Indusind Bank) Auditor:

o Audited each branch transaction vouchers for Indusind Bank (including NEFT, RTGS), o Co-coordinated with the branches to close the errors which were raised by Auditor’s. o Daily & monthly prepared MIS & Compliance reports & circulated to senior management of Indusind Bank- Acted as a Hub leader.

o Updated storage details in Transaction Monitoring System (TMS) within TAT. o Maintained inward & outward stock register on a daily basis. Customer Service Executive:

o Understand & assigned the cases for speedy resolution to the respective team in TALISMA. o Giving quality resolution & to check whether correct & complete solution of the customer is from the respective team.

o On receipt of resolution from concern team, draft the mail & send Final Resolution to the customers. o Daily & monthly circulation of the MIS & reports to the senior management of Indusind Bank. Jr. Assistant Manager (Advertising & Public Relations) 1st November 2010 - 25th September 2011

Vision Corporation Limited

o Handled all Advertising queries & public relation activities. o Prepared power point presentations & presented to the clients. EDUCATION

Bachelor of Commerce in English (Accounting & Finance), March 2009 Mumbai University, Valia College, India.

PERSONAL INFORMATION

QID : 289********

Nationality : Indian

Date of birth : May 26, 1989

Languages Known : English, Hindi & Marathi

Gender : Female

Marital Status : Married

Mobile Number :

Qatar +974-********

India +91-993*******

Email ID : ************@*****.***

Qatar Address : Flat no 1, Bldg no 101, 960 Al Mutasim Street, Old Airport Matar Qadeem, Doha, Qatar.

India Address : Flat no 6, Madhuri Bldg, Shantawadi Lane, J. P. Road, Andheri West, Mumbai: 400053, Maharashtra, India.

(Akshaya Mane)

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