Resume

Linda Sa'adah

Commercial Mussafah Abu Dhabi

Shabeyah 9 C32 building 704, UAE

Contact no: 052*******

Personal: adil0k@r.postjobfree.com Email: adil0k@r.postjobfree.com

Personal summary:

A caring self-motivated pharmacist with HAAD, MOH and DHA licensing and over 15 years of experience. A passion for helping people and improving their quality of life. An organized, effective communicator with patients, colleagues and management and an ability to remain calm even in stressful or unexpected circumstances. Sympathetic, caring attitude supportive of those who may be unwell, confused or upset. Confident team player, thriving on challenge and with a positive, cheerful attitude to patient care, clinical practice and academic study.

My academic years showing excellent ability across the board. Adaptable, flexible and willing to learn as well as trustworthy, honest, reliable and looking forward to being part of a team that ensures best possible care and treatment for all patients.

Skill & Abilities:

Communication Skills and Interpersonal skills

Customer Relationship Management and Patient Care & Support for best treatment

Reporting & Documentation for doctors and MOH DHA and HAAD

Arrangement & Organisation Skills

Ability to plan, assign and supervise professional and support staff engaged in the provision of pharmaceutical services.

Ability to prepare and dispense medications and other pharmaceutical products. Ability to provide advice in the use of pharmaceuticals.

Ability to manage inventory and maintain records and prepare reports.

Ability to deal sensitively and confidentially with patient’s needs.

Ability to establish and maintain effective working relationships with patients, colleagues, and the public.

Physical ability to carry out duties of the position. Work independently and effectively.

Ability to organize work. implementing innovative ideas. improve pharmacy business.

Ability to deal with controversial matters.

Professional Competencies:

Promote continuous development and encouraged students to expand their capacities to learn and share their experience for professional development.

Proven track record in coordinating with the training department on customer concerns or requests.

Career Snapshots

Sheikh Shakhbout Medical City Part of SEHA and Mayo clinic Joint Venture Abu Dhabi– UAE Nov. 2020 – tell present

Hospital pharmacist

Responsibilities

Oncology Pharmacy:

Involved with the care of cancer patients at all phases of their treatment, from assessment and diagnosis, to medication management, symptom management and supportive care, and finally with survivorship programs at the completion of their treatment.

Emergency Pharmacy:

The primary duty of an emergency room pharmacist is to review medications ordered by doctors while ensuring they are accurate and represent the proper treatment for each patient. The position also involves dispensing medications to patients being released from the emergency room and offering counselling on their proper use.

The Pharmacy Department plays a key role in the patient’s recovery from day surgery, including patients counselling making sure that the medications receiving are accurate with respect to dose, frequency, route and as well as reviewing for drug interactions and others.

Injection Clinic:

meet with patients regularly Provide an approval from there estimated insurance companies, education on medications, support interventions that improve the quality of care, engage as part of the health care team, and ensure that patients are receiving the expected benefits from treatment.

Ground Floor pharmacy:

Serves patients by preparing medications, giving pharmacological information to multidisciplinary health care team, and monitoring patient drug therapies.

Prepares medications by reviewing and interpreting physician orders and detecting therapeutic incompatibilities.

Controls medications by monitoring drug therapies; advising interventions.

First Floor Pharmacy:

Obtain approval on performing Home delivery services of medications after as per as Rules and Regulations of DOH.

Prior to any delivery obtain an electronic prescription for delivery of medications by asking the patient to complete a consent form. Consent details to be recorded should include Patient name, Date consent was given, Patient Emirates ID details. Patient Insurance details if the medication is covered by insurance, Telephone contact number for the patient, Authorization for delivery to a specified person other than the patient (if applicable), and Address to which medications are to be delivered.

prepare a prescription order for delivery if the electronic prescription is presented in the pharmacy prior to dispensing,

Al-Mafraq Hospital Part of SEHA Abu Dhabi - UAE Mar. 2017 – tell present

Hospital pharmacist

Responsibilities

Dispensing Prescribing medications and ensuring their safety and efficacy.

Preparing all the medications and converting dosage forms to the applicable situation.

Reporting all the potential medications error or incidence reporting.

Participating CME training program accredited by HAAD.

Providing information’s about PBM Denial reasons and the solutions for it.

Providing drug information services dosage, frequency, possible interactions, and contraindications.

Danat al emarat women and children hospital, Abu Dhabi-UAE. Dec. 2015 – Dec. 2016

Hospital Pharmacist.

Responsibilities as hospital pharmacist

check prescriptions to make sure there are no errors and that they are appropriate and safe for the individual patient.

provide advice on the dosage of medicines and the most appropriate form of medication, for example, tablet, injection, ointment, or inhaler.

liaise with other medical staff on problems patients may experience when taking their medicines.

discuss treatments with patients' relatives, other pharmacists, and GPs.

make sure medicines are stored appropriately and securely.

Communicate with prescribers: Any time a prescription order is unclear or potentially harmful for a patient, need to confirm the dosage and formulation (e.g., liquid or tablet).

Ensure patients' safety: Check each patient’s medication record every time he or she gets a new or refill prescription filled. This is the best way for a pharmacist to prevent potentially dangerous interactions between drugs.

Dispense prescriptions and Counsel patients: This involves more than informing about adverse reactions and interactions with other medications, food, alcohol and other beverages like grapefruit juice. Counseling includes training patients how and when to take doses, following up with patients to see if medications are working, sharing tips on how to minimize side effects while maximizing benefits and listening to all of a patient's concerns.

Work with patients on general health: Maintain health requires more than taking prescription medications, help patients heal and avoid getting sick by sharing advice on using nonprescription remedies, taking health supplements such as vitamins, using herbal and natural health products, exercising and maintaining a good diet.

Universal hospital, Abu Dhabi-UAE. Sep. 2013 tells Oct. 2015

Pharmacist in charge and head of department.

Responsibilities as pharmacist in charge and HOD

Actively participates in the day to day management of the pharmacy and supervises the professional and non-professional staff. Ensures the development, maintenance and enforcement of policies and procedures to comply with the standards of practice of pharmacy as set out by the authorities.

Ensures that all professional staff (pharmacists, certified dispensers, students) who are working, or enrolled in practice experience rotations, in the pharmacy maintain current licensure with the health authorities and ensures that all professional licenses are current and on public display.

Manage staff: Pharmacists have the ultimate responsibility for ensuring the “three Rs” of right drug, right patient, and right dose. Meeting this responsibility requires overseeing the work of and mentoring pharmacy technicians, student interns and pharmacist.

Perform administrative tasks: Everyone in a pharmacy has some responsibilities for keeping patient files up to date, making sure needed products are stocked and required reports get generated and filed.

Communicate with prescribers: Any time a prescription order is unclear or potentially harmful for a patient, need to confirm the dosage and formulation (e.g., liquid or tablet), as well as whether brand name product is required or if you can substitute a generic equivalent.

Ensure patients' safety: By encouraging each pharmacist check each patient’s medication record every time he or she gets a new or refill prescription filled. This is the best way for a pharmacist to prevent potentially dangerous interactions between drugs.

Monthly reporting to health authorities antidotes reports, controlled semi controlled reporting and drug incidence reporting. Performing all tasks related to controlled drugs like; ordering, receiving, dispensing, registering and stock taking, statistics and reports.

Notifies the health authorities in writing of professional practice problems or conduct that could affect the health or safety of patients by any pharmacist. Going through Jawda list every month to make sure that the entire requirement is matching the health authorities’ requirements.

Ensures mechanisms for the procurement, storage, security, and disposition of drugs and the provision of pharmacy services are present. Also, establish mechanisms for, and supervise, the record keeping system for the purchase, sale, possession, storage, safekeeping, recall, and return of drugs are appropriately.

Establishes and maintains effective controls against the theft or diversion of prescription drugs and records for such drugs.

Managing staff by checking medicines availability in the pharmacy, receiving, placing on the shelves, tracing the expiry date, out of stock medicines and regular inventory checking in addition to introducing any newly arrived medicines or back to stock items.

Taking care as the pharmacist in charge of all expired items professionally by listing preparing and contacting the vender, supplier to be returned and other expired items not being able to be returned to vender and supplies prepare a list for it and contact the waste management department in hospitals under the supervision of health authority.

Taking approval and follow up approval for high value prescriptions from different insurance company and being responsible of all biological medications pre-approval for rheumatology doctors, internal medicine doctors, medical compartment and supportive medical instrument from orthopaedic doctor.

Good experience in Inpatient pharmacy by dispensing to all word, emergency and discharged patients with patients counselling. Attending all telephone calls received from any department in the hospital and other health facilities to provide them with drug information as well as assisting the pharmacist with any information regarding: drug-drug interaction, drug-food interaction, administering medications in pregnancy and breast feeding, checking the therapeutic dose.

Meeting with the doctor’s every week to negotiate the entire required drugs list they need to be available for their patients.

Continuous medical education: I established the program of continuous medical education on weekly basis, and organized around 45min lectures for medical professional staff.

Organizing weekly meeting for the pharmacy staff to negotiate updating requirement that helps the improvement of pharmacy business, find solution for any difficulties that face the pharmacy department and try to close up the idea, thought’s between all staff. Weekly testing newly joined pharmacist staff and trainee pharmacist and assistance pharmacist.

Founder of the therapeutic committees organizing and arrange meeting every two week to introduce new drugs in hospital benefit, information’s and importance to add in pharmacy department.

Controlled semi controlled workshop: preparing workshop for doctors GP, SPECIALEST and CONULTANT to provide them with the information of rules and regulations of HAAD, mistakes in writing the prescriptions, how to avoid prescribing mistakes, and all the updates regarding health authority rules and regulations, controlled medicine semi controlled updating in HAAD list.

Al-shafaar pharmacy group, Dubai – UAE. Oct. 2010 tells JUN. 2013

Pharmacist in charge

Responsibilities as PIC (pharmacist in charge):

Program, direct, review, and rectify pharmacy procedures. And render assistance to the technical and professional personnel dispensing of various medications utilized by and sold to patients. Make formal requests for all supplies needed.

Set up and maintain a certified system of keeping records and the preparation of yearly budgets and inventories.

Establish and support pharmacy services in line with health authorities. And design and organize job descriptions and prepare annual performance evaluation on all employees in a prompt manner.

Evaluate and improve manual of Policy and Procedure every year. Institute and implement enhancement of quality for the pharmacy. Staff and orientation and supervision.

Plan, administer, organize, and successfully implement all activities in relation to the pharmacy operations.

Provide guidance on medications and prescriptions and over-the-counter drugs in line with pharmacy policies.

Supervises the operation of the pharmacy and Improves district prescription sales, profit, and image through ensuring the accurate filling of prescriptions and the courteous and efficient service to customers.

Analyzes and recommends loss prevention procedures and assures proper implementation of internal controls. Conducts regularly scheduled inventories and checks pharmacy security procedures, and performs mini audits

Maintenance of documents recording, the proper records, including controlled substance records, received purchased drug, expiry, withdrawn medicine, yearly inventory, and any important circulations from the authorities.

Manages the transferal of controlled substances from closed or acquired locations, and ensures that records are available in receiving stores, to include inventory of transferred controlled drugs taken on the day transferred, and all records for transferred controlled drugs, to include invoices, claims, and prescriptions.

Analyzes and recommends improved pharmacy department maintenance procedures and appearance standards; recommends changes in physical layouts

Marina pharmacy, Dubai – UAE. Jan. 2009 tells Aug. 2010

Pharmacist in charge

Responsibility as PIC (pharmacist in charge):

Actively participates in the day to day management of the pharmacy and supervises the professional and non-professional staff.

Cooperates fully with any inspector appointed by the DHA and MOH. And monthly reporting to health authorities controlled semi controlled reporting and drug incidence reporting. Performing all tasks related to controlled drugs like; ordering, receiving, dispensing, registering and stock taking, statistics and reports.

Ensures the development, maintenance and enforcement of policies and procedures to comply with the standards of practice of pharmacy as set out in an enactment or a professional standard adopted by the health authorities.

Ensures the development of error reporting and response to customer complaint systems, maintenance, and enforcement of a quality management program, to improve departmental procedures, minimize medication related errors and increase patient safety.

Notifies the health authorities in writing of professional practice problems or conduct that could affect the health or safety of patients by any pharmacist.

Ensures that all professional staff (pharmacists, assistance pharmacist, and trainee pharmacist) who is working or enrolled in practice experience rotations, in the pharmacy maintains current licensure with health authorities. And ensures that all professional licenses are current and on public display.

Ensures the adoption of policies, to the extent possible, that the pharmacy has an adequate stock of drugs and devices to meet the needs of its patients.

Ensures mechanisms for the procurement, storage, security, and disposition of drugs and the provision of pharmacy services are present. Also, establish mechanisms for, and supervise, the record keeping system for the purchase, sale, possession, storage, safekeeping, recall, and return of drugs are appropriately.

Ensures that the pharmacy employs an adequate number of qualified personnel commensurate with the size and scope of services provided by the pharmacy and ensures there is a licensed pharmacist on duty during all hours of operation.

Establishes policies and procedures detailing orientation of new staff. Establishes policies and procedures for orientation and training of students.

Ensures that each individual working in the pharmacy wears a badge/name tag that clearly identifies him or her as a pharmacist, certified dispenser, student, or technician.

Bin Sina pharmacy group, Dubai – UAE. Sep. 2007 tells Nov. 2008

Second pharmacist

Responsibilities as a second pharmacist:

Providing advice about health issues, symptoms, and medications in response to customer enquiries and processing prescriptions and dispensing medication. arrange the delivery of prescribed medicines to patients, make sure medicines supplied correspond with the prescriptions and make sure there is no dispensing error

Marketing services as administer prescription medicines, general product, cosmetics, and OTC to the public.

Counsel and advice patients on the treatment of minor ailments (illness). And advice customers on health issues and medications.

Monitor blood pressure, as well as cholesterol levels of customers when the need arises and offer diabetes screening exercise as per as the MOH approvals.

Attend regular meetings with medical representatives

Ensures that confidentiality is maintained with respect to all patient records, especially when sharing information to improve patient care.

Communicate with prescribers: Any time a prescription order is unclear or potentially harmful for a patient, you need to confirm the dosage and formulation.

Work with patients on general health: Maintain health requires more than taking prescription medications, help patients heal and avoid getting sick by sharing advice on using nonprescription remedies, taking health supplements such as vitamins.

Al narjis pharmacy, Jordan – Amman. Oct. 2004 tells Jul. 2007

Senior pharmacist

Responsibilities as a Senior Pharmacist:

Supervising Pharmacists and support personnel engaged in the provision of pharmaceutical services.

Reviewing operations of the Pharmacy for compliance with policies, laws and regulations.

Visits pharmaceutical firms, both public and private, to inspect premises, records and reports on narcotics and antibiotics and other dangerous drugs in compliance with relevant legislation.

Writes reports on operational matters, medication usage and budgetary matters, as required.

Inspects drug storage areas for adequacy of drug stock and pharmaceuticals for proper labeling and storage, expiration dates, effective strength, sanitary condition, and security measures; takes periodic inventories of pharmaceutical supplies; recommends condemnation of obsolete stock; select proper storage for drugs and chemicals with regard to humidity, permissible storage time, temperature and light sensitivity.

Keeps abreast of current trends and practices in pharmaceutical care.

Places/Receives orders for Pharmaceutical supplies.

Consults with and advises medical staff concerning information obtained on medications, such as, warnings issued on drugs, incompatibility of certain drugs or contraindications of drugs and alternate drug therapy.

Provides guidance and consultation regarding pharmaceutical services to patients, staff, and the public.

Interviews patients to obtain information regarding drug use, drug allergies and sensitivities, medication histories; assesses compliance and counsel’s patients on appropriate drug use.

Rashid hospital, Dubai – UAE Oct. 2003 tells Oct. 2004.

Trainee pharmacist

Responsibilities as trainee pharmacist

Counsel, dispensing and advice patients appropriately under supervision.

Works within legal, ethical and governance framework keeping abreast of current changes.

Develop good management, leadership, and communication skills to prepare for future role as a qualified pharmacist.

To participate in the training programmer as required by the health authorities and ministry of health and prepare for the pre-registration examination.

To be responsible for self-directed learning to support the collection of a portfolio of evidence to demonstrate competence and participate in appraisals with the preregistration tutor as per company guidance and health authorities programmer compliance.

To attend study days and complete pre and post study assignments organized by PIC.

To develop knowledge and skills within each competency areas as mapped to health authorities performance standards.

To plan own workload and study time to develop organizational skills and support the provision of a timely pharmaceutical service.

To communicate and liaise effectively with other members of the healthcare professions and build relationships with external organizations such as GP.

Maintain confidentiality of company policies and figure statistics.

Ensure all prescriptions are fully and accurately endorsed.

Deal with customer complaints promptly and efficiently in accordance with company policy.

Educational Qualifications:

Bachelor degree in pharmacy Oct. 1998 – Jul. 2003 from Petra University Jordan-Amman

Skills and course:

BLS Course.

Course on using internet Power point, Words, Windows, Excel and Access with excellent degree from computeach center, Amman-Jordan.

Course on basic selling and job interviews from Jordan pharmaceutical association, Amman-Jordan.

Communication skill course from logic management consulting, Dubai-UAE.

Personal Detail:

Date of Birth : 13th January, 1979

Gender : Female.

Nationality : Jordanian.

Marital Status : Married with one child.

Language : Arabic (Native), English (Fluent).

Interests : Reading scientific journals, books and other assorted subjects, Swimming, jogging, gym And meeting people from different cultures.

References : Dr. Haider Al attiah consultant rheumatology 050*******

Dr. Ahmed Aoudeh Pharmacist 050*******

Dr. Sonia Otsman Consultant Oncology 050*******

Thank you for your good time and kind attention

Best regards

Contact this candidate