Rhett B. Butler

920-***-**** adil3s@r.postjobfree.com linkedin.com/in/rhettbutler53963

Process Development Continuous Process Improvements Operational Productivity Quality Assurance Team Leadership

Lean Six Sigma Staff Training Customer Relationship Management Leadership Reporting Voice of the Customer (VOC)

Logistics Customer Sales & Service Inventory Production Scheduling Facility Maintenance Safety Vendor Relations

MS Office Suite JD Edwards AS400 Accounting HTML Lotus Notes Corel Quattro Pro Carrara 8 Camtasia Studio 8

Creative, resourceful and results-oriented Process Development and Improvement Professional with 30+ years of diverse experience in building stakeholder relationships, cultivating partnerships, managing continuous improvement programs and partnering with leadership. Adept at creating and applying methodologies to streamline procedures, enforce project standards and minimize corporate regulatory risks through timely project completion. Self-taught with expertise on cross-functional communications and creating systems/processes to improve efficiencies while designing solutions to optimize productivity and deliverables. Manages teams across diverse business disciplines to ensure project milestones were completed on time and within budget. Loyal team builder with tireless work ethic seeking to leverage background of identifying solutions to streamline activities and improve processes into a process development and improvement leader for a progressive organization.

Key Contributions

Observed and actively listened to team and stakeholder for conceptualizing and implementing process improvements.

Trained team on new processes or procedures to ensure optimal performance and productivity.

Appointed as pilot for the process coordinator role, building the initial instruction role from scratch.

Streamlined operational efficiency, improved cost-savings and reduced waste through continuous improvement initiatives.

Earned leadership recognition for going above and beyond, and execution through various project closures.

Cultivated customer relations to drive retention and focus program efforts on the VOC and realizing relevant ROI.

Developed training procedures by investigating each position facility-wide, and developing relevant documentation.

Grew customer base by identifying needs to deliver relevant improvement solutions that achieve client goals or budgets.

Collaborated with cross-functional peers to communicate insights for driving morale and maintaining workflow progress.

Learned new techniques/processes, and monitored industry trends to sustain relevance and optimal client engagement.

Mitigated operational risks by ensuring regulatory compliance with industrial environmental, OSHA and DHEC mandates.

Served as a Medical Laboratory Specialist for the South Carolina National Guard during initial, post-educational tenure.

Professional Experience

Process Development Coordinator Southern Packaging Company Mullins, SC 2019-2020

Conducted cross-departmental job task analysis and wrote a detailed training program in a storyboard format to better demonstrate role requirements and job duties.

Linesman Saputo Waupun, WI 2018-2019

Recommended measures to improve production methods, equipment performance, and product quality, and suggested working condition changes to increase equipment and team efficiency.

Electrical Department Supervisor The Home Depot Pooler, GA 2014-2018

Estimated worker hour requirements for completion of job assignment.

Created professional pre-sales presentations to creatively communicate product quality/market comparisons.

Secured sales by providing recommendations to promote brand effectiveness and product benefits.

Ensured supply met demand and minimized inventory shrink by handling inventory/procurement for optimal stock levels.

Clerical Assistant/Grain Elevator Manager Murphy Brown LLC Nichols, SC 2001-2014

Remained laser-focused on goals to add $10M+ in annual purchases by maintaining high-level business conversations with key decision-makers to uncover needs/issues, and offer solutions in the form of a product.

Increased vendor procurement rates by 5% in first year with focus on cost, quality and delivery times.

Reduced-in season clerical overtime by 81% through an accounting spreadsheet development.

Ensured client satisfaction and retention by cultivating long-term relations, delivering insightful customer presentations, and offering proactive resolution ideas and actionable responses to questions, concerns, or challenges.

Developed inventory spreadsheets, which allowed for increased transparency and greater shrink and loss control.

Studied production schedules, and maintained time and production records.

Reported zero lost time accidents by enforcing safety regulations and implementing an injury prevention system (IPS).

Estimated, requisitioned, and inspected materials and facility for preventive maintenance and extend equipment life.

Implemented usage of scanning and emailing attachments to reduce record sharing with corporate office.

Developed AP/AR spreadsheets to enable improved record retention and timely payment/collections assurance.

Assured proper labeling of products and ingredients to prevent workflow lags and customer delivery discrepancies.

Education & Certification

Six Sigma Black Belt: Become a QFD Specialist, AIGPE Online Lean Six Sigma Green Belt Certification, AIGPE Online Basic Medical Laboratory Science Certification, Academy of Health Sciences Diploma, Marion High School

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